Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
638 reviews
5 stars
270
4 stars
167
3 stars
87
2 stars
36
1 star
78
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rude or inattentive service.
Food Quality
Many customers express disappointment in the quality of food, particularly burgers and blizzards, citing issues like poor preparation and inconsistency.
Cleanliness
Several reviews highlight concerns about cleanliness, both in the dining area and food preparation practices.
Pricing
Customers frequently mention rising prices, with some feeling that the cost does not justify the quality of food and service received.
Staffing Issues
There are consistent complaints about being understaffed, leading to long wait times and poor service during busy periods.
- ASAlicia Sheehan2 days ago1.0Waited 30+ minutes for a dine in order
- RSRajdeep Singh3 days ago2.0Well, this is only constructive criticism. Please workers wash your hands before you deal with food, today I went in for a blizzard and observed 2 women working and one was sweeping the other was pulling trash out of trash cans, they both went straight to taking customers and started preparing the blizzards the one who was dealing with trash can took my order and started preparing it and I was shocked, then I told "you don't wash your hands" then she washed her hands without saying anything in retaliation which I commend but if it wasn't me if it was a young kid? Or elderly I know everyone deserves safe food but those are at higher risk of getting any food born illness. I hope the staff does better after this comment.
- EREvan RogersOct 28, 20255.0Can get busy in the summer but the workers are kind and do their best. The ice cream is good but as prices increase, it gets harder to justify.
- RRRobert RaderSep 20, 20255.0Juliann is fast & efficient and always serves with a smile🙂
- CPCookie Crumble ProductionsSep 19, 20255.0There’s a girl in there who loves the 70s! She’s awesome and makes this place awesome
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours for delivery at Dairy Queen Grill & Chill in Chatham?
Delivery is available Monday to Saturday from 10:00 AM to 10:00 PM, and Sunday from 11:00 AM to 10:00 PM.
Can I use the drive-thru at Dairy Queen Grill & Chill, and when is it open?
Yes, the drive-thru is available daily from 10:00 AM to 10:00 PM from Monday through Saturday, and on Sunday from 11:00 AM to 10:00 PM.
What kind of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.
Does Dairy Queen Grill & Chill offer seating options for families and children?
Yes, the location is family-friendly with indoor and outdoor seating, high chairs, and booster seats available.
Are there facilities such as restrooms and WiFi available at Dairy Queen Grill & Chill?
Yes, the restaurant offers restrooms and free WiFi for customers.
Where is Dairy Queen Grill & Chill located in Chatham?
It is located at 407 St Clair St, Chatham, ON, N7L 3K4, Canada.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place a pickup order online via their website at https://www.dairyqueen.com/en-ca/order/pickup/n/11884/.
Are there any nearby fast food options around Dairy Queen Grill & Chill in Chatham?
Yes, McDonald's Canada is nearby, offering another fast food option if you're looking to explore different dining choices in the area.
What places of interest near Dairy Queen Grill & Chill could visitors check out before or after their visit?
Visitors might consider visiting the Chatham-Kent Film Group cinema or checking out local pharmacies like Rexall or health stores such as Bulk Barn nearby.
How can the surrounding businesses near Dairy Queen Grill & Chill assist with convenience during your visit?
Nearby businesses like Canada Post and CIBC Branch with ATM can provide postal and financial services, making it easy to combine errands with your Dairy Queen visit.