Many customers praised the staff for being friendly and welcoming, contributing to a positive atmosphere.
Service Quality
While most reviews highlighted quick and efficient service, some customers reported inconsistent experiences, particularly during busy times.
Food Quality
Feedback on food quality was mixed; while some enjoyed the burgers and ice cream, others noted issues with undercooked items and inconsistent portion sizes.
Cake Customization
Customers frequently complimented the cake decorating skills, with many expressing satisfaction with custom cakes for special occasions.
Pricing Concerns
Several reviews mentioned that prices were perceived as high, especially in relation to the quality of food received.
ER
Ed Ross
Nov 8, 2025
5.0
Small but efficiently run .. lots of friendly staff
JD
Joshua Davis
Oct 11, 2025
5.0
Very friendly staff
TZ
Tony Zanni
Sep 3, 2025
3.0
No hot dogs... which seems odd to me as, that's what I thought DQ did. I was famished, got a small Mushroom burger to go. Wore half of it on the way to an event. Reached into the bag, and,
you guessed it, no napkins.
RM
Ryan McVey
Aug 13, 2025
5.0
Everything you would expect at a DQ. Friendly staff were great.
JB
J Bows
Jul 28, 2025
2.0
Terrible service tonight. The girl working the drive-thru window was completely miserable.. No smile, no courtesy, barely any words just a blank stare and a “here you go.” Definitely not someone who should be in customer service.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular opening hours of Dairy Queen Grill & Chill in Embrun?
The restaurant is open Monday to Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday until midnight.
Does Dairy Queen Grill & Chill offer drive-thru service and what are its hours?
Yes, drive-thru service is available daily from 10:00 AM to 10:00 PM.
What type of food and specialties can I expect at Dairy Queen Grill & Chill?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly, welcomes children, offers high chairs, has seating and restrooms, and is wheelchair accessible.
How can I order from Dairy Queen Grill & Chill online?
You can place orders for pickup via their official order page at https://www.dairyqueen.com/en-ca/order/pickup/n/12066/.
Does Dairy Queen Grill & Chill have a mobile app with deals?
Yes, you can download their app from https://www.dairyqueen.com/app for exclusive deals and mobile rewards.
What is the address and contact phone number for Dairy Queen Grill & Chill in Embrun?
The address is 767 Notre Dame St Unit 20, Place D'Embrun, Embrun, ON K0A 1W1, Canada. The phone number is +1 613-443-3093.
What nearby places can I visit after dining at Dairy Queen Grill & Chill?
Nearby you can visit Embrun Plaza Shopping Mall for shopping, Boston Pizza for additional dining options, or Pet Valu if you're looking for pet supplies.
Are there other food options close to Dairy Queen Grill & Chill in Embrun?
Yes, nearby eateries include Boston Pizza for pizza and chicken dishes, Tim Hortons for coffee and snacks, and McDonald's Canada for fast food.
What services and shops are close to Dairy Queen that might interest customers?
Customers can visit Dollarama for discount shopping, Novie Aesthetics & Wellness for spa services, or LCBO for wine and liquor near Dairy Queen.