McDonald's

3.6
2097 reviews
Drive-Thru Curbside

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
11 Richer Circle, Casselman, ON
K0A 1M0, Canada

Hours

Reviews

3.6
2,097 reviews
5 stars
691
4 stars
572
3 stars
404
2 stars
173
1 star
257

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times and orders often being incorrect.

Food Quality

Many reviews highlighted issues with food quality, including cold items, missing components, and overall dissatisfaction with the freshness of the food.

Cleanliness

Numerous customers noted that the restaurant was dirty, with sticky floors, unclean tables, and flies present, contributing to a negative dining experience.

Staff Attitude

While some customers praised the friendliness of the staff, others reported rude service and a lack of attention to customer needs.
  • JV
    JOANNE VALOIS
    3 days ago
    5.0
    Great fresh made to order food.
  • JL
    Jasper Park lodge
    Dec 28, 2025
    2.0
    Services super lents!!!
  • VB
    Vũ Quốc bảo
    Nov 17, 2025
    5.0
    everything is so good. The staff is so kind and friendly
  • PR
    P R
    Nov 13, 2025
    1.0
    3 times out of 5 my order is missing stuff when going through drivethrue. Still got had tonight with no nuggets I paid for but wasn't in the bag. Sucks when you pay for nothing. Hey did at least put the sauce in the bag so I paid 10$ for 1 sweet and sour dipping sauce. Thanks McDonald.
  • SD
    Stephanie Dion-Lemieux
    Oct 30, 2025
    2.0
    Usually the place is good, but unfortunately not for a while now... I'm really starting to get annoyed that every time I go there it's either always something missing from the order or it's all cold and gross... I ordered a bacon McCrispy deluxe not long ago (783, 7:33 pm), and there wasn't even any bacon in the sandwich... I obviously wanted the bacon, but it sucked when I got home and realized my meal was messed up... and on top of that, my friend got nuggets and they tasted like they've been sitting out for way too long, they were cold and hard, completely disgusting, and the last few times I've been there the fries are ALWAYS cold and without enough salt... The employees are very nice, but it really seems like they don't do any food rotations, they don't seem to care what they serve to people, and it seems like they know nothing about basic food health and safety if the food always taste like it's been sitting out for a while almost every time. People in this industry should start putting themselves in other people's shoes and care about what they serve to the public, would any of them be ok with being the ones receiving cold/bad food? I'm not impressed and I just wasted 40$ since most of the food went in the garbage...

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Casselman?

McDonald's in Casselman is open 24 hours a day, seven days a week.

What are the drive-through hours at this McDonald's location?

The drive-through is open 24/7, allowing you to order food any time of day or night.