Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Collingwood Subway® Restaurant at 345 1st St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on staff behavior is mixed; some customers praised friendly service while others reported rudeness and lack of professionalism.
Food Quality
Several reviews highlighted issues with food preparation, including poorly made sandwiches, lack of fresh ingredients, and inconsistent portion sizes.
Cleanliness
The restaurant is generally reported as clean, but some customers noted hygiene concerns with staff handling food.
Value for Money
Many customers felt that the prices were high relative to the quality and portion sizes of the food.
Management Issues
There are complaints about poor management practices, including inadequate staffing during busy hours and lack of responsiveness to customer complaints.
LS
Lily S.C.
3 days ago
1.0
On Saturday we tried to do order on line on my sons phone, I input my credit card 4 times error message for the bogo deal. Then I did it on my phone, got the order in. Ordered at 5:22 the picked up at 5:40 pm and brought it home, went to open it around 8-9pm, all veggies, No steak in it. Called the store, No manager on duty, Indian girl on phone said” why are you calling now when you ordered at “5:22?” What is she accusing me of? So I am not allowed to to eat it anytime? It’s been almost 2 days and nobody called me back. Sandwich is sticking up my fridge, I just garbage $15
Worst experiences
Any ways this is American company, go to start going to Mr Sub, Canadian and better experience
Support Canadians
RB
Rebecca Ballen
6 days ago
5.0
The two service workers were kind, efficient and knowledgeable. My favourite Subway because of the service provided.
CH
Carrie Hough
Feb 13, 2026
2.0
We live close by so this is our default spot when we want a quick, half decently healthy fast food dinner. We have tried to overlook many issues, many times but unfortunately it just keeps getting worse.
Tonight we ordered 2 footlongs. Same base sub but on different bread and different toppings. Get home to find they aren’t made right. I picked off and moved toppings around. We never get toasted and the bacon one both wasn’t even heated/cooked, just peeled off the paper and slapped on our subs. I asked for extra spinach on one and found maybe 7 pieces. I don’t expect a gourmet meal, but still expect the basics when 2 subs now cost almost $35…
We have nothing bad to say about the staff as they are always friendly and quick. More just lack of attention/caring unfortunately.
MB
Mark Bonnell
Dec 16, 2025
4.0
Pretty standard subway. Was clean
PW
Pat White
Nov 21, 2025
5.0
I’ve never been in, I order delivery. I’ve never had a bad sub. Full of veggies and fresh bread. Fantastic!
What is the address of the Subway restaurant in Collingwood?
The Subway restaurant is located at 345 1st St, Collingwood, ON L9Y 1B3, Canada.
What are the operating hours of this Subway location?
This Subway is open Monday to Saturday from 8:00 AM to 11:00 PM, and on Sunday from 9:00 AM to 11:00 PM.
Does this Subway offer in-store and curbside pickup?
Yes, this Subway location offers both in-store pickup and curbside pickup services.
Can I order catering from this Subway restaurant?
Yes, this Subway location provides catering services to meet your needs.
What payment methods are accepted at this Subway?
This Subway location accepts American Express, Discover, MasterCard, and Visa.
Are there options for dining in at this Subway?
Yes, this Subway restaurant serves dine-in customers as well as takeout.
Where can I find the menu for this Subway location?
You can view the menu online at https://subway.com/en-ca/restaurant/6600-0/menu.
Are there other Subway restaurants nearby?
Yes, there are several other Subway restaurants near this location in Collingwood, providing various options for sandwich lovers.
What nearby stores are good to visit after eating at Subway?
After enjoying your meal at Subway, you might want to visit Bulk Barn, a popular candy store nearby for sweet treats.
Are there any other nearby businesses to combine errands with a Subway visit?
Yes, close to Subway you can find places like Caring Hands for laundry services and Casualife Outdoor Living Collingwood for furniture shopping, making it convenient to combine errands.
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