This profile is uncertified and using publicly sourced data
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Business Details
About
Restaurant
Shawarma palace is a family run and proudly Canadian business. After opening its doors in 1997, Shawarma Palace has become Ottawa's go to choice for quick serve restaurant of mediterranean and middle eastern cuisine, providing delicious food and excellent service.
With numerous locations open and more to come, Shawarma Palace has been repeatedly voted Ottawa's #1 Shawarma since 1997.
Our pledge to use only the freshest ingredients from the best quality sources along with our secret family recipe that has been passed down for generations is what stands us out from the rest. Not to mention how generously packed our platters are.
Location
Hours
Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 9:00 PM
Friday11:00 AM - 9:00 PM
Saturday11:00 AM - 9:00 PM
Sunday11:00 AM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.