Swiss Chalet

4.1
1664 reviews
Rotisserie Chicken

About

Restaurant
Swiss Chalet in Cambridge, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
506 Hespeler Rd, Cambridge, ON
N1R 6J7, Canada

Hours

Reviews

4.1
1,664 reviews
5 stars
968
4 stars
319
3 stars
136
2 stars
78
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the staff for being friendly, attentive, and efficient, with specific mentions of servers like Arvin, Ilyssa, and Victoria.

Food Quality

While some reviews highlighted delicious and well-prepared meals, there were multiple complaints about undercooked chicken and inconsistent food quality.

Atmosphere

The restaurant's atmosphere received mixed feedback; some found it noisy, while others appreciated the pleasant environment.

Customer Experience

Several customers expressed gratitude for exceptional service during significant family gatherings, indicating a strong commitment to customer satisfaction.

Value for Money

There were complaints regarding the value for money, particularly concerning food quality and pricing, with some customers feeling disappointed after their meals.
  • DT
    Debra Anne Tonkin
    3 days ago
    1.0
    Oh,we ordered food for delivery an hour ago..No food...Tried to call,they aren't answering the phone.How can u run a business and not have someone answering the phone?
  • JO
    Jennifer Oliver
    Nov 17, 2025
    5.0
    Great experience today, the food was delicious and we had the most amazing service from Victoria! Even with the busy lunchtime rush, she took the best care of us and was so attentive. Her pleasant, festive vibe was perfect and the Christmas sticker on our bill was the perfect touch! Thanks Victoria!!!
  • TY
    Timothy Young
    Nov 14, 2025
    5.0
    Arvin was an excellent server. We visited on Thursday 13 November 2025 around 3:00 p.m. Arvin made sure we received our order promptly and correctly. Everything in the Festival Specials was hot, fresh and delicious. The portions were also perfect. Arvin checked in with us twice well we dined and made sure that our drinks were topped up and that we received additional Chalet sauce. We will visit this location again and ask for his serving area.
  • EF
    Emily Ferenczy
    Nov 14, 2025
    5.0
    Melissa took care of us this afternoon and provided us excellent service. Our food came out exactly as we ordered and quickly despite a full restaurant. What an auspicious experience.
  • PS
    plush spix
    Nov 12, 2025
    5.0
    Melissa was our server and she was great! I believe she said it was only her third shift which was hard to believe because she knew the menu and she was so good with my father who is deaf. She made him comfortable and was so patient.

Frequently Asked Questions About Swiss Chalet

Does my local Swiss Chalet restaurant at 506 Hespeler Rd, Cambridge offer delivery?

Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Cambridge - Hespeler Rd's <a href="https://www.swisschalet.com/en/menus/delivery/store-1780/on/cambridge/506-hespeler-rd.html">delivery menu here</a>.

Does Swiss Chalet Cambridge - Hespeler Rd offer takeout?

Yes, Swiss Chalet® Cambridge - Hespeler Rd offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Cambridge - Hespeler Rd's <a href="https://www.swisschalet.com/en/menus/takeout/store-1780/on/cambridge/506-hespeler-rd.html">takeout menu here</a>.