Business Details
About
Restaurant
Swiss Chalet in East York, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
2,120 reviews
5 stars
1,463
4 stars
392
3 stars
116
2 stars
54
1 star
95
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the attentive and friendly service provided by various servers, particularly highlighting Sunshine, Gita, and Alisha.
Food Quality
While some reviews noted good food, there were several complaints about food quality, including issues with soggy fries and poorly prepared meals.
Atmosphere
Customers appreciated the recent renovations and described the atmosphere as welcoming and comfortable.
Customer Experience
Several reviews mentioned feeling rushed or experiencing slow service at times, indicating inconsistency in the overall dining experience.
Staff Friendliness
The staff were frequently described as friendly and accommodating, contributing positively to the dining experience.
- RRRyan6 days ago5.0Been coming here since I was VERY young. Lots of memories with family and friends of family here. Relaxing environment and spacious compared to other franchise locations. This is your Swiss Chalet of choice if you want that full in-restaurant experience for the area. However, the drive through makes takeout all the more covenient!
- JTJezzabella Turino6 days ago5.0Swiss chalet has been around for many many decades and is still this location ranks number one for me and my family it is one of the best places in town. Ample parking and stress-free environment when it comes to parking and the prices are great. Enjoy!
- PPParty PlaylistsNov 16, 20255.0Ms. Sofia from Bulgaria was our waitress, and she was friendly, polite and helpful. We purchased two chicken dinners with white meat, and for the sides we ordered mac and cheese and poutine (fresh and delicious). We will be returning for dinner, sometime in the future. Thank you!
- LMLucia MarrelliNov 10, 20255.0I stopped in at Swiss Chalet after my son’s dentist appointment and it never disappoints. The servers are always so friendly and welcoming, you can tell they’ve been here for years and truly care about great customer service. The food is consistently delicious and it’s one of those places my son and I always enjoy together. Always a great experience!
- MRMichelle RussellNov 10, 20254.0UPDATE I received a response to my review and I was contacted about my experience. I was provided a resolution and for this I updated my rating to reflect the way in which my concern was handled. Ordered online for lunch; special for the day was quarter and ribs- order arrived and was only slightly warm ribs were overly slathered in honey garlic sauce, chicken leg had fallen apart so it must of been hanging around for a bit and fries were cool in temp. I am disappointed in food quality for what I was charged You gotta do better Swiss chalet… just because it’s a delivery order it doesn’t mean the quality has to be less. Would you have served this to a customer that ate there. I don’t think so.
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 1400 O'Connor Dr, East York offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet East York's <a href="https://www.swisschalet.com/en/menus/delivery/store-1221/on/east-york/1400-o-connor-dr.html">delivery menu here</a>.
Does Swiss Chalet East York offer takeout?
Yes, Swiss Chalet® East York offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet East York's <a href="https://www.swisschalet.com/en/menus/takeout/store-1221/on/east-york/1400-o-connor-dr.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet East York?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet East York offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet East York?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete East York <a href="https://www.swisschalet.com/en/menus/dining-room/store-1221/on/east-york/1400-o-connor-dr.html">dining room menu here</a>.
Is Swiss Chalet at 1400 O'Connor Dr in East York currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet East York location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® East York Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 1400 O'Connor Dr in East York is owned and operated by Recipe Unlimited, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 1400 O'Connor Dr, East York have a drive-thru?
Yes, Swiss Chalet at 1400 O'Connor Dr, East York has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.
Does Swiss Chalet at 1400 O'Connor Dr, East York offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What type of food is Swiss Chalet at 1400 O'Connor Dr known for?
Swiss Chalet at 1400 O'Connor Dr is known for its authentic and fresh Rotisserie Chicken, slow-roasted over an open flame, along with Fresh-Cut Fries, Smoky BBQ Ribs, and their Signature Chalet Sauce.
What are the operating hours for Swiss Chalet East York?
Swiss Chalet East York is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet East York offer delivery and takeout options?
Yes, Swiss Chalet East York offers both delivery and takeout. You can order online through their website or mobile app, or call the restaurant directly.
Can I order ahead online at Swiss Chalet East York?
Yes, you can place orders ahead online or via the Swiss Chalet mobile app. They offer curbside pickup, in-restaurant pickup, and delivery.
Does Swiss Chalet East York have a drive-thru service?
Yes, Swiss Chalet at 1400 O'Connor Dr features a drive-thru for convenient ordering without leaving your car.
Are there vegetarian or gluten-friendly options available at Swiss Chalet East York?
Yes, vegetarian and gluten-friendly options are available. Please refer to their Nutrition & Allergy Guide for details and allergen information.
What nearby places can I visit around Swiss Chalet at 1400 O'Connor Dr?
Nearby places include Sensations Cannabis for shopping, Papa Johns Pizza and Slayer Burger for different food options, Beanwise coffee shop, and The Lanes at O'Connor for a landmark visit.
Can I easily reach Swiss Chalet East York using public transportation near The Lanes at O'Connor?
While specific transit stops weren't listed, The Lanes at O'Connor is a notable landmark nearby Swiss Chalet, making it easier to provide directions or navigate when visiting the restaurant.
What recreational activities are available near Swiss Chalet East York?
Nearby recreational spots include Gamer Golf - Toronto Golf Sim for indoor golf, NRS Institute for gym facilities, and various parks and community areas around East York.
Are there services such as medical or dental clinics near Swiss Chalet at 1400 O'Connor Dr?
Yes, nearby services include O'Connor Dentistry, DrS Rutherford and Dr. Susan Rutherford MPC for medical care and eye clinic, as well as LifeLabs Medical Laboratory Services.