Business Details
About
Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.2
555 reviews
5 stars
295
4 stars
156
3 stars
63
2 stars
14
1 star
27
What are people saying?
AI-generated from recent customer reviews
Service Quality
Feedback on service quality is mixed; while many customers praised the fast and friendly service, others reported rude staff and unprofessional behavior.
Product Quality
Customers generally enjoyed the ice cream and cakes, but there were complaints about inconsistent portion sizes and product freshness.
Cleanliness
Some reviews noted cleanliness issues within the store, impacting the overall customer experience.
Operational Issues
Several customers expressed frustration with the store's hours and early closing times, as well as the lack of a rewards scanner.
Staff Training
There were mentions of unorganized staff and a need for better training, particularly in customer service and handling orders.
- TMTony MoghaddamJan 5, 20264.0Small store, however nice variety. I really like the ice cream cakes from here. Recommended :)
- SDSamantha DomizeOct 28, 20255.0Bike for 1hr to grab the only dairy queen in the area
- GKGenevieve KeatsOct 17, 20255.0Went in to purchase a cake and was in and out less than 5 minutes with a happy birthday message on cake as I requested. Fast, friendly amd knowledgeable staff.
- SISergio IvanSep 13, 20254.0Excellent service, but they kicked me out of the store for having my dog with me. I always check the entrance to see if there are any no-dog signs, which they don't have at their entrance. Please put up signs for better service and to avoid this incident with more people with support dogs.
- YZYusra ZeeshanSep 10, 20251.0Unorganized staff and lines. Very disappointed and unpleasant
Frequently Asked Questions About Dairy Queen (Treat)
What are the operating hours of Dairy Queen (Treat) on weekdays?
Dairy Queen (Treat) is open Monday through Friday from 11:00 AM to 10:00 PM.
Is Dairy Queen (Treat) open on weekends?
Yes, Dairy Queen (Treat) is open on Saturdays and Sundays from 11:00 AM to 10:00 PM.
Are there any special holiday hours for Dairy Queen (Treat)?
On December 24 and December 31, Dairy Queen (Treat) is open from 11:00 AM to 5:00 PM. It is closed on December 25, 26 and January 1.
What type of desserts and treats does Dairy Queen (Treat) specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, frozen novelties, and ice cream cakes.
Does Dairy Queen (Treat) offer family-friendly services?
Yes, Dairy Queen (Treat) is family-friendly and welcomes children, with outdoor seating available for customers.
How can I get exclusive deals from Dairy Queen (Treat)?
You can download the Dairy Queen app to access exclusive deals.
Where is Dairy Queen (Treat) located?
Dairy Queen (Treat) is located at 1420 Sheppard Avenue West, Downsview, ON M3M 2W9, Canada.
Is there another Dairy Queen ice cream shop near this location?
Yes, there is another Dairy Queen ice cream shop nearby, which might be convenient for additional Dairy Queen treats.
What nearby places can I visit before or after getting ice cream at Dairy Queen (Treat)?
You can visit local spots like Mumtaz Grill Restaurant for Middle Eastern cuisine, Ryna's Nail Keele Beauty and Spa for beauty treatments, or Sheppard Public School if you have kids.
Are there convenient transit or service locations near Dairy Queen (Treat)?
Nearby places include North West Service Centre and Shell gas stations for automotive needs, as well as well-known banks like RBC Royal Bank and CIBC for financial services, enhancing convenience for visitors.