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Rotisserie Chicken
Brand Certified

Swiss Chalet

4.5
(2227 reviews)

Business Details

1400 O'Connor Dr, East York, ON
M4B 2T8, Canada
(416) 701-9869

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in East York, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
1400 O'Connor Dr, East York, ON
M4B 2T8, Canada

Hours

Reviews

4.5
2,227 reviews
5 stars
1,553
4 stars
398
3 stars
119
2 stars
55
1 star
102
  • FL
    Flory L
    1 day ago
    5.0
    Our waitress was Sunshine. She was very friendly, greeted us with a beautiful smile and the order was taken quickly. The service and food was amazing. My grandson had the new fish taco and I had 1/4 chicken dinner. Great way for my grandson and I to get together today. Thank you Sunshine for making our experience today, an amazing one!!!!!!! She is a superstar for sure
  • GS
    Gail Souter
    2 days ago
    5.0
    We were at Swiss Chalet on O’Connor and had the best experience with our server, Sunshine. With a beautiful flower in her hair, she comes by the name honestly. My friend has just had a terrible year and wanted to cheer her up with lunch. I think Sunshine was just what the doctor ordered. Many laughs were had and it was a good day for my friend. Thank you Sunshine.
  • AA
    A A
    3 days ago
    1.0
    After a year of buying highly saturated food from this restaurant, I have now decided to completely BOYCOTT this establishment for various reasons. My number reason for the BOYCOTT is due to the unpleasant and disproportionate treatment that my partner I receive from the incompetent waiting staff LOL. Yeah, last Thursday was the cherry on top when a family of 6 was served before my partner and I and we were just a couple. I’m fact, the entire waiting list went in order until they got to my name and decided I should wait a little more…. I was not going to give this one and up and I questioned the hostess and she delivered the most generic response that circulates amongst most poor restaurant establishments, such as this one. Each time I dine there, the waiting staff barely comes around to inquire about further access accommodations but they sure come around for their tips like hungry wolves. I’m also sick of seeing the same waiting staff faces. Please do better and do not discriminate amongst customers. Learn to do better. Garbage food abs garbage staff.
  • RR
    Ross
    Mar 3, 2026
    5.0
    Visited Take out counter 1 pm or so 3/3/26. Not the closest location to me, but I have had good experiences here, hence, until I find a consistent fault, it will continue to be. Kudos to the young lady at the take out counter. From what I can tell, she's looking after Take out, Drive thru, Uber and the like, including packaging the food , yet does it pleasantly and very competently. I think I've ordered 3 or 4 times since reno, so it's a small sample size I guess, but I'm very pleased every time. Food is always hot, and on point. I've never encountered missing items that were requested. Other locations... not so much. Even marked the boxes to show you what's inside, as opposed to getting home and having to open every box and figure out who ordered what. Small detail, but it's all cumulative. It may not be like the old commercial , "it's worth the drive to Acton", but the extra 15min to your location, is worth it to me. Keep up the good work and hiring people that are assets to your Business.
  • KK
    kyatt_
    Feb 22, 2026
    3.0
    Food was good and hot, service was good. Beer was off and flat but was able to get a different one. As soon as you walk in it smelt like the washroom and sewage plumbing. It was off putting as you’re eating your meal. Been to this location before and it never smelt like that. Not sure if they mopped with dirty water or if the ventilation is off.

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 1400 O'Connor Dr, East York have a drive-thru?

Yes, Swiss Chalet at 1400 O'Connor Dr, East York has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.

Does Swiss Chalet at 1400 O'Connor Dr, East York offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

Brand Certified Facts from Swiss Chalet

This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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