Customer experiences with service were mixed, with some praising friendly staff while others reported poor and rude service.
Food Quality
Food quality received positive feedback for being fresh and tasty, but there were complaints about inconsistency and issues like overcooked items.
Cleanliness
The cleanliness of the restaurant was highlighted positively by many, although some reviews mentioned unsanitary conditions.
Staff Recognition
Several employees, particularly Paige and Riya, were frequently mentioned for their exceptional service, contributing to positive customer experiences.
Order Accuracy
While many customers reported accurate orders, there were notable complaints about incorrect items and long wait times.
BB
bulky box
3 days ago
1.0
The woman I tried calling on the phone was so rude. I couldn't understand her accent so I blamed my phone, apologize and ask if she can repeat it again, she said something else I could not understand and she hang up the phone. I would not trust anyone making my food with this kind of behaviour.
AA
ANGELA
Nov 17, 2025
1.0
My orders are always 35 and over however, this KFC at Osler drive often delivers my orders with an item missing.I think it's something done deliberately.Very unprofessional ! Been a loyal client but signing out for good.
XX
X X X
Nov 6, 2025
1.0
The first time I came here was a couple of years ago (2018 or 2019). I was greeted by a nice happy guy. He was so charismatic and great with his service. I knew that I will never forget him. To this day, he remains the greatest cashier I have ever met.
Flash forward to this year. That guy is gone and now it is a lady. I had a displeasing experience with her. Obviously it's a mundane job, but being rude is too far. Horrible experience. This place has gone downhill. Avoid this place!
HS
Hope Simmons
Oct 29, 2025
5.0
Food was great! Staff was friendly and helpful. Store is well cleaned.
JB
Jose Bordelon
Oct 25, 2025
1.0
The service was poor and slow. Menu selection was difficult, and we had no way to confirm our order on screen.
KFC is located at 119 Osler Drive, Dundas, ON, L9H 6X4, Canada.
What are the opening hours of KFC at 119 Osler Drive?
KFC is open daily from 10:30 AM to 11:00 PM.
What type of restaurant is this KFC branch?
This KFC is a fast food and chicken restaurant offering meal delivery and halal options.
How can I contact the KFC at 119 Osler Drive?
You can contact the KFC by phone at +1 289-919-2542.
Does KFC have an official website?
Yes, you can visit KFC's website at http://kfc.ca.
Are there other dining options near KFC on Osler Drive?
Yes, nearby restaurants include Osmow's Shawarma, Fat Bastard Burrito, freshii, and Old Bagel House offering Mediterranean, Mexican, health food, and bakery options respectively.
Where can I shop for groceries near KFC at 119 Osler Drive?
Nearby grocery and retail stores include M&M Food Market, Bulk Barn, and Coles - University Plaza for your shopping needs.
Are there any health and beauty services close to KFC on Osler Drive?
Yes, Nails For You and Maison Fritz beauty salon and spa are nearby for nail, skin care, and beauty treatments.
Which nearby places could help with travel or shipping needs near KFC?
Expedia Cruises offers travel services and Express Tilt & Load Inc. provides shipping and transportation services close to KFC.
Are there entertainment or leisure spots near KFC on Osler Drive?
University Lanes bowling alley and Moksha Yoga studio are nearby spots if you're looking for entertainment or wellness activities before or after your meal at KFC.