Customer experiences with service were mixed, with some praising friendly staff while others reported slow or rude service.
Cleanliness
The location was generally noted as clean, but some customers expressed concerns about hygiene, particularly regarding the lack of washrooms.
Product Quality
While many customers enjoyed the ice cream and cakes, there were complaints about incorrect orders and inconsistent quality.
Facilities
The absence of indoor seating and washrooms was a common complaint, impacting the overall customer experience.
Technology Issues
Customers were frustrated by the inability to use the DQ app for rewards and issues with payment systems.
KK
KhanA
Jan 3, 2026
1.0
I had a very disappointing experience at your location due to repeated mistakes with my orders. This occurred in the evening of Jan 2, 2026.
On my first order, I specifically asked for a brownie on the side before placing the rest of my order. The brownie was missing. When I called back, the staff member said the microphones were not working properly and claimed that customers are supposed to report missing items immediately. It was late at night, I was in a rush to get home, and being blamed for the mistake felt unfair and unprofessional.
I ordered a brownie cupfection, but the ice cream was not even half-filled despite the large cup.
I also ordered two chocolate sundaes, and both were already very melted by the time I received them.
This was the worst experience I’ve had at your store
RL
Robert L
Dec 23, 2025
5.0
Service and ice cream were great.. I just wished they had some indoor seating, but perhaps they've had some problems with that in the past. Overall it was clean and the staff were friendly and helpful.
RS
R Smaczny
Oct 29, 2025
5.0
Who doesn't love a blizzard! Delicious ice cream, always a favorite in the summer time.
OF
Orlex Fiallos
Oct 13, 2025
1.0
Terrible the fact that no washroom i had to piss on the side of the building.... We did purchase ice cream.. I did not want to piss on the side of the building but i had no choice, i asked to use theri washroom.. And got the bull story it is broken,.... Terrible
SS
Sadaf Sualey
Oct 11, 2025
2.0
They didn’t give spoons with blizzare in ubereats. Will we eat with our hands??