Kelseys Original Roadhouse

4.2
1711 reviews

About

RestaurantBar & GrillBarSports BarCanadian RestaurantFamily Style RestaurantChicken Wings RestaurantRestaurant Delivery Service
Looking for a delicious dining experience in Collingwood? Kelseys Original Roadhouse is your go-to destination! We offer a classic roadhouse atmosphere perfect for families, friends, and sports enthusiasts. Enjoy our patio and dive into our mouthwatering menu, featuring signature dishes like our classic Four-Cheese Spinach Dip, juicy double-stacked burgers, and unforgettable chicken wings. With multiple TVs broadcasting the latest sports, you won't miss a minute of the action. Take advantage of our daily happy hour and lunch specials, and 1/2 price wing night every Thursday in Collingwood. Whether you're planning a casual lunch, a lively dinner, or a spot to watch the big game, Kelseys Original Roadhouse in Collingwood has you covered. We pride ourselves on providing a fun, welcoming environment with consistently delicious food. For those days when you can't make it in, enjoy the convenience of our reliable delivery and takeout services. Order your Kelseys favourites online or through our app and bring the roadhouse experience home.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Kelseys Original Roadhouse
371 First Street, Collingwood, ON
L9Y 1B3, Canada

Hours

Reviews

4.2
1,711 reviews
5 stars
1,075
4 stars
312
3 stars
113
2 stars
75
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive service from staff, particularly highlighting servers like Yolanda and Chelsey.

Food Quality

Feedback on food quality was mixed; while some dishes were praised as delicious, others were criticized for being poorly cooked or bland.

Atmosphere

The restaurant's atmosphere was generally well-received, with mentions of a cozy setting and a nice patio.

Staffing Issues

Several reviews pointed out understaffing during busy times, leading to slow service and long wait times for food.

Cleanliness Concerns

There were multiple complaints regarding cleanliness, particularly about the state of the bathrooms and some serving utensils.
  • MS
    margie stafford
    1 day ago
    5.0
    We celebrated a milestone birthday with extended family at the Collingwood location. We were a large group and our server Aidan was fantastic. Helpful, kind and patient. We will definitely be back.
  • PP
    P O (Pieter)
    2 days ago
    3.0
    Came after a hockey game for a quick family dinner, took twenty minutes just to get drinks out, and food came out very slowly and staggered. We had two orders of calamari, one of which contained chicken, and the other of which was mostly just peppers. Our waitress was very lovely and sweet and was great about resolving things, as was the manager, and we were very pleased with the direct service. Disappointing overall, I feel bad for the clearly understaffed Saturday night shift.
  • FR
    Fred Richmond
    Nov 15, 2025
    1.0
    We couldn’t even get someone to talk to us at the reception area to find out the wait time for a table . I do great in a restaurant unless I am completely ignored after being glanced at a few times . We looked around and many of the tables were still filled with dirty dishes . We have been to this restaurant years ago and it was pretty good . I guess things have changed !
  • ER
    Elena Rozenberg
    Nov 10, 2025
    1.0
    We went for lunch with the family. I ordered Beef Tenderloin & Blue Cheese Wedge Salad. They brought me raw meat that I could not eat. The waiter did not show up until way later. There was no way for me to go and search for her as we were sitting on the west side by the windows. When she eventually showed up, she offered me to take the meal out of the bill, as it was too late to wait until a new portion was cooked. I went home hungry and upset. Horrible service.
  • TV
    Tara Versteeg
    Oct 20, 2025
    1.0
    We decided to go to Kelsey's for my birthday. We usually go to the one in Barrie which is really good, however since we are from the Beach we decided to go to Collingwood thinking it would be the same. That couldn't be further from the truth. The restaurant was very understaffed. Our waitress Savanah was great and very kind when she was available which wasn't often as she was running around tying to serve all her other guests as well so this is no slight on her. Every staff member looked run off their feet bombing around the restaurant as fast as they could. We waited over an hour for our food and the food was cooked poorly. Steak overcooked, Chicken Parm burnt, Pasta too runny. I got the wrong side but decided it took so long to get the food why bother complaining. When I asked for drink refills they were given to us in cups that smelled like a dirty dish rag and it literally made us gag. I used the washroom and 3 of the 4 toilets were clogged and not flushing. We will never be back to this location, it took almost 3 hours to have dinner here (including dessert). Shame on the owners for not staffing the place properly on a busy Saturday night. Do yourself a favour go somewhere else.

Frequently Asked Questions About Kelseys Original Roadhouse

Where can I view the Kelseys Collingwood menus?

Planning to visit with friends and family? Check out our Collingwood menus to see all the delicious options we offer: <a href="https://www.kelseys.ca/en/menus/food/store-7018/on/collingwood/371-first-street.html">Food Menu</a>, <a href="https://www.kelseys.ca/en/menus/bar/store-7018/on/collingwood/371-first-street.html">Bar Menu</a>, <a href="https://www.kelseys.ca/en/menus/happy-hour/store-7018/on/collingwood/371-first-street.html">Happy Hour Menu</a>, <a href="https://www.kelseys.ca/en/menus/lunch-brunch/store-7018/on/collingwood/371-first-street.html">Lunch & Brunch Menu</a>, <a href="https://www.kelseys.ca/en/menus/kids/store-7018/on/collingwood/371-first-street.html">Kids Menu</a>, and <a href="https://www.kelseys.ca/en/menus/takeout-delivery-bundles/store-7018/on/collingwood/371-first-street.html">Takeout & Delivery Bundles Menu</a>.

Does my local Kelseys restaurant at 371 First Street in Collingwood offer delivery?

Yes, we offer delivery! During checkout, simply select "Delivery" and enter your address. Maximize your savings with our <a href="https://www.kelseys.ca/en/menus/takeout-delivery-bundles/store-7018/on/collingwood/371-first-street.html">delivery bundles</a> and check out our current deals for even more value! You can order delivery through <a href="https://order.kelseys.ca/" target="_blank">our website</a> or save $5 off your first order when you use our <a href="https://www.kelseys.ca/en/kelseysapp.html">mobile app</a>.