Customers frequently praised the staff for being friendly, helpful, and accommodating, even during busy times.
Cleanliness
While many noted the location was clean, some reviews highlighted issues with the cleanliness of the washrooms and overall maintenance.
Service Speed
There were mixed reviews regarding service speed, with some customers experiencing long wait times while others reported quick service.
Product Quality
The ice cream and Blizzards received positive feedback for taste and quality, although there were complaints about inconsistent preparation.
Operational Hours
Several customers expressed frustration over early closing times that did not align with advertised hours, leading to confusion.
EA
Emili A
Oct 3, 2025
2.0
Staff was friendly and helpful. However, I’m not sure why, but they filled our blizzard so full that it ended up spilling all over us and just making a complete mess. I’ve ordered blizzard as many times in my life and I have never had them so full it was such a mess. I had to ask for lids and the lids didn’t even close properly.
XK
Xhon Keri
Sep 19, 2025
5.0
Clean location and awesome local employees
GB
Gianluca Basile
Sep 3, 2025
5.0
Shoutout to the DQ team for a great job handling the summer rush! I had an excellent experience at this location. The staff was super friendly, even with the large number of customers, and I really appreciated the quality of the Blizzards we received. The new, modern, and fresh design of this location is a fantastic addition to the area.
JR
Jade Rupe
Aug 26, 2025
1.0
I was excited to go to this location for the first time since it’s opened. I rushed with my family to treat everyone to ice cream. I walked into the store by myself at 10:37 pm, 23 mins before close and a young gentleman said that they’re closing early and that they normally close 30-25 mins early...in the summer? There was no one else in the store and they were not understaffed as I saw 3 employees talking, laughing and having a great time as they prepared to get an early night off. Please update your hours of operation so that customers are not mislead in the future - especially in the last nights of summer before fall. I would have drove and made it to the other location that provides excellent customer service and services their customers until the time they promote which is 11 pm.
RM
Real Monkey
Aug 25, 2025
5.0
Diary Queen has returned to Dundas Street with great fanfare
Frequently Asked Questions About Dairy Queen (Treat)
What type of food and treats does Dairy Queen (Treat) at 5369 Dundas St W offer?
Dairy Queen (Treat) offers soft-serve ice cream, signature shakes, Blizzard® Treats, frozen novelties, and DQCakes including ice cream cones and ice cream cakes.
What are the operating hours of Dairy Queen (Treat) in Etobicoke?
The restaurant is open from 11:00 AM to 10:00 PM on Monday to Thursday and Sunday, and from 11:00 AM to 11:00 PM on Friday and Saturday.
Does Dairy Queen (Treat) provide seating and facilities for families?
Yes, Dairy Queen (Treat) offers seating, outdoor seating, free WiFi, restrooms, is wheelchair accessible, family-friendly, and welcoming to children.
Can I order ice cream and treats online for pickup at Dairy Queen (Treat)?
Yes, you can place pickup orders online via their order URL for convenient mobile ordering and rewards.
What phone number can I use to contact Dairy Queen (Treat) at 5369 Dundas St W?
You can reach Dairy Queen (Treat) by calling +1 416-234-8651.
Is Dairy Queen (Treat) accessible for people with disabilities?
Yes, the location is wheelchair accessible and has restrooms available for customer use.
Does Dairy Queen (Treat) have a social media presence or app for exclusive deals?
Yes, Dairy Queen has a Facebook page at https://www.facebook.com/dairyqueen/ and offers an app that provides exclusive deals available for download.
What popular nearby fast food restaurants are close to Dairy Queen (Treat) at 5369 Dundas St W?
Nearby fast food options include KFC and Taco Bell, which customers might visit for a savory meal before or after enjoying Dairy Queen's frozen treats.
Are there any banks near Dairy Queen (Treat) for convenient banking while visiting?
Yes, RBC Royal Bank and RBC Insurance are close by, allowing customers to handle banking or insurance needs near Dairy Queen.
What other nearby amenities and services are available to visitors around Dairy Queen (Treat) at 5369 Dundas St W?
Visitors can find a pharmacy (Dundas Kipling Pharmacy), car detailing services (K.Y.T Car Detailing), dental care (Eatonville Dental), and employment services (AppleOne Employment Services) nearby for added convenience.