Service Issues
Numerous customers reported slow service, incorrect orders, and unprofessional behavior from staff, particularly during late-night shifts.
Food Quality
Many reviews mentioned cold or poorly prepared food, with specific complaints about items being missing or incorrect.
Staff Performance
While some staff members received praise for their friendliness and efficiency, others were criticized for being rude or inattentive.
Cleanliness
Several customers noted unsatisfactory cleanliness in the restaurant, particularly in the bathrooms and dining areas.
Management Concerns
Customers expressed dissatisfaction with management's handling of issues, including poor communication and lack of support for staff.