Five Guys

4.0
1524 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 148 North Queen Street in Etobicoke is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
148 North Queen Street, Etobicoke, ON
M9C 1A8, Canada

Hours

Reviews

4.0
1,524 reviews
5 stars
779
4 stars
386
3 stars
147
2 stars
70
1 star
142

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; while some praised the burgers and fries, others reported soggy buns, bland flavors, and issues with food freshness.

Service Issues

Numerous complaints about poor service, including long wait times, rude staff, and disorganization during busy periods.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Pricing Concerns

Many customers felt the prices were too high for the quality of food received, with some expressing dissatisfaction over portion sizes.
  • JM
    Jonathan McCallan
    2 days ago
    1.0
    I came to this locations a few weeks back, when making payment on the card machine I noticed that the “no tip” option was greyed out/not selectable… a 15% tip was automatically added to my bill without my consent. I had thought to myself that maybe I had made a mistake. (Note: I was taking out my food, I generally only tip when I dine-in at a restaurant or when I’m at a local privately-owned business. It is my opinion that tipping for take-out food in Ontario is a huge scam, workers already get paid minimum wage or more.. but that’s another story. For further background, I’ve worked in the service industry where I relied on tips myself, genuinely -so I’m not Scrooge McDuck about tipping where it is earned and expected). Anyway, I returned today and I see that the same thing is still happening at this location -“no tip” is not an option. Of course, this time I was prepared annd was able to click on “custom tip” and I entered 1c. It is my opinion that this shady practice needs to be called out for the scam that it is.
  • RM
    Russ Murdo
    Dec 18, 2025
    5.0
    5 Guys has become one of our go-to places for a good burger... We are always greeted immediately and our order taken. Free peanuts in the shell to munch on as they prepare our order.. We had a short wait for our order but when you see it being made fresh on the grill, the wait is pallettable The bun was soft, lettuce was crisp, pickles crunchy, tomatoes ripe - my burger was perfect. The fries are astounding - crispy on the outside and perfect texture on the inside. The extra fries included in the bag and bottomless soft drinks were a pleasant surprise. Will definitely keep this establishment as one of our favs.
  • SU
    Sadun Ustun
    Dec 9, 2025
    5.0
    One of the best 1950 atmosphere enjoy your yummy cheese burger 🍔
  • DB
    David B
    Nov 25, 2025
    3.0
    ⚠️If anyone working here reads this, pleeease take this advice!⚠️ You need to prepare the fries *well-done* as the default. Every time I've ever eaten here, literally by the time I walk out the door and to my car, the fries transform into a gross soggy inedible blob. I always immediately pour the fries out of their little sleeve and into the main bag, give them a good shake and never close the bag. It's like the paper bags are magic - fries go in normal, 15 seconds later they're sad limp and unrecognizable :( Most of the time I just get a burger here then get fries from somewhere else now.
  • SS
    Shawn Mc Gaffey (Scylla88Shawn)
    Nov 22, 2025
    1.0
    Absolutely avoid the BLT sandwich, worst I've ever had. The bacon was cooked about 5 minutes too long, hard as a rock and zero flavor left. By the time I was done it looked like their were bacon bits all over the place

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.