Customers frequently reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over staff behavior.
Cleanliness
Numerous reviews highlighted unsanitary conditions, including dirty tables, overflowing garbage, and unkempt restrooms.
Food Quality
Several customers noted issues with food preparation, including incorrect orders, cold food, and overall dissatisfaction with the quality.
Staff Attitude
While some reviews praised friendly staff, many others reported rudeness and unprofessional behavior from employees.
PV
Phage V
1 day ago
2.0
Order a two burrito combo. Hashbrows were fine, but both burritos had almost no egg/sausage filling inside. took a while for someone to take my order as well. First booth person taking order for both lanes and cash during a morning rush. Slow service.
VS
Veronica Scuderi
Feb 26, 2026
2.0
Ordered a mobile order for 2 quarter pounder meals. The patty was so dry and tasted terrible. It was the saddest burger I've had in a long time. I'm guessing patty has been warmed up from the morning. Only giving this 2 stars because we got fresh fries so they were hot. Our root beer wasn't even carbonated.
MS
Muhammad Sheikh
Feb 20, 2026
1.0
Extremely long wait times and short staffed. Cashier failed to inform me my coupon is only valid with a minimum $3 purchase and then my app code was used for payment without confirmation of totals and my bill. If I had been informed of my total before transaction was completed it would have avoided all this inconvenience. The staff is always rushing as the wait times are over 20 mins. Extremely disappointed in service.
VP
Vedanshee Patel
Feb 12, 2026
1.0
I have been there so many times but mc donalds location like this is losing its reputation. Both the times the order was wrong i had to wait 10 minutes and on the top of it i ordered veg burger spicy the forgot to put spicy filling and gave me just with the patty like whats wrong with the location? Also none of the cooks wear gloves like i think i should call rev for this and also health and safety inspectors too
SK
Simona Krasnova
Feb 4, 2026
5.0
I want to take a moment to recognize a McDonald’s employee named Lovekaran (I hope I’m pronouncing his name correctly). I honestly haven’t had such a positive experience in a fast-food restaurant in at least five years.
It was very clear that this guy either truly loves his job, loves kids — or both — and was simply having a wonderful day and sharing that energy with everyone around him.
We ordered my 5-year-old son a burger with no pickles. Of course, my son found one pickle and, being a serious little complainer, made a big deal out of it. I jokingly told him to go complain — and he actually did.
Lovekaran listened to my son so attentively and respectfully, like he genuinely mattered. What impressed me most was that he didn’t push another burger or rush the situation. Instead, he calmly told my son that once he finished his meal, he could come back for an ice cream. That small gesture meant a lot — my son felt heard, respected, and happy.
This kind of kindness and patience is rare, especially in fast-food environments. Employees like Lovekaran make a real difference and leave a lasting impression.
He absolutely deserves recognition — and honestly, a raise.
What are the operating hours of McDonald's at 3140 Rutherford Road, Vaughan?
McDonald's at 3140 Rutherford Road is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7 at this McDonald's location.
Can I use the drive-through service at this McDonald's?
Yes, the drive-through is open 24 hours a day, every day.
What meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What payment methods are accepted at McDonald's on Rutherford Road?
Payments can be made with American Express, Cash, Discover, Mastercard, and Visa.
Is there an app available for ordering from McDonald's?
Yes, you can order using the My McD's App available on both Android and iOS platforms.
Does McDonald's at this location have a children's menu?
Yes, this location offers a children's menu.
Are families and children welcome at this McDonald's?
Yes, this McDonald's welcomes families and children.
What nearby dining options are available close to McDonald's at 3140 Rutherford Road?
Nearby dining options include AllStar Wings & Ribs, Nakos Greek Grill, Aga Doner & Kebab, Loukoumania Cafe, and Popeyes Canada, offering a variety of cuisines if you want to explore other tastes around your visit.
Are there any healthcare services near this McDonald's location?
Yes, nearby healthcare services include Spinal Decompression Toronto and Back Clinics of Canada for chiropractic and physical therapy needs, as well as Dr. Lopardo for dental care.
What insurance agencies are close to McDonald's on Rutherford Road?
Several Allstate Insurance agencies are nearby, including those of Eugueni Ganin, Laurence Manduca, Omer Wael Alaklook, Didar Singh, Irfan Varachhia, Frank Zhou, Marcello Salvatore Tagliaferri, Tancis Alejandra Oviedo, and the Vaughan Agency.
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