Business Details
About
Restaurant
Swiss Chalet in East Gwillimbury, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,195 reviews
5 stars
684
4 stars
255
3 stars
95
2 stars
53
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the attentive and friendly service from various servers, particularly highlighting individuals like Anna, Tatum, and Jevon.
Food Consistency
While some reviews noted delicious and fresh food, others reported issues with incorrect orders and food quality, including cold meals and missing items.
Management Issues
Several customers expressed dissatisfaction with management, citing poor communication and unprofessional behavior, which negatively impacted their dining experience.
Cleanliness Concerns
Multiple reviews mentioned cleanliness issues, particularly in the washrooms, which affected customers' overall impressions of the restaurant.
Wait Times
Customers frequently complained about long wait times for food and service, indicating a need for better time management and efficiency.
- DBDrew BlackwellNov 10, 20252.0Went on a Monday. Slow service, barely warm food. The waitress was cheerful and well-meaning, but the total experience was disappointing.
- SBSamantha BlarasinNov 10, 20255.0Had incredible service today from Tatum. The food came out quickly and was great. All the staff were super friendly and accommodating for my toddler. Lovely surprise at the end from the toy chest for her.
- BNBe NNov 8, 20255.0Had Sarah as my server and she was amazing The best waitress ever that I’ve ever had !!! Great service and delicious food Thanx Sarah 💕
- DHDavid HeadNov 3, 20255.0We just had an excellent lunch. The food was fresh and delicious. Good portions. The best part of the meal was definitely Tatum. He was so polite and animated. And attentive. He brightened my day and I would love to have him as our server again.
- SLSherri longhurstNov 3, 20255.0we went there sunday for dinner , our server was Tatam( hope it’s spelled correctly) we had a great experience, service was amazing , very happy , attentive, which made it a memorable experience! Thank you for such great service !!
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 18187 Yonge Street, East Gwillimbury offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet East Gwillimbury's <a href="https://www.swisschalet.com/en/menus/delivery/store-1948/on/east-gwillimbury/18187-yonge-street.html">delivery menu here</a>.
Does Swiss Chalet East Gwillimbury offer takeout?
Yes, Swiss Chalet® East Gwillimbury offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet East Gwillimbury's <a href="https://www.swisschalet.com/en/menus/takeout/store-1948/on/east-gwillimbury/18187-yonge-street.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet East Gwillimbury?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet East Gwillimbury offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet East Gwillimbury?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete East Gwillimbury <a href="https://www.swisschalet.com/en/menus/dining-room/store-1948/on/east-gwillimbury/18187-yonge-street.html">dining room menu here</a>.
Is Swiss Chalet at 18187 Yonge Street in East Gwillimbury currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet East Gwillimbury location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® East Gwillimbury Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 18187 Yonge Street in East Gwillimbury is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 18187 Yonge Street, East Gwillimbury offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the opening hours of Swiss Chalet at 18187 Yonge Street, East Gwillimbury?
Swiss Chalet at 18187 Yonge Street is open Monday to Saturday from 11:00 AM to 10:00 PM and Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet East Gwillimbury offer delivery and takeout options?
Yes, Swiss Chalet East Gwillimbury offers delivery and takeout. You can place your order online via their website or mobile app for delivery, curbside pickup, or in-restaurant pickup.
Can I order online ahead of time at Swiss Chalet East Gwillimbury?
Yes, you can order ahead online or via the Swiss Chalet mobile app, with options for curbside pickup, in-restaurant pickup, and delivery.
Does Swiss Chalet at 18187 Yonge Street offer any special deals or promotions?
Yes, Swiss Chalet offers various specials including limited-time promotions and family meal deals. You can check their Specials & Deals page for the latest offers.
Is there a Braille menu available at Swiss Chalet East Gwillimbury?
Yes, every Swiss Chalet location with a dining room, including the East Gwillimbury location, offers a Braille menu.
Is Swiss Chalet at 18187 Yonge Street locally and Canadian owned?
Swiss Chalet has been proudly Canadian since 1954, and the East Gwillimbury location is owned and operated by local Canadian franchisees, supporting the local community.
What nearby restaurants can I visit before or after dining at Swiss Chalet East Gwillimbury?
Nearby restaurants include Kinton Ramen for Japanese cuisine, The Keg Steakhouse + Bar for steak, Boston Pizza for casual dining, and The WORKS Gourmet Burger Bistro for burgers.
Are there nearby fitness or recreational facilities close to Swiss Chalet East Gwillimbury?
Yes, F45 Training Newmarket gym is close by, which is convenient if you want to work out before or after enjoying a meal at Swiss Chalet.
Where can I find pet supplies or home decor near Swiss Chalet East Gwillimbury?
Nearby you can find Pet Valu for pet supplies and Urban Barn Newmarket for home decor, perfect for running errands before or after dining at Swiss Chalet.
What payment methods are accepted at Swiss Chalet East Gwillimbury?
Swiss Chalet accepts payments via debit card, credit card, and mobile NFC payments, making it easy and convenient to pay for your meal.