Location.com logo
Brand Certified

Arby's

4.1
(794 reviews)
Get DirectionsOrderMenuCallWebsite

Business Details

1070 Richmond St R R, Chatham, ON
N7M 5J5, Canada
(519) 351-6116
https://arbys.ca/nearby_stores
GoogleFacebookInstagramTwitterLinkedInTikTokPinterest

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1070 Richmond St R R, Chatham, ON
N7M 5J5, Canada

Hours

Reviews

4.1
794 reviews
5 stars
373
4 stars
243
3 stars
104
2 stars
30
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed; while many praise friendly and efficient service, some report rude interactions and poor customer service.

Food Quality

Food quality is inconsistent; some customers enjoy the meals while others report cold or poorly prepared items.

Cleanliness

Most reviews highlight the cleanliness of the restaurant, including dining areas and restrooms.

Drive-Thru Efficiency

Drive-thru service is noted for being fast and friendly, although some customers experienced long wait times.

Pricing Concerns

Several customers express dissatisfaction with rising prices and perceived value for money.
  • TG
    Tracy Gibbons
    Feb 24, 2026
    5.0
    Had not been in years. Excellent service and great food. Glad we stopped in
  • SS
    Stephanie S
    Feb 21, 2026
    1.0
    Ordered three meals through the drive-through with no one else in line and was told to pull ahead. Waited almost 15 minutes. When the food was brought out, it was shoved through the window ar us without a word. Both beef sandwiches and the fries were cold. The chicken fingers were hot but had a strange flavor and were inedible. Poor food quality and even worse service. Bad experience all around.
  • KS
    Kate Sansom
    Jan 12, 2026
    5.0
    Fast drive through service
  • LC
    Les Claer
    Jan 9, 2026
    5.0
    There is a lady at the front counter with an amazing personality! She is very positive and us always telling the kitchen how great they're doing. All customers are sweetheart! Made our dining experience so much better. I hope the owners know how lucky they are to have her watching over things.
  • KM
    Kelsey MacLachlan
    Jan 7, 2026
    4.0
    Danielle is the hardest worker! Everyone else was standing around talking while Danielle was bouncing between drive thru and counter. Danielle deserves 10/10!
Read more reviews on Google

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Google
Apple
+100
Others