Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
Many reviews mentioned cold or improperly prepared food, with several customers expressing disappointment in the quality of their meals.
Staff Attitude
While some staff were praised for their friendliness and helpfulness, others were criticized for being rude or dismissive, particularly in handling complaints.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and bathrooms.
Management Issues
There were complaints about management's handling of customer service issues, with some customers feeling bullied or dismissed by managers.
JN
James Neville
2 days ago
1.0
Wrong or incorrect items all too often
MT
Marie-chanelle Thibert
Dec 21, 2025
1.0
Alway the slow drive thru. Order Alway missing something that not fun and the Burger are dry it only at this location that happen.
JT
Jaison Thomas
Dec 13, 2025
1.0
0 stars....... very bad service and long waiting.... testing the patience........ staff not at all welcoming
JB
Jamila B
Dec 11, 2025
5.0
Got a kid’s meal, wrap meal, and a medium fry. Each meal was supposed to be with fries, but one came with yogurt instead. We didn’t even have time to make a fuss before a staff member came over and asked if something was wrong. She got us the right side right away and let us keep the yogurt, too. I was honestly surprised by the proactiveness of the staff. Thanks so much!
AI
Ava Ives
Dec 7, 2025
5.0
I really want to highlight this person in the overnight shift. She’s always there when I come in, and every time I get served by her, it’s amazing. I don’t know her name, but she seems like a supervisor. She’s super friendly, helpful, and really knows how to take care of customers. People like her make the whole experience so much better.