Multiple customers reported that the restaurant is dirty and in need of significant cleaning and renovations.
Food Quality
There are mixed reviews on food quality, with some customers noting improvements while others complained about soggy, greasy, or poorly prepared items.
Service Speed
Service speed is inconsistent, with some customers experiencing long wait times and order inaccuracies, while others praised the quick and friendly service.
Atmosphere
The restaurant's atmosphere is described as outdated and uninviting, with many customers expressing that it looks run down and neglected.
CG
Christine Gravel
Feb 18, 2026
1.0
Had KFC for supper a few weeks ago and the food made my family sick
HD
Harshdeep Duggal
Feb 3, 2026
5.0
Good food and great people.
VK
Vyeth Kiran
Jan 4, 2026
4.0
Ordered chicken and despite bad weather, it was delivered in time well packed.
PP
ProjectLabSeven
Dec 16, 2025
1.0
Have all 2 KFC locations in Clownwall been cutting the KFC pieces in half and count each small portion as a piece? Or is it just Brookdale? For example a popular piece for them to cut in half is the breast and thigh pieces. I can see why more customers go to Popeyes shame on you.
KW
Kevin Wilson
Dec 16, 2025
1.0
The place looks like a dump. I wouldn't trust the food because of it. I'm surprised that the chain hasn't said anything about it to the owner because it looks rotten. Because of this I won't even go in and I used to be a customer. The signage is awful. The paint job is terrible. What more can I say? Yuck