Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Carleton Place Subway® Restaurant at 124 Coleman St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback indicates a mix of experiences with customer service, with some staff being friendly and efficient, while others were reported as rude and unprofessional.
Food Quality
Many customers praised the freshness and taste of the food, particularly the sandwiches, although there were complaints about incorrect orders and stale bread.
Cleanliness
The restaurant is generally described as clean, but some reviews noted issues with cleanliness, particularly in seating areas.
Speed of Service
Several reviews highlighted the quick service, especially during busy times, although there were instances of slow service reported.
LC
Leah Chamberlain
Jan 21, 2026
1.0
They seem unhappy to serve you every time. Sorry I came in for a sub lol terrible costumer service. The 2 young girls have attitude and the man is always in a bad mood
AS
Animesh Sharma
Nov 29, 2025
1.0
I visited this Subway location recently and was very disappointed with the service provided by an employee named Jacob. He showed no manners while talking to customers and did not greet me properly when I arrived. His attitude felt unprofessional and unfriendly, which made the overall experience unpleasant.
Customer service is an important part of any restaurant, and I hope the management addresses this issue so that future customers receive better treatment.
GG
Greg
Nov 22, 2025
5.0
Dumbar did a great job!!!
JC
Juan Carlos
Oct 20, 2025
1.0
What a bad experience. Staff very rude and not friendly at all. Terrible costumer service, plus we found a plastic strip in one of the Italian BLTs we ordered. When my son and I went to tell the staff about it, they told us that they could change it in a " i don't care tone" obviously my son didn't want to order another. They did not offer a refund or an exchange for another thing. I asked for the manager, they said they were not available. There was another person next to the register and they seemed to be making comments about my family. We are tourists in Canada and this definitely was not the Canadian impression we want to keep. They don't even deserve any star.
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