Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
1,355 reviews
5 stars
548
4 stars
375
3 stars
226
2 stars
85
1 star
121
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly during late-night hours and drive-thru.
Cleanliness
Mixed reviews on cleanliness; some praised the cleanliness of the restaurant while others reported unsanitary conditions.
Food Quality
Inconsistent food quality noted, with some customers enjoying fresh items while others received cold or poorly prepared food.
Customer Service
Customer service experiences varied widely, with some staff being friendly and helpful, while others were reported as rude or unprofessional.
Order Accuracy
Numerous complaints about incorrect orders and issues with order fulfillment, leading to customer dissatisfaction.
- SLShane Letourneau2 days ago1.0Bought a small coffee....had a piexs of plastic in it...likely from the plastic that covers the cups
- GFGary Fuoco (fugaf.com)5 days ago2.0Made an app order, showed up and they didn’t have the muffins listed and ordered.. it’s not a big deal it’s just how they handle it, a simple apology goes a long way..
- ACAlyssa CynthiaNov 2, 20253.0it's McDonald's.
- RNRandy NOct 10, 20252.0I was in the dining area in the spring and smelled sewage and still smell sewage in October. For the service it took 11 minutes for 4 regular ice creams. I didn’t eat all of my ice cream as the taste was off others in my group agreed. The place was also dusty on the donut display.
- RRRitik RattanOct 8, 20252.0Super sloww staff especially the night staff
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's at 710 Richmond Street in Chatham?
McDonald's in Chatham is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-through service and what are its hours?
Yes, the drive-through is open 24/7 every day.
Is delivery available from McDonald's at this location and when?
Delivery service is available 24 hours a day, every day of the week.
Can I pick up my order in store at this McDonald's?
Yes, in-store pickup is available along with delivery services.
What types of meals does this McDonald's serve?
This location serves breakfast, lunch, and dinner.
What payment options are accepted at McDonald's in Chatham?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is McDonald's at 710 Richmond Street family-friendly and does it have a children's menu?
Yes, this McDonald's welcomes families and has a children's menu available.
Which nearby places can customers visit before or after dining at McDonald's?
Customers can visit The Drey Bar & Cafe for coffee or the Flying Squirrel Trampoline Park for recreation nearby.
Are there any nearby automotive services close to McDonald's?
Yes, there are several nearby automotive services including JRobs Rides, Waycon International Trucks of Chatham, and Chatham Nissan.
How can nearby businesses like Len's Mill Stores enhance my visit to McDonald's?
Len's Mill Stores offers arts and crafts shopping nearby, making it convenient to combine shopping with dining at McDonald's.