Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about soggy chicken, cold fries, and items being stale or undercooked.
Cleanliness
Numerous customers noted unsanitary conditions, including dirty tables and washrooms, contributing to a negative dining experience.
Staff Attitude
While some staff were praised for being friendly and helpful, many reviews mentioned a lack of professionalism and poor customer service from certain employees.
TD
Tammy Degiorgio
Dec 30, 2025
2.0
Never fails, every time I order here they forget something. This time it was my macaroni salad after I waited 15 min for white meat to be cooked. So upsetting as thats main reason I even buy KFC. Also the chicken should be cooked a little longer, skin should be crispy not soggy :(
FA
Fred Alansari
Dec 23, 2025
1.0
The worst KfC branch I have visited.
Everything about this location is terrible. The service, food, and not being clean with sticky floors.
Fries were cold
Popcorn Chicken dry and fried hours ago.
Double sliders couldn’t even eat from the look of it.
Never returning again or recommending this location.
HA
hassan abdel
Dec 22, 2025
1.0
If there’s no customer a heard of you then you’re looking at least for half an hour waiting time before you order…. Slow crew plus not enough employees to work
TT
TheAvidObserver
Dec 20, 2025
2.0
I order every few months and the service is always okay, although items are frequently missed. Chicken and other food however, can vary wildly in quality. They often "cut" their gravy with other non KFC gravy, as they are this week during a gravy promotion, the taste is more like a brown gravy, and sometimes they simply make it more watery. Both tactics obviously to save the franchisee money, but shame on them.
AZ
affilia zioni
Dec 12, 2025
1.0
Mi spiace che ci siano queste persone infelici a lavorare dietro il bancone, vuoi un consiglio? CAMBIA LAVORO, cosi fai un piacere a tutti, queste persone rovinano il locale, il cibo, l'atmosfera tutto, di certo non smettero di andare al kfc per queste persone che sinceramente mi fanno pena, pero chi gestisce questo posto deve cambiare le cose oppure pure chi gestisce il posto e infelice come chi ci lavora dentro?!? Peccato
KFC in Etobicoke is open daily from 10:30 AM to 11:00 PM.
Where is the KFC located in Etobicoke?
KFC is located at 156 The Queensway, Unit 3, Etobicoke, ON M8Y 1J3, Canada.
What categories of food does this KFC restaurant offer?
This KFC offers fast food with a focus on chicken meals, and it also provides halal options and meal delivery services.
How can I contact KFC in Etobicoke by phone?
You can reach KFC in Etobicoke by calling +1 416-252-4601.
Does KFC have a website where I can find more information or order online?
Yes, you can visit KFC's website at http://kfc.ca for more information and online ordering.
What other dining options are near the KFC on The Queensway?
Nearby dining options include Rocco's Plum Tomato (Italian and pizza), Momo Dumpling Express (Chinese and Asian cuisine), and U-Know Sushi (Japanese restaurant).
Are there any recreational spots near KFC for active lifestyle enthusiasts?
Yes, Toronto Disc Golf, a sporting goods and sports club, is nearby and offers opportunities for outdoor activity near KFC.
What landmarks or notable places can I visit near KFC on The Queensway?
The Queensway – Humber Bay, a landmark and historical building, is close to the KFC location and worth visiting.
If I need automotive services near KFC, where can I go?
Nearby automotive services include Caliber Automobiles Ltd (car dealer), Service Plus Car Care Centre (automotive repair), Elegant Motoring & Protection Center, Ceramic Pro Toronto (auto detailing), and Active Green Ross Tire & Automotive Centre.
Are there any grocery or fresh produce stores near the KFC on The Queensway?
Yes, nearby fresh produce and grocery options include Streef Produce Inc, Russell JE Produce Ltd, Andina Fruits and Vegetables, Canadian Fruits and Produce Company, and Pettinelli & Sons Produce Co.