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McDonald's

3.8
(1370 reviews)

Business Details

710 Richmond Street, CHATHAM, ON
N7M 5J5, Canada
(519) 358-1553
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
710 Richmond Street, CHATHAM, ON
N7M 5J5, Canada

Hours

Reviews

3.8
1,370 reviews
5 stars
553
4 stars
378
3 stars
229
2 stars
86
1 star
124

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and incorrect orders, leading to dissatisfaction.

Food Quality

Several reviews mentioned issues with food quality, including cold items, hair in food, and poorly cooked items.

Cleanliness

Customers expressed concerns about cleanliness, with reports of unsanitary conditions in the dining area and bathrooms.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their food, indicating that experiences can vary.
  • CC
    Cigrit
    Feb 11, 2026
    2.0
    Placed an online order for drive thru. Got to the window and guy starts saying a couple items in the bag that don't match what I had ordered, before I could even say I don't think it was what I ordered he just fired the bag to me, I immediately check it in the parking lot and find it was one of the other two cars orders that they gave me in error. No problem. I take it back in, they seemed irritated that I brought an order back that wasn't mine, perhaps at eachother, hard to know. I restate what I had ordered, they fired everything in the bag super quick and gave it back to me. I did a good look in my car, taking everything out of the bag and rechecking the receipt, all looked okay. I get home and what should have been a double big Mac turned out to only be a single. So not only do they make a mistake by giving the wrong order initially, but give very little regard to ensure my proper order is in the bag. Paying the extra money for a double and not getting it after the experience I had, given I was super understanding and felt maybe they were just stressed, was quite irritating. They didnt seem to give much of a care, and I'm pretty cheesed given it was nearly a 40$ order.
  • TV
    Todd G (Vertigo67)
    Jan 25, 2026
    4.0
    Fast good, fairly quick service.
  • ET
    Emily Thomas
    Jan 24, 2026
    1.0
    Just found hair in 2 of our food items. Poutine and French fry
  • FB
    Ferdinand Bellavance
    Jan 16, 2026
    5.0
    A nice place, the seating area is limited
  • EO
    Elsie uvie F. Oluku
    Jan 8, 2026
    3.0
    The food is getting pretty fast to the point that you can addly taste any flavor!🧐😕

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 710 Richmond Street in Chatham?

McDonald's in Chatham is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, the drive-through is open 24/7 every day.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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