Business Details
About
RestaurantRecipe Unlimited
Swiss Chalet in East York, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
2,158 reviews
5 stars
1,493
4 stars
393
3 stars
118
2 stars
55
1 star
99
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the attentive and friendly service from various servers, particularly highlighting Sunshine, Alisha, and Sofia.
Food Quality
Mixed reviews on food quality; while some enjoyed their meals, others reported issues with overcooked items and inconsistent portion sizes.
Atmosphere
The newly renovated location received positive feedback for its ambiance, although some noted it could be loud.
Customer Experience
Several customers expressed dissatisfaction with slow service and poor customer service experiences, particularly during busy times.
Drive-Thru Issues
Customers reported long wait times at the drive-thru, leading to frustration, especially for those on tight schedules.
- GWGordon WebsterJan 3, 20262.0The service is so slow, from waiting to someone to seat you (no one ever watches the front) to the time for someone to come get your drink order, to the time to bring the check. Have probably wasted 40 minutes in waiting.
- HMH. M. McAlendin-KendallJan 3, 20263.0Normally decent for fast food but tonight the ribs my husband received were burned and fries seemed to be the small, hard ends of the French fries. For the price restaurant charge, the quality is no longer there.
- SRStacey RasDec 27, 20255.0Alisha was an amazing and attentive server. Pleased to have her as our waitress.
- HCHeather CDec 20, 20255.0This is my local Swiss chalet and it’s a great place have dinner with family or friends and the workers are always friendly and nice
- AAAd Astra Per AsperaDec 17, 20251.0Their drive thru should be renamed to « Park Thru » because every time I come here, I’m waiting at the window for 15 minutes. They say they are short staffed. This is rest inconvenient for people who are coming for Lunch with limited time, and not to mention, bad for the environment as your car is idling for up to so minutes just to pick up a one-person meal.
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 1400 O'Connor Dr, East York have a drive-thru?
Yes, Swiss Chalet at 1400 O'Connor Dr, East York has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.
Does Swiss Chalet at 1400 O'Connor Dr, East York offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What type of food is Swiss Chalet at 1400 O'Connor Dr known for?
Swiss Chalet at 1400 O'Connor Dr is known for its authentic and fresh Rotisserie Chicken, slow-roasted over an open flame, along with Fresh-Cut Fries, Smoky BBQ Ribs, and their Signature Chalet Sauce.
What are the operating hours for Swiss Chalet East York?
Swiss Chalet East York is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet East York offer delivery and takeout options?
Yes, Swiss Chalet East York offers both delivery and takeout. You can order online through their website or mobile app, or call the restaurant directly.
Can I order ahead online at Swiss Chalet East York?
Yes, you can place orders ahead online or via the Swiss Chalet mobile app. They offer curbside pickup, in-restaurant pickup, and delivery.
Does Swiss Chalet East York have a drive-thru service?
Yes, Swiss Chalet at 1400 O'Connor Dr features a drive-thru for convenient ordering without leaving your car.
Are there vegetarian or gluten-friendly options available at Swiss Chalet East York?
Yes, vegetarian and gluten-friendly options are available. Please refer to their Nutrition & Allergy Guide for details and allergen information.
What nearby places can I visit around Swiss Chalet at 1400 O'Connor Dr?
Nearby places include Sensations Cannabis for shopping, Papa Johns Pizza and Slayer Burger for different food options, Beanwise coffee shop, and The Lanes at O'Connor for a landmark visit.
Can I easily reach Swiss Chalet East York using public transportation near The Lanes at O'Connor?
While specific transit stops weren't listed, The Lanes at O'Connor is a notable landmark nearby Swiss Chalet, making it easier to provide directions or navigate when visiting the restaurant.
What recreational activities are available near Swiss Chalet East York?
Nearby recreational spots include Gamer Golf - Toronto Golf Sim for indoor golf, NRS Institute for gym facilities, and various parks and community areas around East York.
Are there services such as medical or dental clinics near Swiss Chalet at 1400 O'Connor Dr?
Yes, nearby services include O'Connor Dentistry, DrS Rutherford and Dr. Susan Rutherford MPC for medical care and eye clinic, as well as LifeLabs Medical Laboratory Services.