McDonald's

3.4
1538 reviews
Drive-Thru Only
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Business Details

45 Industrial Drive, ELMIRA, ON
N3B 3B1, Canada
(519) 669-8980
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
45 Industrial Drive, ELMIRA, ON
N3B 3B1, Canada

Hours

Reviews

3.4
1,538 reviews
5 stars
483
4 stars
377
3 stars
256
2 stars
143
1 star
279

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 20 minutes for their orders.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior and lack of courtesy from employees.

Food Quality

While some customers praised the food quality, many expressed disappointment with incorrect orders, poorly prepared items, and inconsistent portion sizes.

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty dining areas and restrooms, contributing to a negative dining experience.

Management Issues

Several customers criticized management for poor service and staff training, indicating a decline in overall service quality at this location.
  • ES
    Evelyn Santana
    5 days ago
    1.0
    Ordered a double cheeseburger and they literally poured black pepper ALL over the patties on Both sides. Never going back here.
  • DB
    dee bee
    Nov 14, 2025
    1.0
    Out of pumpkin spice lattes the entire fall season. I wait all year flo these and have to drive into Waterloo since my local restaurant here never has them
  • HD
    Haley Doell
    Nov 12, 2025
    2.0
    Bought an iced drink and it was not full. It was only about three quarters full.
  • DW
    D Ward
    Nov 7, 2025
    1.0
    Seriously order on the APP is a joke. Had Ordered and paid a head of time and got to Elmira and punched my number. You would thing you would get your order in line with all Others. Wrong!!!!!!! 5 people in drive thru when I arrived. No one in the pick up area except for myself. Guess what. 11 cars went through. 5 mins after I ordered another car came in the pick up area you guessed it they got theirs ahead of my ordered. What did they say when I went in to get my order. Sorry About that. Fries cold as ice. Will the owners reply. Doubt it. See no replies at all to any of the one stars. Remember. Drive thou
  • EB
    Eric Bowman
    Nov 4, 2025
    4.0
    McDonald’s Elmira has really stepped up there game over the last year in my opinion. Only reason for 4 stars was because I had to wait a bit longer than expected considering I was the only one in the drive through at the time. Other than that, the food quality was excellent
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Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's Elmira?

McDonald's Elmira is open daily from 5:00 AM to 11:59 PM.

When can I order delivery from McDonald's Elmira?

Delivery is available Monday to Thursday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.