Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 148 North Queen Street in Etobicoke is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers reported inconsistent food quality, with some praising the burgers and fries while others noted soggy buns and undercooked fries.
Service Issues
Multiple reviews highlighted poor service, including long wait times, disorganization, and unresponsive staff.
Cleanliness
Several customers mentioned unsanitary conditions, including dirty tables and bathrooms, impacting their overall experience.
Pricing Concerns
Many customers felt that the prices were high relative to the quality of food received, with some expressing dissatisfaction over portion sizes.
DL
Daniel Liscio
2 days ago
3.0
Ok burger Great fries… slow service as they only had 2 people working
MS
Maggie Szpakowska
Feb 15, 2026
5.0
I don’t usually rate fast foot but this location was above and beyond. Very friendly staff, fast service (especially given the volume of orders), and excellent quality food.
Only “off note” was the coffee flavouring in the shake was very bitter.
HB
Hossein Bakhtiyari
Feb 11, 2026
5.0
Best burger I’ve ever eaten
JL
Johnny Lacaille
Jan 13, 2026
5.0
All table s dirty
JM
Jonathan McCallan
Jan 10, 2026
1.0
I came to this locations a few weeks back, when making payment on the card machine I noticed that the “no tip” option was greyed out/not selectable… a 15% tip was automatically added to my bill without my consent. I had thought to myself that maybe I had made a mistake.
(Note: I was taking out my food, I generally only tip when I dine-in at a restaurant or when I’m at a local privately-owned business. It is my opinion that tipping for take-out food in Ontario is a huge scam, workers already get paid minimum wage or more.. but that’s another story. For further background, I’ve worked in the service industry where I relied on tips myself, genuinely -so I’m not Scrooge McDuck about tipping where it is earned and expected).
Anyway, I returned today and I see that the same thing is still happening at this location -“no tip” is not an option. Of course, this time I was prepared annd was able to click on “custom tip” and I entered 1c.
It is my opinion that this shady practice needs to be called out for the scam that it is.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 148 North Queen Street accept reservations?
No, Five Guys at 148 North Queen Street does not accept reservations.
What are the operating hours for dine-in at Five Guys in Etobicoke?
Five Guys is open from 11:00 AM to 10:00 PM Monday to Thursday and Sunday, and from 11:00 AM to 11:00 PM on Friday and Saturday.
Is delivery available from Five Guys at 148 North Queen Street?
Yes, delivery is available from 11:00 AM to 9:30 PM Monday to Thursday and Sunday, and until 10:30 PM on Friday and Saturday.
Can I customize my burger or milkshake at Five Guys?
Yes, Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
Does Five Guys provide gluten-free options?
Some options are available without gluten-containing buns such as sandwiches served with a lettuce wrap or in a bowl, but there is risk of cross-contamination; please refer to their allergen chart for details.
What payment methods are accepted at Five Guys on North Queen Street?
Five Guys accepts debit cards and mobile NFC payments; cash-only is not required.
Is Five Guys at 148 North Queen Street wheelchair accessible?
Yes, the location has wheelchair accessible entrances, parking, seating, and restrooms.
What nearby places can I visit before or after dining at Five Guys in Etobicoke?
You might enjoy nearby spots such as Nothing Bundt Cakes for desserts, Tim Hortons for coffee, or SmartCentres Etobicoke Mall for shopping.
Are there other dining options close to Five Guys at North Queen Street?
Yes, nearby dining options include Mr. Souvlaki for Greek cuisine, Vivo Pizza Pasta for Italian, and Nando's for Portuguese chicken.
How can I get to Five Guys at 148 North Queen Street using nearby transit or shopping centers?
Five Guys is conveniently near SmartCentres Etobicoke Mall, making it easy to combine dining with shopping or locate the restaurant via this popular landmark.
Brand Certified Facts from Five Guys
This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: