McDonald's

3.7
2786 reviews
Drive-Thru Curbside McDelivery
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Business Details

3320 Steeles Avenue West, CONCORD, ON
L4K 1A2, Canada
(905) 760-9900
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
3320 Steeles Avenue West, CONCORD, ON
L4K 1A2, Canada

Hours

Reviews

3.7
2,786 reviews
5 stars
1,100
4 stars
677
3 stars
439
2 stars
161
1 star
409

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service experiences, with some praising staff attentiveness while others noted rudeness and lack of care.

Cleanliness

Many reviews highlighted the cleanliness of the restaurant, with several customers appreciating the hygienic conditions.

Order Accuracy

There were multiple complaints about incorrect orders and long wait times, particularly in the drive-thru, leading to frustration among customers.

Food Quality

While some customers enjoyed the food and found it fresh, others expressed disappointment with the quality and presentation of their meals.
  • AR
    Alex Reva
    Jan 4, 2026
    1.0
    We where in Lin edit 2hours I thought it was fast food
  • AM
    alex m
    Dec 20, 2025
    5.0
    I visited this McDonald’s drive-thru 2–3 days ago during a very busy time. There was a long lineup, and it was raining heavily. I asked the order-taker if my food could be well done, and he politely said okay. When I reached the window, he very kindly asked if I could park in spot number 1 and explained it would take about 4–5 minutes because of the lineup and the well-done order. Even though it was raining heavily, he brought my food to my car right on time. I really appreciated his kindness and professionalism. This level of service meant a lot to me. Usually when I come in the afternoon, I find some crew members to be rude, but this employee was the complete opposite. I hope you have more people like him working here. I don’t know his name, but he was wearing a blue uniform with a black head cloth covering, and he is from India. I hope this message reaches him because he truly deserves recognition.
  • NN
    N N
    Dec 20, 2025
    5.0
    Visited this location early in the morning on Saturday and it was very pleasant. Clean restaurant, very attentive and professional staff. They made sure my order is correct and they brought it to my table. Couldn’t ask for a better service.
  • DO
    Derek O'Brien
    Dec 14, 2025
    3.0
    It's McD's. You get what's expected
  • CR
    Claudia-Roxana Roșca
    Dec 12, 2025
    1.0
    My experience here was extremely disappointing. I had to get out of my car and order at the window because the employee on duty “couldn’t understand what I was saying,” even though it was obvious she wasn’t paying attention at all. I clearly showed the menu I wanted and the exact extras I asked for, yet the order was wrong from start to finish: wrong meal, wrong sauces, everything done in a rush and without any care. What bothered me the most was the complete lack of interest. I’m not asking for perfection, but at least a minimum level of attention. The fact that my accent was indirectly blamed, instead of making even the slightest effort to listen, says everything about how customers are treated here. I gave one star only because I can’t give zero. Personally, I do not recommend this McDonald’s at all.
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Frequently Asked Questions About McDonald's

What are McDonald's Steeles & location hours?

McDonald's at 3320 Steeles Avenue West in Vaughan is open 24 hours every day of the week.

When is delivery available from this McDonald's?

Delivery is available 24/7 every day of the week from this location.