McDonald's

3.3
3931 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
3140 Rutherford Road, Concord, ON
L4K 5R3, Canada

Hours

Reviews

3.3
3,931 reviews
5 stars
1,296
4 stars
867
3 stars
575
2 stars
295
1 star
898

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely long wait times, incorrect orders, and rude staff interactions.

Cleanliness

Many reviews highlighted unsanitary conditions, including dirty tables, overflowing trash, and unkempt restrooms.

Food Quality

Customers frequently received cold or incorrect food items, with some expressing disappointment over the freshness and preparation of their meals.

Staff Training

There were complaints about staff being untrained, leading to mistakes in orders and poor customer service.

Positive Experiences

A few customers noted friendly staff and good food quality during their visits, indicating that experiences can vary.
  • RS
    Reza Salehoun
    1 day ago
    1.0
    Nothing is ever ready. We always have to wait for something. Even something as simple as fries we are asked to pull over and wait. With our last experience they didn't have ice cream - of any type. It's hands down the most unreliable McDonald's, proven time and time again.
  • MS
    Mridula Sharma
    3 days ago
    1.0
    While waiting for our food we looked inside their kitchen and one lady employee (looked old) came from the back took a bunch of fries and ate it right away while the other was packing the order for someone.. no one wears hair net or anything. So unhygienic. They are eating while preparing food.
  • SR
    Sam Rutherford
    5 days ago
    5.0
    The young lady who took our order this morning was very sweet and I always have my order messed up from mcdonalds cause I prefer their old blts however this yound lady got the order right from the start put hashbrowns down for us when they hadn't quite started them yet. And the person who made the but nailed it as well. Very impressed for the first time with a mcdonald's in that area. The rest should be demolished and hazmat brought in. Before rebuilding anywhere near those sites in my opinion.
  • BJ
    B J
    Nov 15, 2025
    1.0
    This McDonald’s is an absolute disaster. I ordered a McDouble NO pickles, add lettuce and tomato, well-done. They gave me a cold burger with extra pickles and no tomato. I even took a bite assuming they did their job. I drive back, explain everything, even tell the cashier, “What if I was allergic?” Her response? A bunch of confused mumbling and a half-hearted “uhh sorry,” like she couldn’t put a full sentence together. Zero apology, zero urgency, zero care. They remake it, I leave, check it again — and somehow it’s still wrong. No tomato, no ketchup, barely warm. Two tries, same failure. This place doesn’t listen, doesn’t care, and clearly isn’t trained to handle even the simplest order. Save yourself the frustration and go to literally any other location. This one is hopeless. 0/5 STARS
  • NK
    Nina Ko
    Nov 14, 2025
    1.0
    I went to this location for a quick breakfast and noticed that no one in that location wears gloves to prepare food. After the pandemic, every where you go, all food handlers wear gloves, and the well known chain like McDonald, not wearing gloves to prepare food, I am shocked. I bought the food and saw this, I could not eat the food and end up threw away.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3140 Rutherford Road, Vaughan?

McDonald's at 3140 Rutherford Road is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 at this McDonald's location.