Business Details
About
Restaurant
Swiss Chalet in Cambridge, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,664 reviews
5 stars
968
4 stars
319
3 stars
136
2 stars
78
1 star
163
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the staff for being friendly, attentive, and efficient, with specific mentions of servers like Arvin, Ilyssa, and Victoria.
Food Quality
While some reviews highlighted delicious and well-prepared meals, there were multiple complaints about undercooked chicken and inconsistent food quality.
Atmosphere
The restaurant's atmosphere received mixed feedback; some found it noisy, while others appreciated the pleasant environment.
Customer Experience
Several customers expressed gratitude for exceptional service during significant family gatherings, indicating a strong commitment to customer satisfaction.
Value for Money
There were complaints regarding the value for money, particularly concerning food quality and pricing, with some customers feeling disappointed after their meals.
- DTDebra Anne Tonkin3 days ago1.0Oh,we ordered food for delivery an hour ago..No food...Tried to call,they aren't answering the phone.How can u run a business and not have someone answering the phone?
- JOJennifer OliverNov 17, 20255.0Great experience today, the food was delicious and we had the most amazing service from Victoria! Even with the busy lunchtime rush, she took the best care of us and was so attentive. Her pleasant, festive vibe was perfect and the Christmas sticker on our bill was the perfect touch! Thanks Victoria!!!
- TYTimothy YoungNov 14, 20255.0Arvin was an excellent server. We visited on Thursday 13 November 2025 around 3:00 p.m. Arvin made sure we received our order promptly and correctly. Everything in the Festival Specials was hot, fresh and delicious. The portions were also perfect. Arvin checked in with us twice well we dined and made sure that our drinks were topped up and that we received additional Chalet sauce. We will visit this location again and ask for his serving area.
- EFEmily FerenczyNov 14, 20255.0Melissa took care of us this afternoon and provided us excellent service. Our food came out exactly as we ordered and quickly despite a full restaurant. What an auspicious experience.
- PSplush spixNov 12, 20255.0Melissa was our server and she was great! I believe she said it was only her third shift which was hard to believe because she knew the menu and she was so good with my father who is deaf. She made him comfortable and was so patient.
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 506 Hespeler Rd, Cambridge offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Cambridge - Hespeler Rd's <a href="https://www.swisschalet.com/en/menus/delivery/store-1780/on/cambridge/506-hespeler-rd.html">delivery menu here</a>.
Does Swiss Chalet Cambridge - Hespeler Rd offer takeout?
Yes, Swiss Chalet® Cambridge - Hespeler Rd offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Cambridge - Hespeler Rd's <a href="https://www.swisschalet.com/en/menus/takeout/store-1780/on/cambridge/506-hespeler-rd.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Cambridge - Hespeler Rd?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Cambridge - Hespeler Rd offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Cambridge - Hespeler Rd?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Cambridge - Hespeler Rd <a href="https://www.swisschalet.com/en/menus/dining-room/store-1780/on/cambridge/506-hespeler-rd.html">dining room menu here</a>.
Is Swiss Chalet at 506 Hespeler Rd in Cambridge currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Cambridge - Hespeler Rd location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Cambridge - Hespeler Rd Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 506 Hespeler Rd in Cambridge is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 506 Hespeler Rd, Cambridge offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
Does the Swiss Chalet at 506 Hespeler Rd, Cambridge offer delivery service?
Yes, the restaurant offers delivery. You can place your order online via their website or mobile app, and enjoy $5 off your first order of $40 or more through the app.
Can I order takeout from Swiss Chalet Cambridge - Hespeler Rd?
Yes, takeout is available. You can order online, through the mobile app, or by calling the restaurant directly.
Are there options to order ahead online for pickup or delivery?
Yes, order ahead online is available with options for curbside pickup, in-restaurant pickup, and delivery. Group ordering is also supported.
What are the opening hours of Swiss Chalet at 506 Hespeler Rd in Cambridge?
The restaurant is open Monday to Saturday from 11:00 AM to 10:00 PM, and on Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet Cambridge offer any specials or deals?
Yes, they offer a variety of deals including limited-time promotions, always-on offers, and family meal deals. Visit their Specials & Deals page for details.
Is the Swiss Chalet at 506 Hespeler Rd in Cambridge family-friendly?
Yes, this location welcomes families and children, and also offers a children's menu.
What nearby restaurants can I visit before or after dining at Swiss Chalet?
Nearby dining options include Republik Asian Eatery And Bar - Cambridge for Asian cuisine, The Pickle Barrel for varied food choices, Milestones Grill and Bar for casual dining, Freshii for health-conscious meals, Stacked Pancake & Breakfast House for breakfast and burgers, and D Spot Desserts Cambridge for desserts.
Are there convenience or shopping locations near Swiss Chalet Cambridge - Hespeler Rd?
Yes, you can visit Sleep Country Canada for furniture and mattresses, Casa Italia retail store, Love Shop adult retail, Kitchen And Bath Junction home improvement store, and M&M Food Market grocery store nearby.
What fitness and wellness services are available near Swiss Chalet Cambridge?
Fit4Less gym is nearby for fitness activities, and beauty services can be found at Sidis Barbershop and Jenna Bella Beauty Bar.
Does Swiss Chalet Cambridge provide accessible menus for visually impaired customers?
Yes, every Swiss Chalet location with a dining room, including Cambridge - Hespeler Rd, has a Braille menu available.