McDonald's

3.6
2088 reviews
Drive-Thru Curbside

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
11 Richer Circle, Casselman, ON
K0A 1M0, Canada

Hours

Reviews

3.6
2,088 reviews
5 stars
687
4 stars
570
3 stars
402
2 stars
172
1 star
257

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, sticky floors, and flies present in the restaurant.

Service Speed

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.

Order Accuracy

There were numerous instances of incorrect orders, with customers receiving missing items or wrong food.

Staff Attitude

While some reviews praised friendly staff, others reported rude or inattentive service, indicating inconsistency in customer interactions.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.
  • VB
    Vũ Quốc bảo
    Nov 17, 2025
    5.0
    everything is so good. The staff is so kind and friendly
  • PR
    P R
    Nov 13, 2025
    1.0
    3 times out of 5 my order is missing stuff when going through drivethrue. Still got had tonight with no nuggets I paid for but wasn't in the bag. Sucks when you pay for nothing. Hey did at least put the sauce in the bag so I paid 10$ for 1 sweet and sour dipping sauce. Thanks McDonald.
  • MH
    Mark Hurst
    Nov 9, 2025
    5.0
    Best McDonald’s in Casselman
  • LN
    Lionel Juarez (Nitocris)
    Nov 3, 2025
    3.0
    Massage d entretient. Sols et tables sales
  • SD
    Stephanie Dion-Lemieux
    Oct 30, 2025
    2.0
    Usually the place is good, but unfortunately not for a while now... I'm really starting to get annoyed that every time I go there it's either always something missing from the order or it's all cold and gross... I ordered a bacon McCrispy deluxe not long ago (783, 7:33 pm), and there wasn't even any bacon in the sandwich... I obviously wanted the bacon, but it sucked when I got home and realized my meal was messed up... and on top of that, my friend got nuggets and they tasted like they've been sitting out for way too long, they were cold and hard, completely disgusting, and the last few times I've been there the fries are ALWAYS cold and without enough salt... The employees are very nice, but it really seems like they don't do any food rotations, they don't seem to care what they serve to people, and it seems like they know nothing about basic food health and safety if the food always taste like it's been sitting out for a while almost every time. People in this industry should start putting themselves in other people's shoes and care about what they serve to the public, would any of them be ok with being the ones receiving cold/bad food? I'm not impressed and I just wasted 40$ since most of the food went in the garbage...

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Casselman?

McDonald's in Casselman is open 24 hours a day, seven days a week.

What are the drive-through hours at this McDonald's location?

The drive-through is open 24/7, allowing you to order food any time of day or night.