McDonald's

3.5
3185 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1600 Highway 7, Concord, ON
L4K 4J8, Canada

Hours

Reviews

3.5
3,185 reviews
5 stars
1,167
4 stars
710
3 stars
514
2 stars
204
1 star
590

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff behavior.

Cleanliness

The dining area and restrooms were often noted as dirty, with many customers expressing disappointment in the lack of cleanliness.

Food Quality

Several reviews mentioned issues with food quality, including cold or stale items and incorrect orders, leading to dissatisfaction.

Customer Experience

Many customers felt that the overall experience was negative due to a combination of service issues, food quality, and unprofessional staff.

Positive Notes

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the convenience of 24/7 service.
  • JD
    Julie D
    Nov 13, 2025
    1.0
    If I could give it a 0 I would. This is the 2nd time I asked for a hot chocolate in the morning and I was given hot milk. I stirred it around thinking it went to the bottom and there was nothing there. Don’t waste your time or money as it was disgusting.
  • KH
    Kenneth Hui
    Nov 12, 2025
    5.0
    I placed a large breakfast order for a client. Ali was very friendly and greeted me with a smile. There weren't enough cookies in the display case to fill my order, Ali explained to me and asked if I could wait for a fresh set of cookies. Before I left the counter, she checked my entire order to ensure I received everything which saved me a trip to the restaurant. I appreciate her dedication to her job and how she made customers feel.
  • EE
    Endrias
    Nov 10, 2025
    2.0
    I've encountered my third McDonald's store in the last 10 days that's refused to provide a sticker for the Monopoly game. Today marks the final day for collecting stickers, and this particular store attempted to convince me that the game had already ended. They then proceeded to provide reasons for not issuing a sticker, which were identical to the excuses given by the other stores in previous days.
  • TD
    Taylor D
    Nov 7, 2025
    1.0
    This location is absolutely trash… the drive thru is extremely slow and disorganized. Waiting over 5mins for a coffee with no one in line is insane. Orders are always wrong, they forget your order and you drive away with half of what you paid for.. management needs to seriously look into their staff especially on the morning shift.
  • NA
    Nicole Ariana
    Oct 21, 2025
    5.0
    I almost stopped buying my regular apple pies and sundae over the app at various locations due to burned pies that are firm like my last order before this one, but today I went in this location to ask the employees when their batch was dropped and when I asked for new pies they made them. Also i thought the ice cream machine bleeds out liquid ice cream before the more solid one to help me one employee demonstrated that the machine dispenses fast and there’s no drip so I realize that it just melts fast but i dealt with three employees and all of them took on the role to understand my needs and ultimately I was wished me a good night. Thanks ❤️

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1600 Highway 7, Concord?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 at this location.