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McDonald's

3.7
(2816 reviews)

Business Details

3320 Steeles Avenue West, CONCORD, ON
L4K 1A2, Canada
(905) 760-9900
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
3320 Steeles Avenue West, CONCORD, ON
L4K 1A2, Canada

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.7
2,816 reviews
5 stars
1,120
4 stars
680
3 stars
441
2 stars
161
1 star
414
  • EB
    Edwin Bernardo
    5 days ago
    1.0
    Terrible service .This morning went order Bagel egg BLT combo then when I opened it at work It was a english muffin with no tomatoes at all . I even give her a coupon for $6.98 meal deal.
  • SR
    sahar rezaee
    Apr 4, 2026
    4.0
    There were many of homeless.
  • KS
    Kiran Shetty
    Mar 24, 2026
    1.0
    I’ve been visiting this McDonald's location for over 5 years due to its proximity to my workplace, but unfortunately, the customer service experience has been consistently disappointing. There is one particular staff member at the drive-thru (Pauline, if I am not mistaken) who has repeatedly made visits frustrating. She often enters incorrect orders, communicates in a rude or dismissive manner, and does not display basic customer service etiquette such as greeting customers or maintaining a polite tone. On several occasions, she has raised her voice, which is unacceptable in a customer-facing role. One recurring issue is how the card machine is handled at the drive-thru window—it is barely extended, forcing customers (including myself) to awkwardly reach or even step out of the car to complete payment. This creates unnecessary inconvenience and reflects poorly on service standards. More concerning is that her behavior at times comes across as discriminatory based on how she interacts with certain customers. This has not just been my experience—several of my colleagues have encountered similar issues over the years. It’s disappointing that despite repeated negative experiences, there seems to be no improvement or intervention from management. Given that this is the only nearby option for many of us, we feel stuck with a location that does not prioritize customer satisfaction. I hope management takes this feedback seriously and addresses these concerns to improve the overall experience.
  • TV
    Tharsan Velauthapillai
    Mar 22, 2026
    1.0
    Had to wait over 10 mins for the food. Everyone who went through the drive through waited for their food 90% of the cup filled with ice!!!
  • LV
    Lilly Vanessa
    Feb 27, 2026
    1.0
    Why are we putting ketchup packets, ON TOP OF THE FRIES, instead of inside the bag beside the fries? What kind of backwards having employees you got here 😭😭 never in my life have I seen this- and NO I DIDNT EVEN ASK FOR KETCHUP? But you decide to contaminate my fries with a nasty, unsanitary packages (that I didn’t ask for) right on top of food I’m eating?! Imagine going to eat at a resatuarant & they put ketchup packages RIGHT ON TOP of your fries- oh wait, no they wouldn’t do that because 1. That’s extremely unsanitary & 2. That’s just not normal. I’ve been coming to McDonald’s for years & when I tell you I saw that? I bursted out laughing. You’ll definitely get sick from unsanitary practices at this location 😂😂😂

Frequently Asked Questions About McDonald's

What are McDonald's Steeles & location hours?

McDonald's at 3320 Steeles Avenue West in Vaughan is open 24 hours every day of the week.

When is delivery available from this McDonald's?

Delivery is available 24/7 every day of the week from this location.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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