Multiple reviews highlighted serious cleanliness issues, including dirty tables, unkempt washrooms, and pest problems.
Service Speed
Customers consistently reported slow service, particularly in the drive-thru, with long wait times and frequent order mistakes.
Staff Performance
Feedback indicated a mix of friendly and unprofessional staff interactions, with some customers experiencing poor service and communication.
Food Quality
The quality of food was inconsistent, with reports of cold fries, incorrect orders, and issues with food preparation.
Overall Experience
While some customers had positive experiences, many expressed dissatisfaction with the overall service and cleanliness, leading to a lack of recommendations.
SM
Stacy Manitowabi
2 days ago
2.0
Food was fresh which is great.But the customer service needs some help..No greetings (speaker & window) just hand your order and walk away.The order taker, did not give me a choice on the donations part..Anyway great on everything else.
PC
Pavlo Chuiko
Nov 15, 2025
4.0
All good
VW
Vinay Wani
Oct 6, 2025
5.0
Great service and an excellent location!
Special thanks to James and Emerson for going above and beyond to make our experience exceptional. Kudos to the entire staff for their wonderful hospitality.
KM
Kristina McLarty
Sep 29, 2025
1.0
Unfortunately, this was one of the worst McDonald’s experiences I’ve had. The restaurant is in serious need of attention, particularly when it comes to cleanliness and hygiene.
Main concerns:
Flies – Regular flies and fruit flies are swarming, especially around the ketchup/condiment station and ordering counter.
Washrooms – Absolutely unacceptable. Flies are flying around you in the washroom. No excuse for a major chain to allow restrooms to get to this point.
It’s clear there’s little to no pest control being done. The fact that fruit flies are gathering around the condiments is a health code concern and shows a lack of proper cleaning and maintenance routines.
Bottom line:
I wouldn’t recommend stopping here until it’s cleaned up and they invest in a fly zapper literally. I hope management takes this seriously. People deserve better, even at a fast food spot.
HF
Hailey Foord
Sep 21, 2025
1.0
Absolutely disgusting. We came here for a stop during a long drive and it was gross. Lobby was filled with garbage and trash on the floor. The workers spoke little to no english and talked to each other in their own language loudly. First they forgot the drinks to our meals, then they forgot two happy meals. The fountain station was so unkept, lids and trash everywhere, no napkins and god forbid you ask for something. It took 20 minutes and they forgot a bunch of stuff. Washroom was gross garbage was full as well as no toilet paper. This place needs a safety inspection and new employees.
What are the operating hours for McDonald's in Espanola?
McDonald's Espanola is open 24 hours a day, every day of the week.
During what hours does McDonald's Espanola offer delivery service?
Delivery is available daily from 6:00 AM to 10:00 PM.
Is the drive-through service at McDonald's Espanola open all day?
Yes, the drive-through is open 24 hours daily, from 12:00 AM to 11:59 PM.
Does McDonald's Espanola offer in-store pickup service?
Yes, the restaurant supports in-store pickup but does not offer delivery at this location.
What meals does the McDonald's Espanola serve?
McDonald's Espanola serves breakfast, lunch, and dinner.
What payment methods are accepted at McDonald's Espanola?
You can pay using American Express, Cash, Discover, Mastercard, or Visa.
Is there a mobile app available to order from McDonald's Espanola?
Yes, you can use the My McD’s app available on both Android and iOS platforms.
Are there any nearby coffee shops close to McDonald's Espanola?
Yes, Tim Hortons is a nearby coffee shop where customers can enjoy additional cafe offerings close to McDonald's.
Where can I find nearby gas stations around McDonald's Espanola?
Petro-Canada and Petro Canada are nearby gas stations convenient for refueling your vehicle before or after visiting McDonald's.
What nearby retail stores are close to McDonald's Espanola for additional shopping?
Nearby retail options include Your Independent Grocer Espanola, Dollarama, Hart Espanola 90, and The Source, providing grocery, discount, department, and electronics shopping.