Wow! No smile with this service! Terrible customer service, pop machines spraying out pop, no lids.
Ordered a banana split so thank God that was decent. Sure won't be enjoying a meal at this establishment!
TC
Tracey Courneyea
Apr 17, 2026
1.0
Service is super slow
MT
marcie tuach
Mar 28, 2026
2.0
Overheard a young drive thru girl speaking about us through speaker blizzards were good as usual but on the pricey side to bring the whole family when you can load up the freezer instead good treat though
CS
Chris Schweitzer
Mar 24, 2026
2.0
Not customer service that was for sure
EB
Erin Bechard
Feb 25, 2026
1.0
Full of incompetent staff that have zero customer service skills. Have 3 people behind the counter yet nobody communicating with any customers let alone eachother. Why have an order pick up window if no one even approaches you while you’re standing there? Ordered items on the app to then be told they don’t have the item and no refunds can be made if you purchased on the app. Customer service training needed BADLY.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours for delivery at Dairy Queen Grill & Chill in Chatham?
Delivery is available Monday to Saturday from 10:00 AM to 10:00 PM, and Sunday from 11:00 AM to 10:00 PM.
Can I use the drive-thru at Dairy Queen Grill & Chill, and when is it open?
Yes, the drive-thru is available daily from 10:00 AM to 10:00 PM from Monday through Saturday, and on Sunday from 11:00 AM to 10:00 PM.
What kind of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.
Does Dairy Queen Grill & Chill offer seating options for families and children?
Yes, the location is family-friendly with indoor and outdoor seating, high chairs, and booster seats available.
Are there facilities such as restrooms and WiFi available at Dairy Queen Grill & Chill?
Yes, the restaurant offers restrooms and free WiFi for customers.
Where is Dairy Queen Grill & Chill located in Chatham?
It is located at 407 St Clair St, Chatham, ON, N7L 3K4, Canada.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place a pickup order online via their website at https://www.dairyqueen.com/en-ca/order/pickup/n/11884/.
Are there any nearby fast food options around Dairy Queen Grill & Chill in Chatham?
Yes, McDonald's Canada is nearby, offering another fast food option if you're looking to explore different dining choices in the area.
What places of interest near Dairy Queen Grill & Chill could visitors check out before or after their visit?
Visitors might consider visiting the Chatham-Kent Film Group cinema or checking out local pharmacies like Rexall or health stores such as Bulk Barn nearby.
How can the surrounding businesses near Dairy Queen Grill & Chill assist with convenience during your visit?
Nearby businesses like Canada Post and CIBC Branch with ATM can provide postal and financial services, making it easy to combine errands with your Dairy Queen visit.
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