Subway

3.7
218 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Cambridge Subway® Restaurant at 140 St Andrews St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
140 St Andrews St, Cambridge, ON
N1S 1N3, Canada

Hours

Reviews

3.7
218 reviews
5 stars
94
4 stars
49
3 stars
22
2 stars
11
1 star
42

What are people saying?

AI-generated from recent customer reviews

Staff Rudeness

Multiple reviews highlighted instances of rude and unprofessional behavior from staff, leading to negative customer experiences.

Service Speed

Customers frequently complained about slow service, with long wait times for orders and inadequate staffing during busy periods.

Food Quality

There were numerous reports of poor food quality, including stale bread, skimpy toppings, and unsatisfactory preparation.

Cleanliness Issues

Several customers noted cleanliness problems, including dirty conditions and lack of proper hygiene practices among staff.

Customer Loyalty Decline

Long-time customers expressed disappointment with the decline in service and food quality, indicating they would no longer return.
  • RG
    Rach Guthrie
    Nov 4, 2025
    1.0
    Buddy tonight was sitting on his phone while at the front counter near the food. & proceeds to touch everything!!! Yuck!
  • BM
    Brittany MacIntyre
    Oct 26, 2025
    1.0
    I hate when people talk about me I. Front of me in their own language. Rude staff that should be addressed
  • AN
    AANIYAHH! NY!
    Sep 30, 2025
    1.0
    Absolutely rude and soul crushing staff. The Indian guy at the counter was restricting me from getting a certain cheese on my cold cut. Felt very sad and depressed after he charged me 30 for 2 subs with a coupon and gift card. DO NOT eat here unless you are going through the great depression and stage 25 of anxiety. If I could i would give it 1 and a half stars from how bad the experience was here. Employees are so rude especially took the guy that served us took 10 minutes to make two subs, absolutely ridiculous. Will be boycotting from now on unless lm EXTREMELY hungry and malnourished.
  • KP
    Karan Preet
    Sep 18, 2025
    1.0
    We ordered online pickup from uber and went Wednesday sept 18 in morning around 9am for pickup … first of all -lady in glasses she ignored us no greeting not a word. We told we have our online pickup order she replied that she dont received any ..after telling the adress she tried to see if there is any order after releasing she started making faces while preparing …after making the order she threw it on the online pickup station without letting us know not even a single thanks or your order is ready..For real is this subway’s customer service if this type of service continues in subway i don’t think so it will last for long my sister also work in subway i have been lot there noting like this i faced today Atleast greet to customers,,,!!!!! Don’t try to get rid of customers Hope subway will review this….
  • JC
    Jaren Cooper
    Jul 6, 2025
    1.0
    Went in to order with my partner, and the lone employee walked out of the back room and asked what we’d like to order. Told her I needed just a moment to look at the menu and she proceeded to spend about 10 minutes completely ignoring us and making an uber order, which she only began making after we walked in. About halfway through making these sandwiches, she asks what my partner wants, but then proceeds to spend another 5 or so minutes simply cutting the sandwiches from said uber eats order, ignoring my partner’s order. When she finally begins making his sub and another, I tell her I actually wasn’t going to order a sub, and she tells me she’s making another person’s order. Incredibly confusing because she never asked what I was ordering, and you would presume she’d make my sandwich alongside my partners if we’re ordering together. Miraculously, it takes her less than 5 minutes to make both my partner’s sub and my rice bowl. The food tasted like food at least, but the service was abysmal. Subways all have a terrible understaffing issue, and for some reason take uber orders until closing. Feel terrible for the 3 other groups that walked in after us. For any curious, that uber order was not picked up by the time we left. Not sure why the employee, several times, insisted on calling my partner “ma’am” either, considering he’s quite clearly a masculine person. Useless place to use gendered and outright aged language, on a 20 year old man, when you’re just asking us what we want on a sandwich. Just annoyed us even more for no reason. Also fun fact! You cannot pay with your card without giving subway your phone number, or signing up for their membership service, so if that annoys you too, go ANYWHERE else. Still cannot believe it took nearly half an hour to get a sandwich and a bowl of rice. Go to Mr. Sub, they’re actually good.

Frequently Asked Questions About Subway

Where is Subway/the Buck Variety Store located?

Subway is located at 140 St Andrews St, Unit B, Cambridge, ON, N1S 1N3, Canada.

What are the operating hours of Subway in Cambridge?

Subway is open Monday to Tuesday from 08:00 to 22:00, Wednesday to Friday from 08:00 to 23:00, and Saturday to Sunday from 09:00 to 22:00.