Customers frequently reported slow service, incorrect orders, and unresponsive staff, particularly during late hours.
Food Quality
Many reviews highlighted poor food quality, including cold items, incorrect orders, and unsanitary conditions.
Staff Attitude
While some customers praised friendly staff, others noted rudeness and a lack of professionalism, especially during busy times.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Order Accuracy
A significant number of customers experienced issues with missing items or incorrect orders, leading to frustration.
HD
Hugh Duncan
Nov 8, 2025
1.0
Terrible night time service. The staff only take two orders at a time and leave everyone else lined up at the window to make their times look better.
ML
Maria Lavallé
Nov 4, 2025
1.0
Completely awful. Terrible staff and very unsanitary. If you can make the trip to Sudbury, spare yourself the food poisoning.
AQ
alex quenneville
Nov 2, 2025
1.0
Place has gone pretty downhill in the last few years, the breakfast crew in on early mornings is always on point and polite, no rushed orders meaning nothing is missed or mistaken.. otherwise .. not the best unfortunately to say..
RT
Rebecca Triumph
Oct 28, 2025
1.0
After 10pm don't bother walking in, They will ignore you until you ask if anyone works there. Apperently cellphones are allowed on the floor too. Unreal to be completely ignored and then treated as an annoyance rather than a customer, very unwelcoming.
BM
Backyard Mechanic
Oct 15, 2025
3.0
Cannot order at inner window in drive thru. Watched three other cars orders get taken while i got asked to wait a minute and no one on speaker.
What are McDonald's Chelmsford location's daily operating hours for dine-in and in-store pickup?
McDonald's Chelmsford is open 24 hours daily for dine-in and in-store pickup services.
Does McDonald's Chelmsford offer drive-through service and what are its hours?
Yes, the drive-through is open 24 hours a day, every day of the week.
Is delivery available at McDonald's Chelmsford?
Delivery is not offered at this location.
What meals are served at McDonald's Chelmsford?
They serve breakfast, lunch, and dinner.
What payment options are accepted at McDonald's Chelmsford?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does McDonald's Chelmsford have a children's menu and is it family friendly?
Yes, it has a children's menu and welcomes families and children.
What is the dress code at McDonald's Chelmsford?
The dress code is casual.
Are there nearby pizza restaurants close to McDonald's Chelmsford where I can dine after my meal?
Yes, nearby pizza places include Toppers Pizza, Topper’s Pizza — Chelmsford, Pizza Hut, and Pizza Pazzaz for additional dining options.
If I need to stop for groceries or shopping near McDonald's Chelmsford, where can I go?
Canadian Tire, Mark’s clothing store, Susan K. Kids Furniture Store, Chelmsford Pro Edge, and convenience stores like Mac’s and Circle K are located nearby.
What nearby services are available around McDonald's Chelmsford for automotive or personal care needs?
Nearby services include Maslack Chelmsford for automotive parts, and Entre Amis Hair and Esthetics as well as Envious Lashes By Christa for beauty and spa treatments.