Multiple reviews highlighted unsanitary conditions, including dirty tables, sticky floors, and flies present in the restaurant.
Service Speed
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
Order Accuracy
There were numerous instances of incorrect orders, with customers receiving missing items or wrong food.
Staff Attitude
While some reviews praised friendly staff, others reported rude or inattentive service, indicating inconsistency in customer interactions.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.
VB
Vũ Quốc bảo
Nov 17, 2025
5.0
everything is so good. The staff is so kind and friendly
PR
P R
Nov 13, 2025
1.0
3 times out of 5 my order is missing stuff when going through drivethrue. Still got had tonight with no nuggets I paid for but wasn't in the bag. Sucks when you pay for nothing. Hey did at least put the sauce in the bag so I paid 10$ for 1 sweet and sour dipping sauce. Thanks McDonald.
MH
Mark Hurst
Nov 9, 2025
5.0
Best McDonald’s in Casselman
LN
Lionel Juarez (Nitocris)
Nov 3, 2025
3.0
Massage d entretient. Sols et tables sales
SD
Stephanie Dion-Lemieux
Oct 30, 2025
2.0
Usually the place is good, but unfortunately not for a while now... I'm really starting to get annoyed that every time I go there it's either always something missing from the order or it's all cold and gross... I ordered a bacon McCrispy deluxe not long ago (783, 7:33 pm), and there wasn't even any bacon in the sandwich... I obviously wanted the bacon, but it sucked when I got home and realized my meal was messed up... and on top of that, my friend got nuggets and they tasted like they've been sitting out for way too long, they were cold and hard, completely disgusting, and the last few times I've been there the fries are ALWAYS cold and without enough salt... The employees are very nice, but it really seems like they don't do any food rotations, they don't seem to care what they serve to people, and it seems like they know nothing about basic food health and safety if the food always taste like it's been sitting out for a while almost every time. People in this industry should start putting themselves in other people's shoes and care about what they serve to the public, would any of them be ok with being the ones receiving cold/bad food? I'm not impressed and I just wasted 40$ since most of the food went in the garbage...
What are the operating hours of McDonald's in Casselman?
McDonald's in Casselman is open 24 hours a day, seven days a week.
What are the drive-through hours at this McDonald's location?
The drive-through is open 24/7, allowing you to order food any time of day or night.
Does this McDonald's offer in-store pickup or delivery services?
This location offers in-store pickup but does not provide delivery services.
What payment options are accepted at McDonald's in Casselman?
They accept American Express, Cash, Discover, MasterCard, and Visa as payment methods.
What meals are served at this McDonald's?
You can enjoy breakfast, lunch, and dinner at this location.
Is there a mobile app available to order from McDonald's?
Yes, you can use the My McD’s App available on both Android and iOS platforms to order conveniently.
Does McDonald's in Casselman have a drive-through and curbside pickup?
Yes, this location features both a drive-through and curbside pickup options for your convenience.
What family-friendly features does this McDonald's offer?
This McDonald's welcomes families and children, offers a children's menu, and serves dine-in options in a casual setting.
What nearby places can I visit before or after dining at McDonald's?
You might want to visit PJC Jean Coutu pharmacy, Metro Casselman grocery store, or Tim Hortons coffee shop, all located nearby for your convenience and additional needs.
Are there nearby medical facilities close to McDonald's in Casselman?
Yes, nearby medical facilities include Imagerie Medicale Casselman, Casselman Medical Center, and Hopital Veterinaire Nation Veterinary Hospital, which may be helpful if you're in the area for health services.
Where can I find banks or financial services near McDonald's?
Nearby financial institutions include National Bank, Scotiabank, Banque Nationale, and Commercial Banking Services, offering convenient options for your banking needs.