Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Chatham Subway® Restaurant at 380 Queen St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with service quality are mixed, with some praising friendly and attentive staff, while others report rude and unhelpful interactions.
Food Quality
The food quality is generally well-received, with many customers enjoying the freshness and taste of the subs, though there are complaints about incorrect orders and burnt bread.
Cleanliness
The location is often noted for being clean and organized, contributing positively to the overall dining experience.
Operational Issues
There are frequent complaints about the store's hours, with reports of early closures and issues with order accuracy, particularly for online orders.
Staff Training
Concerns were raised about the training of new employees, with some customers feeling that staff lacked knowledge and efficiency in handling orders.
CH
Cody Howard
Nov 3, 2025
5.0
Great service from Vanessa and her manager, the sandwich quality at this location is good. My preferred location over the others in town
SM
Steve McColl
Aug 16, 2025
5.0
Girl with the southern accent always makes this location an enjoyable experience. Dayna is also awesome and always makes a solid sandwich!
NN
Naroop Noor
Jul 15, 2025
1.0
The store closed before 1 a.m.! Even though it’s advertised as being open until 1 a.m., I arrived at the location at 12:09 a.m. and saw staff cleaning inside. I was informed that the store was already closed.
WF
WILLIAM FRENCH
Jul 1, 2025
5.0
the people who made this sub it was delicious thank's again subway for amazing work on this sub was a great sub for dinner.
MA
Mary Joy Abanis
Sep 30, 2024
1.0
Place was good it’s clean ,food was ok. Im just disappointed with the lady who took our order she don’t know how to treat new comers customers ..
As a new customer who don’t know the menu atleast guide us or help us though
She didn’t even greet us ..
Ill never comeback definitely in this place anymore.
Greetings 👎
Customer Service 👎
Food & Place 👍
Subway is located at 380 Queen St, Unit 6, Chatham, ON, N7M 2H6, Canada.
What are the operating hours for Subway at 380 Queen St?
The Subway restaurant is open Monday to Friday from 6:00 AM to 1:00 AM, Saturday from 8:00 AM to 1:00 AM, and Sunday from 9:00 AM to 1:00 AM.
What types of meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
What payment options does Subway at 380 Queen St accept?
Subway accepts American Express, MasterCard, and Visa credit cards.
Does Subway offer catering services at this location?
Yes, Subway provides catering services to meet your group needs.
Can I order from Subway online or use app ordering?
Yes, you can order quickly and easily using the Subway app or online through their menu page.
What pickup and delivery options are available at Subway on Queen St?
Subway offers convenient curbside pickup and delivery options.
Is dining in possible at the Subway restaurant at 380 Queen St?
Yes, the restaurant serves dine-in customers as well as takeout.
What nearby restaurants can I visit along with Subway at 380 Queen St?
You can also find Burrito Guyz, a nearby Tex-Mex Mexican restaurant, and Countryside Chinese Restaurant close to Subway, providing a variety of dining options in the area.
Are there nearby financial services when visiting Subway at 380 Queen St?
Yes, Money Mart and Western Union are nearby financial services that you can access conveniently while visiting Subway.