Swiss Chalet

4.1
287 reviews
Rotisserie Chicken

About

RestaurantRecipe Unlimited
Swiss Chalet in Elliot Lake, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
290 Hillside Drive South, Elliot Lake, ON
P5A 1N8, Canada

Hours

Reviews

4.1
287 reviews
5 stars
167
4 stars
52
3 stars
22
2 stars
11
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from various servers, particularly highlighting staff like Dhruvi, Kristine, and Kayla.

Food Quality

While many reviews complimented the food as delicious, there were several complaints about inconsistencies, such as dry chicken and cold meals.

Delivery Issues

Multiple customers reported problems with delivery, including late arrivals and missing items, leading to dissatisfaction.

Atmosphere

The restaurant was often described as clean and cozy, providing a pleasant dining experience, although some noted issues with noise and lighting.

Management Response

There were mixed reviews regarding management's handling of complaints, with some customers feeling their concerns were not adequately addressed.
  • RH
    Robert Honsberger
    Dec 24, 2025
    4.0
    took an order , said 17:56 delivery , Christmas Eve , never delivered , $47 .00 , The manager was great , rectified the problem as it was the call center that screwed up .
  • LB
    Line Breen
    Dec 14, 2025
    5.0
    Fast attentive service with a smile! I had the festive quarter chicken dinner it was fantastic. What a treat
  • FM
    Foxy Mulder
    Oct 30, 2025
    1.0
    I ordered delivery. The delivery person didn't use the buzz code to get into the building and someone else let him in. Not ok! Even if someone is offering to let you in, you simply say "no thank-you, I need to be buzzed in". I won't order from them ever again. Convenience or disregard doesn't override safety guidelines.
  • JS
    John Paul C. Jackson (Seagull)
    Oct 28, 2025
    5.0
    Each and every time we have eaten at the Swiss Chalet the food service and atmosphere has been impeccable ! Not only that ,they are the only restaurant in Elliot Lake that serves a beautiful ice cold Diet Pepsi!. My name is John Paul C.Jackson and I recommend this restaurant!
  • MC
    Margaret Cadeau
    Oct 17, 2025
    5.0
    Food was delicious as usual! Friendly & Fast service! I would definitely recommend this location. Thank You!

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 290 Hillside Drive South, Elliot Lake have a drive-thru?

Yes, Swiss Chalet at 290 Hillside Drive South, Elliot Lake has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.

Does Swiss Chalet at 290 Hillside Drive South, Elliot Lake offer a Braille menu?

Yes, every Swiss Chalet location with a dining room has a Braille menu.