Subway

3.7
411 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Embrun Subway® Restaurant at 685 Notre Dame Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
685 Notre Dame Street, Embrun, ON
K0A 1W1, Canada

Hours

Reviews

3.7
411 reviews
5 stars
174
4 stars
107
3 stars
47
2 stars
18
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are inconsistent, with some praising friendly staff while others report rude behavior and poor management.

Order Accuracy

Many customers express frustration with incorrect orders, especially with online and mobile orders, indicating a need for better attention to detail.

Food Quality

Feedback on food quality is mixed; while some customers enjoy fresh ingredients, others complain about portion sizes and poorly made sandwiches.

Staffing Issues

Several reviews highlight understaffing and slow service during busy times, suggesting that more employees are needed to handle customer volume.

Cleanliness

There are complaints about cleanliness, particularly regarding the dining area and food preparation spaces, indicating a need for improved hygiene standards.
  • EM
    Elise Miller
    Nov 1, 2025
    1.0
    This place is absolutely unbelievable. It is now the 3rd time I’ve had to go in and get them to remake my sub. I ordered online through their app. First of all, the app is missing menu options (not the workers fault) but this should absolutely be fixed. However when I went in they said that it was MY fault that my sub was made wrong because of how it was ordered. (Nothing was wrong they just didn’t read the notes). When I pointed out the notes to them they said I should have ordered the crispy onions on my sub instead of asking for them in the notes. The crispy onions are not an option to order on the veggie sub!!! She basically started mansplaining the “subway rules” and how they are only allowed to put a certain amount of each topping on the sub. While doing this, she is absolutely LOADING this guys sub without him having to ask for extra?? On top of that when I got back home with my new sub, I found that she once again did not fill it up or “add extra” which I absolutely feel was a part of the context clues in this whole conversation we were having. What ever happened to the customer is always right, in matters of taste? I have never had to ask for extra toppings while the employees make my sub, because I think it’s pretty obvious that 8 olives are not a reasonable amount for a foot long sub. Just absolutely unbelievable.
  • RE
    Rhilee Eisenberg
    Sep 23, 2025
    5.0
    The ladies working today were all smiles! I enjoy coming to this location more since the renovation because it is bright and inviting but the real reason I come to this subway is for the team! Keep up the good work!!
  • EY
    Emma Young
    Jul 15, 2025
    3.0
    They’ve really reduced the quantity of food they put in a sub
  • JJ
    Joe Jackson
    Jun 10, 2025
    1.0
    This is brutal! Subway is over priced crap. No meat all bun!
  • DE
    Donald Edward
    Jun 6, 2025
    3.0
    Went for a long walk one day and decided to stop off at Subway for a bottle of water. Just a bottle of water. 1 bottle: $3.40. Obscene. A few days later I bought a case of water bottles at Foodland for $3.70.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

It is located at 685 Notre Dame Street, Unit 1, Embrun, ON, K0A 1W1, Canada.

What types of services does this Subway offer for ordering?

Subway offers in-store pickup and curbside pickup services.