Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Cookstown Subway® Restaurant at 3311 Simcoe Road 89 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a negative customer experience.
Food Quality
Customers reported dissatisfaction with the quality and quantity of food, including skimpy ingredients and poorly prepared sandwiches.
Cleanliness
Several reviews mentioned concerns about hygiene and cleanliness, with some customers noting unsanitary conditions in the store.
Inconsistency
Customers expressed frustration over inconsistent pricing practices and the refusal to honor Subway's advertised specials and coupons.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and noted positive experiences at the location.
SP
Sapan Patel
6 days ago
1.0
What the hell kind of sub is that, everything falling outside of the sub. And the bread looks old as the owner of the store I guess.
NN
neerav
Nov 3, 2025
1.0
The store was not having all toppings in the stock.
It was a bad experience.
NL
Nicole L
Oct 16, 2025
1.0
I’ve been to Subway many times and usually have a great experience, but this was my first time visiting this particular location and it will be my last.
When I go to Subway for lunch, I typically order a 6-inch sub for myself and a small side of rotisserie chicken for my baby son, as it’s easier for him to eat. At every other Subway I’ve visited, I’ve only ever been charged for a side of chicken, not a full sub. However, the sales representative at this location insisted that I had to be charged for a sub in order to get the chicken.
I politely explained that I’ve always paid for just a side because I’m a frequent customer at subway, but the employee continued to argue. The manager (or owner) came out from the back, spoke to the employee in another language, and then repeated the same thing, that this time they would charge me for a side, but next time they would have to charge me for a sub.
This inconsistency and lack of customer service was very disappointing. I won’t be returning to this location again. Subway should ensure all franchises honor the same pricing practices and treat customers fairly, especially loyal ones who frequent the brand regularly.
RB
Richard Beaupre
Sep 7, 2025
2.0
Place is clean and the service was fine. But ; 1) they don’t honour Subway advertised specials of any kind; 2) they scrimp on all the sub contents. For example, most Sub shops put 5 scoops of tuna in, they put only 4. We bought teen subs and found both were thinner than other stores. It also seems they charge slightly more.
GK
Gurwinder Kaur
Aug 31, 2025
1.0
Horrible service .Rude staff
Subway should not have such employees in subways
What is the address of the Subway restaurant in Cookstown?
The Subway restaurant is located at 3311 Simcoe Road 89, J45, Simcoe, Cookstown, ON, L0L 1L0, Canada, inside Tanger Outlets - Cookstown.
What are the opening hours of this Subway location?
The Subway in Cookstown is open Monday to Friday from 10:00 to 20:00, Saturday from 10:00 to 18:00, and Sunday from 11:00 to 18:00.
What types of meals are served at this Subway restaurant?
This Subway serves breakfast, lunch, and dinner daily.
Does Subway Cookstown offer dine-in or takeout options?
Subway Cookstown offers dine-in and takeout options, but does not have a drive-through service.
Can I order delivery or curbside pickup from this Subway location?
Yes, you can order online or via the app for delivery or curbside pickup at Subway Cookstown.
What payment methods are accepted at Subway in Cookstown?
Subway Cookstown accepts American Express, Discover, Mastercard, and Visa credit cards.
Does this Subway restaurant provide catering services?
This Subway location does not offer catering services as per the latest information.
Which notable stores are nearby the Subway location at Tanger Outlets - Cookstown?
Nearby stores include Vans shoe stores, Tommy Hilfiger clothing stores, Bikini Village swimwear stores, and Pandora Jewellery shops located within the Tanger Outlets - Cookstown.
How can shopping at nearby Tanger Outlets complement my visit to Subway in Cookstown?
After enjoying a fresh meal at Subway, you can conveniently shop at nearby outlets like Coach Cookstown, Abercrombie & Fitch, UGG Outlet, and The Children's Place all within Tanger Outlets - Cookstown.
Are there any coffee shops near Subway Cookstown if I want to grab a drink?
Yes, there are several Tim Hortons coffee shops near Subway in Tanger Outlets - Cookstown, perfect for a coffee break before or after your meal.