Customers frequently reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Mixed reviews on food quality, with some customers noting small portions and unsatisfactory preparation.
Cleanliness
Multiple complaints about dirty dining areas and restrooms, indicating a decline in cleanliness standards.
Positive Experiences
Some customers praised friendly staff and quick service during certain visits.
SR
Sarah Rennie
Dec 5, 2025
1.0
Gave me wrong order threw the drive threw at 5 pm. I asked for large fries and sweet and sour sauce gave me ketchup , tator tots and honey instead and she wasn’t going to give us our second order .eventually showing her a receipt she finally gave it to us .
CE
Chukwuma Ezeh
Nov 27, 2025
5.0
Great wraps!
ES
Evelyn Santana
Nov 19, 2025
1.0
Ordered a double cheeseburger and they literally poured black pepper ALL over the patties on Both sides. Never going back here.
DB
dee bee
Nov 14, 2025
1.0
Out of pumpkin spice lattes the entire fall season. I wait all year flo these and have to drive into Waterloo since my local restaurant here never has them
DW
D Ward
Nov 7, 2025
1.0
Seriously order on the APP is a joke. Had
Ordered and paid a head of time and got to Elmira and punched my number. You would thing you would get your order in line with all
Others. Wrong!!!!!!! 5 people in drive thru when I arrived. No one in the pick up area except for myself. Guess what. 11 cars went through. 5 mins after I ordered another car came in the pick up area and you guessed it they got theirs ahead of my ordered. What did they say when I went in to get my order. Sorry About that. Fries cold as ice. Will the owners reply. Doubt it. See no replies at all to any of the one stars. Remember. Drive thru