Subway

4.0
248 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Chatham Subway® Restaurant at 380 Queen St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
380 Queen St, Chatham, ON
N7M 2H6, Canada

Hours

Reviews

4.0
248 reviews
5 stars
124
4 stars
62
3 stars
22
2 stars
12
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and attentive staff, while others report rude and unhelpful interactions.

Food Quality

The food quality is generally well-received, with many customers enjoying the freshness and taste of the subs, though there are complaints about incorrect orders and burnt bread.

Cleanliness

The location is often noted for being clean and organized, contributing positively to the overall dining experience.

Operational Issues

There are frequent complaints about the store's hours, with reports of early closures and issues with order accuracy, particularly for online orders.

Staff Training

Concerns were raised about the training of new employees, with some customers feeling that staff lacked knowledge and efficiency in handling orders.
  • CH
    Cody Howard
    Nov 3, 2025
    5.0
    Great service from Vanessa and her manager, the sandwich quality at this location is good. My preferred location over the others in town
  • SM
    Steve McColl
    Aug 16, 2025
    5.0
    Girl with the southern accent always makes this location an enjoyable experience. Dayna is also awesome and always makes a solid sandwich!
  • NN
    Naroop Noor
    Jul 15, 2025
    1.0
    The store closed before 1 a.m.! Even though it’s advertised as being open until 1 a.m., I arrived at the location at 12:09 a.m. and saw staff cleaning inside. I was informed that the store was already closed.
  • WF
    WILLIAM FRENCH
    Jul 1, 2025
    5.0
    the people who made this sub it was delicious thank's again subway for amazing work on this sub was a great sub for dinner.
  • MA
    Mary Joy Abanis
    Sep 30, 2024
    1.0
    Place was good it’s clean ,food was ok. Im just disappointed with the lady who took our order she don’t know how to treat new comers customers .. As a new customer who don’t know the menu atleast guide us or help us though She didn’t even greet us .. Ill never comeback definitely in this place anymore. Greetings 👎 Customer Service 👎 Food & Place 👍

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

Subway is located at 380 Queen St, Unit 6, Chatham, ON, N7M 2H6, Canada.

What are the operating hours for Subway at 380 Queen St?

The Subway restaurant is open Monday to Friday from 6:00 AM to 1:00 AM, Saturday from 8:00 AM to 1:00 AM, and Sunday from 9:00 AM to 1:00 AM.