Multiple customers reported dirty tables and washrooms, indicating a lack of proper cleaning and maintenance.
Service Speed
Many reviews highlighted slow service times, especially during busy hours, with some customers waiting over 20 minutes for their orders.
Order Accuracy
Numerous complaints about incorrect orders and missing items were noted, suggesting issues with order fulfillment.
Food Quality
Several customers received cold or poorly prepared food, leading to dissatisfaction with the overall dining experience.
Customer Service
Feedback indicated a lack of professionalism and rudeness from staff, contributing to a negative customer experience.
DH
Dawson Hoover
2 days ago
2.0
Too busy inside, fries were cold, washroom was a disaster and disgusting.
CM
Charles Maranzana
Jan 4, 2026
4.0
Loved how fast the service is :)
LN
Louis Ng
Dec 9, 2025
2.0
The Olaf was dirty. The ordering machines are consistently out of paper. The burger we ordered were upside down a few times
NF
Niki Fa
Dec 8, 2025
1.0
All seats and tables dirty. Food was late and cold. Really bad service.
GG
Gabriela
Nov 23, 2025
1.0
Visited this McDonald’s today and the washrooms were in terrible condition. The women’s washroom had a toilet full of feces, and the family washroom sink was covered in phlegm. There was toilet paper all over the floor and it was clear no one had checked or cleaned the area for a long time. Really disappointing and unhygienic. This location needs staff to monitor and clean the washrooms regularly.
What are the opening hours for McDonald's at 190 Green Lane East?
McDonald's is open 24 hours every day of the week.
When is the drive-through service available at this McDonald's location?
The drive-through is open 24/7 every day of the week.
Does McDonald's offer delivery services and what are the delivery hours?
Yes, McDonald's offers delivery services 24 hours a day, seven days a week.
Can I order food for pickup at McDonald's?
Yes, McDonald's provides in-store pickup service.
What meals are served at this McDonald's location?
Breakfast, lunch, and dinner are all served at this location.
What payment options are accepted at McDonald's?
McDonald's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is McDonald's family-friendly and suitable for children?
Yes, McDonald's welcomes families and children and offers a children's menu.
What is the dress code at this McDonald's?
The dress code is casual at this McDonald's location.
Are there any nearby restaurants where I can enjoy different cuisines before or after visiting McDonald's?
Yes, nearby you will find restaurants like Sunset Grill (Canadian breakfast and brunch), Osmow's Shawarma (Mediterranean), Bombay Frankies (Indian), Sushi Shop (Sushi and Asian cuisine), and Firehouse Subs (sandwiches).
What nearby amenities can I use if I visit the McDonald's at 190 Green Lane East?
Close to McDonald's are Bell (mobile phone store), The UPS Store (printing and shipping), Dollarama (discount store), Pharmaprix (pharmacy), and M&M Food Market (grocery store) which can be convenient for combined errands.
Is there a nearby coffee shop or cafe I can visit alongside McDonald's?
Yes, Tim Hortons is nearby and offers coffee and cafe services for additional beverage or snack options.