Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.6
802 reviews
5 stars
289
4 stars
211
3 stars
121
2 stars
47
1 star
134
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and dismissive behavior from staff, leading to a negative dining experience.
Food Quality
Several reviews highlighted issues with food preparation, including incorrect orders, cold or stale food, and unsatisfactory hygiene practices.
Cleanliness
The restaurant was frequently described as dirty, with overflowing garbage and unclean washrooms, contributing to a poor overall impression.
Speed of Service
Many customers experienced slow service, particularly in the drive-thru, with long wait times and incorrect orders being common complaints.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted enjoyable food items like ice cream and burgers.
- DPDaniel PearceDec 29, 20251.0Went to dq drive thru today got a number 3 backyard bacon ranch and was met with a moldy bun now wasted money thankyou very much. Good to see they pay attention to the food they are serving
- ASA ScottDec 19, 20251.0I don’t know why everyone who works at this location is so miserable but every interaction we have with this place sucks. The staff is treats customers like they can’t believe they had the audacity to walk into the restaurant. I get being in customer service can be hard, but there’s no reason for every interaction to be dismissive and rude.
- NDNate DomroesNov 27, 20255.0Always nice to go here with my friends because of the food and the staff. Especially Ayaji! I got his name because he is always so kind and very helpful when I ask questions! Hopefully he gets good praise from his boss! And as well as it just being a great atmosphere.
- JJJimmyBNov 4, 20255.0Used the drive thru, but service was great. Everything was tasty and was fairly quick too
- BObailey_ oconnorOct 16, 20251.0Went there for a spicy chicken sandwich and a poutine, wasn’t told until I got to the window that they didn’t have gravy. After driving home and checking my sandwich I realized they made it completely wrong (just plain mayo and pickles for some reason). Drove back and when I told them it was the wrong order the kids behind the grill did nothing but laugh and make jokes. After driving home again with my new sandwich I checked it to find it had 5 stands of lettuce and a mountain of sauce spewing out of it.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Cobourg?
Dairy Queen Grill & Chill in Cobourg is open from 10:30 AM to 10:30 PM Monday through Saturday, and from 11:00 AM to 10:30 PM on Sundays.
Where is Dairy Queen Grill & Chill located in Cobourg?
It is located at 950 Division Street, Cobourg, ON, K9A 5J5, Canada.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and DQ cakes.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, they have a drive-thru and outdoor seating available for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly, welcomes children, and provides high chairs and booster seats.
Can I order food online or get exclusive deals at Dairy Queen Grill & Chill?
Yes, you can order online via their website and download the Dairy Queen app for exclusive deals.
Does Dairy Queen Grill & Chill have restroom facilities and wheelchair accessibility?
Yes, the location offers restroom facilities and is wheelchair accessible.
What nearby restaurants can I visit before or after my meal at Dairy Queen Grill & Chill?
Nearby dining options include Tim Hortons for coffee and snacks, Castle John's bar and pub, Joey's Only Seafood Restaurant, Wok & Roll for Asian cuisine, Bento Sushi, and JJ's Steak & Burgers.
Are there any nearby places for health and wellness near Dairy Queen Grill & Chill?
Yes, nearby health and wellness locations include DrMorgan J Hubbel (chiropractor and hospital), ProActive Health Cobourg, Kawartha Vision Care Optometrist, LightHouse Dental, and HearingLife for supplements and health services.
What nearby services and shopping options are available around Dairy Queen Grill & Chill?
Nearby services include Ted Harp - Desjardins Insurance, Watton Employment Services, Resolution Staffing, Fairstone Financial, and nearby shopping like Foodland Cobourg supermarket, Yarn It fabric store, Floortrends carpet store, and Herc's Nutrition.