Subway

3.8
236 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Chatham Subway® Restaurant at 447 St. Clair Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
447 St. Clair Street, Chatham, ON
N7L 3K6, Canada

Hours

Reviews

3.8
236 reviews
5 stars
110
4 stars
55
3 stars
22
2 stars
13
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees received praise for friendliness and efficiency, while others were criticized for rudeness and lack of training.

Food Quality

Many customers reported issues with food quality, including stale bread, incorrect orders, and unsatisfactory portion sizes.

Cleanliness

Several reviews mentioned cleanliness issues in the store, including dirty conditions and unwashed hands by staff.

Staffing Issues

Customers noted that the store often seemed understaffed, leading to long wait times and poor service.

Positive Experiences

Despite the negative feedback, some customers had positive experiences, highlighting specific employees who provided excellent service.
  • LD
    Luker Dog#1
    2 days ago
    5.0
    It delicious
  • CC
    Charles
    3 days ago
    5.0
    Shrilaksmi is a friendly and courteous Sub Artist. The interior looks newly renovated. Bright modern and fresh environment!!!
  • JA
    Jess A
    Oct 4, 2025
    5.0
    Stopped in after work. The worker was very friendly. The sub was delicious
  • JH
    Joanne H.
    Sep 17, 2025
    1.0
    Have been going to the same subway weekly for years. Was so nice to have the customer service and smiles . We used to look forward to coming to this subway. I can’t say the same anymore.The last month everything has gone down hill from service behind the counter to portion sizes is TERRIBLE. Will be looking for a new subway.
  • RL
    Rebecca Lambier
    Aug 26, 2025
    1.0
    Will NOT be returning to this location. This subway used to be our favorite in town ... Owen was amazing, so sad he's no longer there! However, since the new owners took over it's awful. Staff don't listen, don't care and do a poor job. Hardly any toppings put on sub (despite asking for more), super rushed, and no care taken on making the food. Out of many items. Horrible customer service!! It's sad to see this store go downhill so quickly. Definitely miss the old owners and staff. :(

Frequently Asked Questions About Subway

What are the operating hours of Subway at 447 St. Clair Street in Chatham?

Subway is open Monday to Friday from 8:00 AM to 11:00 PM, and on Saturday and Sunday from 9:00 AM to 11:00 PM.

Does this Subway location offer pickup and delivery services?

Yes, Subway offers both in-store pickup and curbside pickup options.