Brand Certified
McDonald's
3.7(1668 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
411 St. Clair St., Chatham, ON
N7L 3K4, Canada
Certified by McDonald's • Mar 01, 2026
(519) 351-1448
Certified by McDonald's • Mar 01, 2026
https://www.mcdonalds.com/ca
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
1,668 reviews
5 stars
606
4 stars
459
3 stars
303
2 stars
109
1 star
191
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unprofessional behavior from staff, particularly in the drive-thru and at the counter.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food.
Cleanliness
Multiple customers noted that the restaurant was dirty, with unclean tables and overflowing garbage.
Food Quality
Several reviews indicated issues with food quality, including cold items and poorly prepared meals.
Wait Times
Customers frequently complained about long wait times for their orders, both in the drive-thru and inside the restaurant.
- JVJohn Vanderheide2 days ago5.0Always good food, sevice and atmosphere.
- LBLiza BansalFeb 1, 20261.0What is wrong with the drive thru staff. Asked for a regular mcflurry and after a rude customer service. Ordered a regular oreo flurry that is received with only having a mini flurry quantity. Should have some respect about people’s money.
- NBNicholas BurkeJan 29, 20261.0Food was great, it was very busy so it took a while. I dined in because it was convenient at the time. This place was so dirty, almost every table needed to be wiped down. Garbage on the floors, the bathroom wasn't much better. I did manage to find a "clean" table to eat at. This location also doesn't do refills. If you also, the response is rude at best. I went to the counter to ask "could I get a refill please?" As there is no self-serv. The manager responded with "No, we don't do refills here" We'll perhaps with all the money they are saving by not doing refills they can afford to higher enough staff to ensure their restaurant and washrooms are actually clean.
- RWRiley WilsonJan 28, 20264.0great drive thru customer service, Becky was very kind and thoughtful
- KWKyla WellingtonJan 20, 20261.0Waited half an hour for a simple combo. The girls working there were too busy standing in a circle chitchatting to one another. The guy at front was nice enough to give me a free pie. (Food was cold and fries weren’t fresh).
Frequently Asked Questions About McDonald's
What are the opening hours for dine-in at McDonald's Chatham?
McDonald's in Chatham is open 24 hours every day of the week for dine-in.
Does McDonald's Chatham offer delivery service?
Yes, McDonald's Chatham provides delivery service 24/7.
Is there a drive-through available at McDonald's Chatham and what are the hours?
Yes, McDonald's Chatham has a drive-through open 24 hours every day.
Which payment methods are accepted at McDonald's Chatham?
McDonald's Chatham accepts American Express, Cash, Discover, Mastercard, and Visa.
Does McDonald's Chatham serve breakfast, lunch, and dinner?
Yes, McDonald's Chatham serves breakfast, lunch, and dinner meals.
Is there a children's menu available at McDonald's Chatham?
Yes, McDonald's Chatham offers a children's menu to welcome families and children.
What type of attire is appropriate when visiting McDonald's Chatham?
Casual attire is appropriate when visiting McDonald's Chatham.
What nearby places can I visit around McDonald's Chatham?
Nearby you can visit the Chatham-Kent Film Group cinema and the Rexall Drug Stores pharmacy, which may be convenient for entertainment and health needs before or after your meal at McDonald's.
Is there a nearby fast food option besides McDonald's at St. Clair St?
Yes, Dairy Queen is nearby, offering additional fast food and ice cream options if you're visiting the area.
What financial services are available near McDonald's Chatham?
Nearby financial services include Money Mart for installment loans and a CIBC Branch with ATM for banking needs, which might be helpful if you need access to cash before visiting McDonald's.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
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- Legal business name
- Hours of operation
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