Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 148 North Queen Street in Etobicoke is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Mixed reviews on food quality; some praised the burgers and fries while others reported soggy buns and undercooked fries.
Service Issues
Numerous complaints about slow service, disorganization, and poor communication from staff.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Pricing Concerns
Many customers felt the prices were too high for the quality of food received.
Customer Experience
While some enjoyed friendly service, others reported rude staff and negative interactions.
SS
Shawn Mc Gaffey (Scylla88Shawn)
2 days ago
1.0
Absolutely avoid the BLT sandwich, worst I've ever had. The bacon was cooked about 5 minutes too long, hard as a rock and zero flavor left. By the time I was done it looked like their were bacon bits all over the place
AT
Adam Trcka
3 days ago
3.0
As a fast food joint, it hard to rate this place. The service was great, but the burgers were dry, and the condiments had less flavor impact then I hoped for. Price point was very high for franchised fast food, and bases on that point I probably would not come back.
PD
Pelin Demir
Nov 10, 2025
1.0
The staff is rude and uncaring, they don't know how to do their job. Never go to this dirty and filthy restaurant, and the girl working the Monday evening shift is completely unresponsive.
AE
Anastasia Efimkina
Nov 2, 2025
3.0
I visited several FG and this one is worst so far. Burgers are under salted, they forgot to put two toppings, we asked for ketchup and they put one tiny drop of ketchup on the bun, that made whole thing really dry. Staff was nice enough to give us those two toppings on side. Fries was pretty good. Overall this burger didn't taste like burger
JZ
Julia Zdebel
Oct 21, 2025
5.0
Really good food and service was above and beyond. Me and my friend came with our babies and the employees were so great . We asked for a couple plain fries for the babies and they gave us some no problem. They were so kind! Will be back
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 148 North Queen Street accept reservations?
No, Five Guys at 148 North Queen Street does not accept reservations.
What are the operating hours for dine-in at Five Guys in Etobicoke?
Five Guys is open from 11:00 AM to 10:00 PM Monday to Thursday and Sunday, and from 11:00 AM to 11:00 PM on Friday and Saturday.
Is delivery available from Five Guys at 148 North Queen Street?
Yes, delivery is available from 11:00 AM to 9:30 PM Monday to Thursday and Sunday, and until 10:30 PM on Friday and Saturday.
Can I customize my burger or milkshake at Five Guys?
Yes, Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
Does Five Guys provide gluten-free options?
Some options are available without gluten-containing buns such as sandwiches served with a lettuce wrap or in a bowl, but there is risk of cross-contamination; please refer to their allergen chart for details.
What payment methods are accepted at Five Guys on North Queen Street?
Five Guys accepts debit cards and mobile NFC payments; cash-only is not required.
Is Five Guys at 148 North Queen Street wheelchair accessible?
Yes, the location has wheelchair accessible entrances, parking, seating, and restrooms.
What nearby places can I visit before or after dining at Five Guys in Etobicoke?
You might enjoy nearby spots such as Nothing Bundt Cakes for desserts, Tim Hortons for coffee, or SmartCentres Etobicoke Mall for shopping.
Are there other dining options close to Five Guys at North Queen Street?
Yes, nearby dining options include Mr. Souvlaki for Greek cuisine, Vivo Pizza Pasta for Italian, and Nando's for Portuguese chicken.
How can I get to Five Guys at 148 North Queen Street using nearby transit or shopping centers?
Five Guys is conveniently near SmartCentres Etobicoke Mall, making it easy to combine dining with shopping or locate the restaurant via this popular landmark.