Arby's

4.1
790 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service

Location

Arby's
1070 Richmond St R R, Chatham, ON
N7M 5J5, Canada

Hours

Reviews

4.1
790 reviews
5 stars
371
4 stars
242
3 stars
104
2 stars
30
1 star
43

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, particularly the mozzarella sticks, curly fries, and roast beef sandwiches, though some noted inconsistencies in portion sizes and freshness.

Service Experience

Many reviews highlighted friendly and efficient service, especially from specific staff members, but there were also reports of rude interactions and slow service at times.

Cleanliness

The restaurant was frequently described as clean, with well-maintained dining areas and restrooms, although some customers reported issues with fruit flies.

Pricing Concerns

Several customers expressed concerns about rising prices and perceived value, indicating that while the food is good, it may not justify the cost.
  • LC
    Les Claer
    3 days ago
    5.0
    There is a lady at the front counter with an amazing personality! She is very positive and us always telling the kitchen how great they're doing. All customers are sweetheart! Made our dining experience so much better. I hope the owners know how lucky they are to have her watching over things.
  • KM
    Kelsey MacLachlan
    5 days ago
    4.0
    Danielle is the hardest worker! Everyone else was standing around talking while Danielle was bouncing between drive thru and counter. Danielle deserves 10/10!
  • CA
    Charlie Anstice
    Dec 23, 2025
    4.0
    Great spot. Hands down the best mozzarella sticks around—hot, crispy, and actually full of cheese. Food quality was spot on, the restaurant was clean, and the staff were friendly. Yeah it’s Arby’s, but this location does it right.
  • EM
    Ed martin
    Nov 10, 2025
    3.0
    Chicken sandwich was just too say the meat was warm bottom bun was cold.
  • PK
    Paige K
    Oct 11, 2025
    5.0
    Went through drive-thru today around 1:20pm, and it's not very often I feel compelled to write a review for fast food but I needed to give a big shout out to Venice! She was so kind and truly made this visit stand out. I had a car full of my little ones and a hungry husband and she was so quick and efficient, while remaining calm and collected. I will be going to this Arby's from now on thanks to her. Proud to see young people working hard and giving such top tier customer service.