McDonald's

3.0
929 reviews
Drive-Thru Curbside

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
711 Centre St, ESPANOLA, ON
P5E 1J2, Canada

Hours

Reviews

3.0
929 reviews
5 stars
218
4 stars
185
3 stars
184
2 stars
104
1 star
238

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted serious cleanliness issues, including dirty tables, unkempt washrooms, and pest problems.

Service Speed

Customers consistently reported slow service, particularly in the drive-thru, with long wait times and frequent order mistakes.

Staff Performance

Feedback indicated a mix of friendly and unprofessional staff interactions, with some customers experiencing poor service and communication.

Food Quality

The quality of food was inconsistent, with reports of cold fries, incorrect orders, and issues with food preparation.

Overall Experience

While some customers had positive experiences, many expressed dissatisfaction with the overall service and cleanliness, leading to a lack of recommendations.
  • SM
    Stacy Manitowabi
    2 days ago
    2.0
    Food was fresh which is great.But the customer service needs some help..No greetings (speaker & window) just hand your order and walk away.The order taker, did not give me a choice on the donations part..Anyway great on everything else.
  • PC
    Pavlo Chuiko
    Nov 15, 2025
    4.0
    All good
  • VW
    Vinay Wani
    Oct 6, 2025
    5.0
    Great service and an excellent location! Special thanks to James and Emerson for going above and beyond to make our experience exceptional. Kudos to the entire staff for their wonderful hospitality.
  • KM
    Kristina McLarty
    Sep 29, 2025
    1.0
    Unfortunately, this was one of the worst McDonald’s experiences I’ve had. The restaurant is in serious need of attention, particularly when it comes to cleanliness and hygiene. Main concerns: Flies – Regular flies and fruit flies are swarming, especially around the ketchup/condiment station and ordering counter. Washrooms – Absolutely unacceptable. Flies are flying around you in the washroom. No excuse for a major chain to allow restrooms to get to this point. It’s clear there’s little to no pest control being done. The fact that fruit flies are gathering around the condiments is a health code concern and shows a lack of proper cleaning and maintenance routines. Bottom line: I wouldn’t recommend stopping here until it’s cleaned up and they invest in a fly zapper literally. I hope management takes this seriously. People deserve better, even at a fast food spot.
  • HF
    Hailey Foord
    Sep 21, 2025
    1.0
    Absolutely disgusting. We came here for a stop during a long drive and it was gross. Lobby was filled with garbage and trash on the floor. The workers spoke little to no english and talked to each other in their own language loudly. First they forgot the drinks to our meals, then they forgot two happy meals. The fountain station was so unkept, lids and trash everywhere, no napkins and god forbid you ask for something. It took 20 minutes and they forgot a bunch of stuff. Washroom was gross garbage was full as well as no toilet paper. This place needs a safety inspection and new employees.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Espanola?

McDonald's Espanola is open 24 hours a day, every day of the week.

During what hours does McDonald's Espanola offer delivery service?

Delivery is available daily from 6:00 AM to 10:00 PM.