KFC

3.5
917 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
720 Grand Avenue West, Chatham-Kent, ON
N7L 1C6, Canada

Hours

Reviews

3.5
917 reviews
5 stars
446
4 stars
112
3 stars
66
2 stars
64
1 star
229

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the chicken for being crispy, juicy, and well-cooked, though some reported issues with dryness and incorrect orders.

Service Speed

While many reviews highlighted fast and efficient service, several customers experienced long wait times and order mix-ups.

Customer Service

The friendliness of the staff was often noted positively, but there were complaints about rudeness and lack of attentiveness in some instances.

Cleanliness

Most customers found the restaurant clean and welcoming, although a few mentioned areas needing improvement.

Ordering Process

The use of tablets for ordering was criticized for being inconvenient, especially for those who may struggle with technology.
  • DG
    Dipam Gajjar
    1 day ago
    5.0
    ⭐⭐⭐⭐⭐ Had a really good experience at this KFC. The chicken was crispy and flavorful, fries were fresh, and everything tasted like it was just made. The staff were polite and the service was quick even though it was a bit busy. The restaurant was also clean and well-maintained. Would come back again for sure.
  • DS
    Dharminder Singh
    2 days ago
    5.0
    I had a great experience at this place ! Even though the place was really busy, the staff handled everything with hard work and a positive attitude. You could tell they were doing their best to keep things running smoothly, and I really appreciate their effort. Great service under pressure — keep up the good work!
  • RT
    Robin Thomas
    3 days ago
    1.0
    Ordered my food, tried at the counter wasn’t able too because they only took cash had to use the portable order. When my food was ready they just threw it on the counter and called my name. Staff members were yelling at each other and it was an absolute mess in the restaurant, no where clean to sit and eat. Maybe Management needs to step up for a cleaner and smoother process. They turned people away because they didn’t want to take the few minutes to take orders.
  • CA
    Chuck anson
    5 days ago
    5.0
    Best chicken I have had at a KFC in a long time. Whoever that man was that did the cooking knew what he was doing.
  • NS
    Nikita Sharma
    Nov 8, 2025
    5.0
    Oh my gawd! I went there today morning and the way i was treated there by this sweet little girl Prabh! I absolutely loved it. She just made my bday special. She not only helped me at the kiosk with my order, she also made sure that me and my friends were comfortable and were enjoying our time there. Give this girl a raise and definitely a promotion!!!

Frequently Asked Questions About KFC

What is the address of the KFC in Chatham-Kent?

The KFC is located at 720 Grand Avenue West, Chatham-Kent, ON, N7L 1C6, Canada.

What are the opening hours for this KFC location?

The KFC is open from 10:00 AM to midnight Monday to Wednesday, and from 10:00 AM to 1:00 AM Thursday to Sunday.