Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Cambridge Subway® Restaurant at 140 St Andrews St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.
Food Quality
Many customers reported a decline in food quality, including stale bread, skimpy toppings, and overall dissatisfaction with the freshness of ingredients.
Cleanliness
While some reviews praised cleanliness, others noted issues with hygiene, including hair found in food and dirty preparation practices.
Staffing Issues
Several reviews mentioned understaffing, leading to long wait times and inefficient service during busy hours.
Management Changes
Frequent mentions of dissatisfaction with new ownership and staff changes, which have negatively impacted service and food quality.
MV
M VS
2 days ago
1.0
They under prepare food and give you dirty looks when you ask for more. Their garbage and recycling bin is combined so they dont even recycle lmao. Disgraceful workers
DC
Darshan Chauhan
4 days ago
5.0
I went to this location yesterday and I was amazed by the customer service because there was a girl working there alone at night and store was seems to be busy as there was a line but greatly she managed to greet each customer with her smile and she made the sandwich amazing and also want to share that everytime when I go to this store I usually have a bad customer service with other lady but yesterday it was impressive.
SS
Sonia
5 days ago
1.0
Today 7 Jan,2026 around 9:30 pm, I went at Subway St andrews location, I wanted to eat a sandwich with chicken or veggie pattie inside and The girl working over there refused to customize a sandwich for me. I told her that I'm ready to pay extra for the chicken or veggie pattie in the sandwich but she said she can not do it as they do not have any option to pay extra for chicken in their POS system. I think she didn't want to make a sandwich at that time so she made an excuse. It was really a bad experience. And I also asked her that Is your manager here and she said the
manager comes here rarely. Really bad customer service👎🏼
RG
Rach Guthrie
Nov 4, 2025
1.0
Buddy tonight was sitting on his phone while at the front counter near the food. & proceeds to touch everything!!! Yuck!
BM
Brittany MacIntyre
Oct 26, 2025
1.0
I hate when people talk about me I. Front of me in their own language. Rude staff that should be addressed
Subway is located at 140 St Andrews St, Unit B, Cambridge, ON, N1S 1N3, Canada.
What are the operating hours of Subway in Cambridge?
Subway is open Monday to Tuesday from 08:00 to 22:00, Wednesday to Friday from 08:00 to 23:00, and Saturday to Sunday from 09:00 to 22:00.
What meal times does Subway serve?
Subway serves breakfast, lunch, and dinner.
What ordering options are available at Subway?
You can order quickly and easily through the Subway app or online, choose convenient delivery, dine in at the restaurant, or pick up curbside.
Does Subway offer catering services?
Yes, Subway offers catering services to help with your needs.
What payment methods are accepted at Subway?
Subway accepts American Express, MasterCard, and Visa.
Does Subway have a drive-through service?
No, Subway does not have a drive-through service, but it does serve dine-in customers.
Can I visit other Subway locations near this Cambridge store?
Yes, there are several nearby Subway restaurants in the area where you can also enjoy sandwiches and fast food.
Are there any coffee shops or bakeries near Subway at 140 St Andrews St?
Yes, Country Style coffee shops and Inclusive Baked Goods bakeries are nearby, perfect for grabbing coffee or baked treats before or after your meal.
What other services are available near Subway at 140 St Andrews St?
Nearby you'll find notary public services at Will Signers, RBC Royal Bank ATMs for your banking needs, and Shell gas stations for fueling and convenience shopping.