Dairy Queen (Treat)

4.2
898 reviews

About

Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
2620 Islington Ave, Etobicoke, ON
M9V 2X3, Canada

Hours

Reviews

4.2
898 reviews
5 stars
498
4 stars
233
3 stars
76
2 stars
32
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported slow or rude service.

Cleanliness

The location was generally noted as clean, but some customers expressed concerns about hygiene, particularly regarding the lack of washrooms.

Product Quality

While many customers enjoyed the ice cream and cakes, there were complaints about incorrect orders and inconsistent quality.

Facilities

The absence of indoor seating and washrooms was a common complaint, impacting the overall customer experience.

Technology Issues

Customers were frustrated by the inability to use the DQ app for rewards and issues with payment systems.
  • KK
    KhanA
    Jan 3, 2026
    1.0
    I had a very disappointing experience at your location due to repeated mistakes with my orders. This occurred in the evening of Jan 2, 2026. On my first order, I specifically asked for a brownie on the side before placing the rest of my order. The brownie was missing. When I called back, the staff member said the microphones were not working properly and claimed that customers are supposed to report missing items immediately. It was late at night, I was in a rush to get home, and being blamed for the mistake felt unfair and unprofessional. I ordered a brownie cupfection, but the ice cream was not even half-filled despite the large cup. I also ordered two chocolate sundaes, and both were already very melted by the time I received them. This was the worst experience I’ve had at your store
  • RL
    Robert L
    Dec 23, 2025
    5.0
    Service and ice cream were great.. I just wished they had some indoor seating, but perhaps they've had some problems with that in the past. Overall it was clean and the staff were friendly and helpful.
  • RS
    R Smaczny
    Oct 29, 2025
    5.0
    Who doesn't love a blizzard! Delicious ice cream, always a favorite in the summer time.
  • OF
    Orlex Fiallos
    Oct 13, 2025
    1.0
    Terrible the fact that no washroom i had to piss on the side of the building.... We did purchase ice cream.. I did not want to piss on the side of the building but i had no choice, i asked to use theri washroom.. And got the bull story it is broken,.... Terrible
  • SS
    Sadaf Sualey
    Oct 11, 2025
    2.0
    They didn’t give spoons with blizzare in ubereats. Will we eat with our hands??

Frequently Asked Questions About Dairy Queen (Treat)

What kind of treats does Dairy Queen (Treat) at 2620 Islington Ave offer?

They specialize in soft-serve ice cream and signature shakes as part of their classic frozen treat menu.

What are the operating hours for Dairy Queen (Treat) in Etobicoke?

The store is open daily from 11:00 AM to 10:00 PM, with reduced hours on certain holidays.