Five Guys

4.0
1514 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 148 North Queen Street in Etobicoke is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
148 North Queen Street, Etobicoke, ON
M9C 1A8, Canada

Hours

Reviews

4.0
1,514 reviews
5 stars
774
4 stars
384
3 stars
145
2 stars
71
1 star
140

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some praised the burgers and fries while others reported soggy buns and undercooked fries.

Service Issues

Numerous complaints about slow service, disorganization, and poor communication from staff.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Pricing Concerns

Many customers felt the prices were too high for the quality of food received.

Customer Experience

While some enjoyed friendly service, others reported rude staff and negative interactions.
  • SS
    Shawn Mc Gaffey (Scylla88Shawn)
    2 days ago
    1.0
    Absolutely avoid the BLT sandwich, worst I've ever had. The bacon was cooked about 5 minutes too long, hard as a rock and zero flavor left. By the time I was done it looked like their were bacon bits all over the place
  • AT
    Adam Trcka
    3 days ago
    3.0
    As a fast food joint, it hard to rate this place. The service was great, but the burgers were dry, and the condiments had less flavor impact then I hoped for. Price point was very high for franchised fast food, and bases on that point I probably would not come back.
  • PD
    Pelin Demir
    Nov 10, 2025
    1.0
    The staff is rude and uncaring, they don't know how to do their job. Never go to this dirty and filthy restaurant, and the girl working the Monday evening shift is completely unresponsive.
  • AE
    Anastasia Efimkina
    Nov 2, 2025
    3.0
    I visited several FG and this one is worst so far. Burgers are under salted, they forgot to put two toppings, we asked for ketchup and they put one tiny drop of ketchup on the bun, that made whole thing really dry. Staff was nice enough to give us those two toppings on side. Fries was pretty good. Overall this burger didn't taste like burger
  • JZ
    Julia Zdebel
    Oct 21, 2025
    5.0
    Really good food and service was above and beyond. Me and my friend came with our babies and the employees were so great . We asked for a couple plain fries for the babies and they gave us some no problem. They were so kind! Will be back

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.