This profile is uncertified and using publicly sourced data
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Business Details
About
Fast Food Restaurant
From the grinder to the grill, we’re committed to making fresh smashed burgers that are sure to satisfy your cravings. Our signature stuffed burgers, the Juicy Lucy, are always a hit, but we also offer a variety of other delicious options, including Philly Cheesesteaks, Tornado Fries and Funnel Cakes.
At Burger Factory, we know that high-quality ingredients are key to making the best possible Burgers. That’s why we only use the finest ingredients, from our freshly-ground beef to our locally-sourced produce. We believe that using fresh, high-quality ingredients is the only way to make a truly great Burger.
Location
Hours
Reviews
Boost local visibility and reputation with reviews
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Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.