Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.6
800 reviews
5 stars
288
4 stars
211
3 stars
122
2 stars
47
1 star
132
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, particularly at the drive-thru, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders and poor communication, resulting in customer dissatisfaction.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, improperly cooked items, and melted ice cream.
Cleanliness
Several customers noted that the restaurant was dirty, with overflowing garbage and unclean tables, impacting their overall experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
- JJJimmyBNov 4, 20255.0Used the drive thru, but service was great. Everything was tasty and was fairly quick too
- BObailey_ oconnorOct 16, 20251.0Went there for a spicy chicken sandwich and a poutine, wasn’t told until I got to the window that they didn’t have gravy. After driving home and checking my sandwich I realized they made it completely wrong (just plain mayo and pickles for some reason). Drove back and when I told them it was the wrong order the kids behind the grill did nothing but laugh and make jokes. After driving home again with my new sandwich I checked it to find it had 5 stands of lettuce and a mountain of sauce spewing out of it.
- RHRoy HopkinsSep 29, 20252.0Server was nice enough. Fries were cool, chicken fingers were cool. Burger was decent. About to get ice cream and im sure that can't be screwed up. Very quiet day. Ate inside and 3 people came in and ordered ice cream only. Maybe why food wasn't super fresh.
- JSJames SmithSep 25, 20251.0Ive never had an issue at this location before today. But MY god was that lady in the drive through a completely awful person. Not coming back again
- MCMaggie CSep 15, 20252.0Food was made exactly how I asked, drive thru was very very slow
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Cobourg?
Dairy Queen Grill & Chill in Cobourg is open from 10:30 AM to 10:30 PM Monday through Saturday, and from 11:00 AM to 10:30 PM on Sundays.
Where is Dairy Queen Grill & Chill located in Cobourg?
It is located at 950 Division Street, Cobourg, ON, K9A 5J5, Canada.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and DQ cakes.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, they have a drive-thru and outdoor seating available for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly, welcomes children, and provides high chairs and booster seats.
Can I order food online or get exclusive deals at Dairy Queen Grill & Chill?
Yes, you can order online via their website and download the Dairy Queen app for exclusive deals.
Does Dairy Queen Grill & Chill have restroom facilities and wheelchair accessibility?
Yes, the location offers restroom facilities and is wheelchair accessible.
What nearby restaurants can I visit before or after my meal at Dairy Queen Grill & Chill?
Nearby dining options include Tim Hortons for coffee and snacks, Castle John's bar and pub, Joey's Only Seafood Restaurant, Wok & Roll for Asian cuisine, Bento Sushi, and JJ's Steak & Burgers.
Are there any nearby places for health and wellness near Dairy Queen Grill & Chill?
Yes, nearby health and wellness locations include DrMorgan J Hubbel (chiropractor and hospital), ProActive Health Cobourg, Kawartha Vision Care Optometrist, LightHouse Dental, and HearingLife for supplements and health services.
What nearby services and shopping options are available around Dairy Queen Grill & Chill?
Nearby services include Ted Harp - Desjardins Insurance, Watton Employment Services, Resolution Staffing, Fairstone Financial, and nearby shopping like Foodland Cobourg supermarket, Yarn It fabric store, Floortrends carpet store, and Herc's Nutrition.