Swiss Chalet

4.1
1727 reviews
Rotisserie Chicken

About

RestaurantRecipe Unlimited
Swiss Chalet in Cambridge, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
506 Hespeler Rd, Cambridge, ON
N1R 6J7, Canada

Hours

Reviews

4.1
1,727 reviews
5 stars
1,024
4 stars
326
3 stars
135
2 stars
76
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the service, particularly highlighting servers like Melissa, Arvin, and Victoria for their attentiveness and friendliness.

Food Quality

While some reviews praised the food as delicious and well-prepared, others expressed disappointment with the quality, mentioning issues like undercooked chicken and soggy fries.

Atmosphere

The atmosphere received mixed feedback, with some customers enjoying the ambiance while others found it noisy and uncomfortable.

Wait Times

Several customers reported long wait times for food, particularly during busy periods, which negatively impacted their dining experience.
  • LT
    Lisa Toohey
    1 day ago
    5.0
    Melissa was a great server today. We came for lunch and she was on top of what the kitchen had available which helped us streamline the ordering process. Super attentive and aware of where we were in the meal as well. Food was good and came reasonably fast. This Swiss Chalet is a great place to go for lunch!
  • BG
    Bus Guy
    2 days ago
    5.0
    Had an excellent meal ! First class service from our server Iiyssa ! We look forward to coming back again soon!
  • OA
    O.T. ART
    Jan 3, 2026
    5.0
    The chicken noodle soup is divine! And a special shout out to our server Arvin, who was very kind and accommodating. He made our dining experience that much more enjoyable!
  • BC
    Brian Clarke
    Dec 30, 2025
    1.0
    Where there tonight . As per receipt food was put in the kitchen at 540 pm ordered 2 quarter chicken dinners and a chicken a rib and a kids French fry . Food took 1:15 minutes to come to table . Not a fun experience, was never asked if we needed more drinks . Only time waitress made any attempt to talk to us was when it was time to pay presumably looking for a tip . Ordered a spring roll for an app and also ordered main meals at the same time . App plates sat at the table the whole time . Other people around us were leaving and getting there food boxesd because they had movies to get to . Felt sorry the family that was sat down as we were just leaving as they had some young kids . Asked three times when our food was coming out just kept getting excuses that they were doing take take out as well . I didn't think take out at Swiss chalet was new lol .
  • BB
    Bill Belkwell
    Dec 23, 2025
    1.0
    Went to go out to eat dinner with the family. We called ahead and were told it wasn’t busy so we headed over. We got there and was ignored by the hostess when we walked in and we waited patiently. We wait standing there for about 5 mins when two older ladies walked in. They were helped before us after just walking in. We did not stay to eat and more than likely not be back. I was very disappointed

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 506 Hespeler Rd, Cambridge offer a Braille menu?

Yes, every Swiss Chalet location with a dining room has a Braille menu.

Does the Swiss Chalet at 506 Hespeler Rd, Cambridge offer delivery service?

Yes, the restaurant offers delivery. You can place your order online via their website or mobile app, and enjoy $5 off your first order of $40 or more through the app.