Swiss Chalet

4.0
1295 reviews
Rotisserie Chicken

About

Restaurant
Swiss Chalet in Cambridge, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
101 Dundas St S, Cambridge, ON
N1R 5N6, Canada

Hours

Reviews

4.0
1,295 reviews
5 stars
731
4 stars
216
3 stars
90
2 stars
82
1 star
176

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the food for being delicious, fresh, and well-prepared, with many highlighting the chicken and other menu items.

Service Excellence

Numerous reviews commended the staff for their friendly, attentive, and efficient service, with specific mentions of several standout servers.

Inconsistent Experiences

Some customers reported negative experiences, including long wait times and issues with food temperature or accuracy, indicating inconsistency in service.

Cleanliness and Atmosphere

The restaurant was frequently noted for being clean and having a pleasant atmosphere, contributing positively to the dining experience.

Management Issues

A few reviews highlighted concerns regarding management behavior and professionalism, suggesting areas for improvement.
  • MH
    Marco Hoy
    3 days ago
    2.0
    Server Megan was amazing and super friendly. But I was disappointed with how slow the kitchen was. It took 40 minutes for are starter to arrive. Then another 20 minutes for the meals. Even though we ordered everything at the same time. Payed 18 dollars for my wife to get a burger. Was expecting something a bit better than the same patty’s they use at the Harvey’s. Honestly pretty disappointing. The only way I would consider returning was if Megan was my server again
  • GP
    Greg Peterson
    5 days ago
    2.0
    My server faith was awesome! She was super friendly and provided awesome service! Food was sub-par, chicken was cold and for what you pay for mashed potatoes the serving size is way too small, you would definitely be better off buying a grocery store chicken at least it would be warm
  • GJ
    Geoff Johnston
    Nov 17, 2025
    1.0
    Always check your takeout before leaving the restaurant! Once a year we foolishly order and forget to check our order before we leave the shop, we cannot recall a time where we received our entire meal on the first try. This latest endeavour it was the chalet sauce, buns, dipping sauces for appetizers and the stuffing. Customer support phone number is not much help either. They offered a minimal credit or for ourselves to do the 20 minute round trip drive to grab the missing items while your food goes cold.
  • AG
    amina g.
    Nov 16, 2025
    5.0
    Wow what an amazing experience!! We had Jennie as our hostess on such a busy Saturday and she gracefully served us despite that!! She recommended the spinach dip which was delicious and the food itself was great! I’d come back just to have that same experience with a hostess again, she was marvellous!! She took great care of us. :)
  • B3
    Bigboy 3500
    Nov 6, 2025
    5.0
    Iv been eating swiss chalet since i was a child because it was delicious but stopped eating swiss chalet in the late 90’s 2000’s because the quality of the chicken how it was cooled has fallen down hill and would once in a blue moon have a meal . Today i stopped in swiss chalet in Cambridge Ontario 101 dundas street and my god the chicken was cooked to perfection juicy and soft the skin slightly crunchy and the fries were cooked spot on . Best swiss chalet chicken meal i have had in 25 years . Swiss chalet Cambridge ontario has brought back that traditional old school taste. Im coming here from now on 👍🏻

Frequently Asked Questions About Swiss Chalet

Does my local Swiss Chalet restaurant at 101 Dundas St S, Cambridge offer delivery?

Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Cambridge - Dundas St S's <a href="https://www.swisschalet.com/en/menus/delivery/store-1916/on/cambridge/101-dundas-st-s.html">delivery menu here</a>.

Does Swiss Chalet Cambridge - Dundas St S offer takeout?

Yes, Swiss Chalet® Cambridge - Dundas St S offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Cambridge - Dundas St S's <a href="https://www.swisschalet.com/en/menus/takeout/store-1916/on/cambridge/101-dundas-st-s.html">takeout menu here</a>.