Many customers reported issues with food quality, including cold, greasy, and poorly cooked chicken.
Service Issues
Numerous reviews highlighted poor customer service, including long wait times, unresponsive staff, and rude behavior.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for being inattentive or unprofessional.
Cleanliness
The cleanliness of the location received mixed reviews, with some customers noting it was clean while others pointed out areas needing improvement.
Order Accuracy
Several customers experienced issues with incorrect orders and missing items, leading to dissatisfaction.
SK
Shubh Khera
1 day ago
5.0
Great experience food quality best will visit again
SB
Shruti Buddhadev
3 days ago
5.0
Great experience will visit soon too cobourg
DD
D
Dec 21, 2025
1.0
Worst service I’ve ever seen for fast food. No one taking orders. Forced to use the kiosk which also broke. Three workers doing absolutely nothing. Took forever and the food still came out cold and burnt. I’ll never return
CS
Casen Stevenson
Dec 21, 2025
1.0
For your own sake never come here, wait was like 10+ minutes for cold food and nobody working there was doing anything
SS
Sangrur Ambulance Services
Dec 7, 2025
1.0
“Today I ate the worst chicken ever from this KFC in Cobourg. It’s shocking because KFC is a big name, yet they gave completely half-cooked chicken. In some spots there was no salt at all, and in other spots there was extremely too much salt. I can’t understand how they are even handling this branch. The chicken they served was terrible. I have never eaten such bad chicken from any counter in my life. Even a street-food vendor would make better chicken than this. It’s unbelievable—they gave very poor quality chicken.”