Customers generally praised the staff for being friendly and helpful, although there were some complaints about disorganization and attention to detail.
Cleanliness
The location received mixed reviews regarding cleanliness, with some customers noting it was clean while others reported dirty washrooms.
Product Quality
Many customers enjoyed the ice cream and desserts, particularly the Blizzards, but there were complaints about inconsistent quality and portion sizes.
Operational Issues
Several reviews mentioned issues with closing hours and service speed, particularly during busy times.
Pricing Concerns
Customers expressed that the prices were perceived as high, which affected their willingness to return.
EP
ELIZABETH PALLONJI
2 days ago
2.0
Usually visit this location however this evening different experienc. Both employees seemed overwhelmed Took over 20 minutes to get two med blizzards 1 mini and a milkshake . There was no one else in line Then got the order by the time the milkshake was done the blizzards were already melting. Oh and my mini which was a skor was missing the skor well barely had any I paid over 5$ for a vanilla cup . Not sure I ll be back anytime soon .
HS
Holly Spalla
Dec 21, 2025
5.0
Absolutely loved Mannings service!
DD
Danny
Dec 13, 2025
5.0
Had a lovely experience at this DQ with my family today - fast and friendly service and clean as could be. I look forward to going back again soon
EA
Emili A
Oct 3, 2025
2.0
Staff was friendly and helpful. However, I’m not sure why, but they filled our blizzard so full that it ended up spilling all over us and just making a complete mess. I’ve ordered blizzard as many times in my life and I have never had them so full it was such a mess. I had to ask for lids and the lids didn’t even close properly.
Frequently Asked Questions About Dairy Queen (Treat)
What type of food and treats does Dairy Queen (Treat) at 5369 Dundas St W offer?
Dairy Queen (Treat) offers soft-serve ice cream, signature shakes, Blizzard® Treats, frozen novelties, and DQCakes including ice cream cones and ice cream cakes.
What are the operating hours of Dairy Queen (Treat) in Etobicoke?
The restaurant is open from 11:00 AM to 10:00 PM on Monday to Thursday and Sunday, and from 11:00 AM to 11:00 PM on Friday and Saturday.
Does Dairy Queen (Treat) provide seating and facilities for families?
Yes, Dairy Queen (Treat) offers seating, outdoor seating, free WiFi, restrooms, is wheelchair accessible, family-friendly, and welcoming to children.
Can I order ice cream and treats online for pickup at Dairy Queen (Treat)?
Yes, you can place pickup orders online via their order URL for convenient mobile ordering and rewards.
What phone number can I use to contact Dairy Queen (Treat) at 5369 Dundas St W?
You can reach Dairy Queen (Treat) by calling +1 416-234-8651.
Is Dairy Queen (Treat) accessible for people with disabilities?
Yes, the location is wheelchair accessible and has restrooms available for customer use.
Does Dairy Queen (Treat) have a social media presence or app for exclusive deals?
Yes, Dairy Queen has a Facebook page at https://www.facebook.com/dairyqueen/ and offers an app that provides exclusive deals available for download.
What popular nearby fast food restaurants are close to Dairy Queen (Treat) at 5369 Dundas St W?
Nearby fast food options include KFC and Taco Bell, which customers might visit for a savory meal before or after enjoying Dairy Queen's frozen treats.
Are there any banks near Dairy Queen (Treat) for convenient banking while visiting?
Yes, RBC Royal Bank and RBC Insurance are close by, allowing customers to handle banking or insurance needs near Dairy Queen.
What other nearby amenities and services are available to visitors around Dairy Queen (Treat) at 5369 Dundas St W?
Visitors can find a pharmacy (Dundas Kipling Pharmacy), car detailing services (K.Y.T Car Detailing), dental care (Eatonville Dental), and employment services (AppleOne Employment Services) nearby for added convenience.