Mixed reviews on customer service; some praised friendly staff while others reported rude and unprofessional behavior.
Product Quality
Ice cream and cakes received positive feedback for taste, but some customers noted issues with portion sizes and missing ingredients.
Cleanliness
Concerns raised about cleanliness and unpleasant odors in the store.
Service Speed
Service speed varied; some customers experienced quick service while others faced long wait times.
Location Experience
The location is busy and parking can be challenging, but many customers appreciate the variety of products offered.
SK
Sativa Kennedy
Oct 9, 2025
1.0
They need to work on customer service
RB
Robyn B
Sep 29, 2025
5.0
Shout out to the staff at this Dairy Queen. I went twice this weekend and it was such a great experience. And they have the best ice cream cakes!!
JK
JAY KAY
Sep 28, 2025
5.0
Busy location. Fresh soft serve. The ice cream cakes are delicious!
AD
Abolfazl Darashti
Sep 27, 2025
1.0
I visited this Dairy Queen on Saturday, September 27 around 12:30 pm with my family. The cashier was aggressive and very impolite. First, she rudely told us it was cash only, then said there was no chocolate ice cream. Her attitude made my wife and daughter feel very uncomfortable. This was a disappointing experience — I won’t be coming back and I don’t recommend this location. I am open for any further conversation with management.
MD
Moon Dog
Aug 7, 2025
5.0
Soft Serve vanilla ice cream 🍦 was delicious with a chocolate dip coating.
Frequently Asked Questions About Dairy Queen (Treat)
What type of food and treats does Dairy Queen (Treat) offer?
Dairy Queen (Treat) specializes in soft-serve ice cream and signature shakes, including Blizzard® treats and ice cream cakes.
What are the regular operating hours for Dairy Queen (Treat)?
Dairy Queen (Treat) is open daily from 11:00 AM to 10:00 PM.
Are there any special holiday hours for Dairy Queen (Treat)?
Yes, Dairy Queen (Treat) closes early at 5:00 PM on December 24th and 31st, and is closed on December 25th, 26th, and January 1st.
Is Dairy Queen (Treat) family-friendly and welcoming to children?
Yes, Dairy Queen (Treat) is family-friendly and welcomes children.
Can I order Dairy Queen (Treat) products online or via mobile app?
Yes, you can use mobile ordering, get rewards, and find exclusive deals by downloading their app or ordering online for pickup.
Where is Dairy Queen (Treat) located?
Dairy Queen (Treat) is located at 626 Sheppard Ave W, Downsview, ON M3H 2S1, Canada.
What are some nearby dining options around Dairy Queen (Treat)?
Nearby dining options include Subway, Pizza Pizza, Wakame Sushi, Bagel Plus Ltd, and Starbucks Canada, offering a variety of fast food, sushi, coffee, and bakery items.
Are there nearby services related to pet care near Dairy Queen (Treat)?
Yes, Pet Valu offers pet store and fishmonger services nearby for pet needs.
What nearby financial services are available in the vicinity of Dairy Queen (Treat)?
Scotiabank provides banking and financial services near Dairy Queen (Treat).
Are there any health or wellness services close to Dairy Queen (Treat)?
Yes, nearby health services include Dental Centre on Sheppard West, Brite Bite Kids Dental and Orthodontics, Dr. Javitz Chiropractic Clinic, Speech Therapy Toronto, and naturopathic options like Pure Life Healing and DrJavitz.