Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Cambridge Subway® Restaurant at 1515 King St E brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior from management.
Food Quality
Customers frequently complained about the freshness and quality of the food, mentioning stale bread and insufficient toppings.
Staff Attitude
Several reviews noted negative attitudes from staff, particularly a specific employee, which detracted from the overall experience.
Inconsistency
There were mixed experiences regarding service speed and food preparation, with some praising quick service while others reported long waits.
Cleanliness
While some customers appreciated the cleanliness of the restaurant, others reported unsanitary conditions, particularly regarding food handling.
MK
mickyrimpi kkk
5 days ago
1.0
I like subs and have been buying from different places regularly with exceptional customer services. The customer service and attitude of the staff of this place is really bad.
PP
Pushpinder Sharma (Prince)
Nov 5, 2025
1.0
One of the worst customer service experiences I’ve ever had at a Subway. The old male employee working in morning was rude, disrespectful, and showed zero professionalism. This kind of attitude drives customers away. Management needs to kick him out before it seriously affects the restaurant’s reputation.
HH
Harpreet Singh Heer
Oct 10, 2025
1.0
My mistake — I didn’t check the customer reviews earlier.
Now I understand why this place has low ratings — they’re absolutely accurate. I should’ve avoided it.
I’ve had the same bowl at over 20 different Subway locations, but this one charged me $4.25 extra for no reason. The rice smelled bad, the bowl was barely half-filled, and I ended up having to buy something else to eat.
Overall, a very disappointing experience.
HP
Harshil Patel
Sep 27, 2025
1.0
Very Disappointed with the Service – Please Improve Staff Training and Customer Care
AW
Alicia Wainwright
Sep 25, 2025
1.0
I wanted a rotisserie chicken sandwich. The rotisserie chicken was sitting in its own liquid. I’ve never seen that before he put it on my sandwich and I asked him to get new meat and he took the meat off the sandwich, folded it up and put it back into the bread cooler as he was going to use it for someone else or something. The meat looked rancid. I was gonna get him to redo the sandwich, but then decided to leave after he put it in the fridge to reuse. He didn’t seem like it was a problem and I do not feel like he was going to get rid of the chicken and probably going to keep it there and use it for someone else
What are the operating hours of Subway at East King Plaza in Cambridge?
Subway at 1515 King St E, East King Plaza, Cambridge is open Monday to Wednesday from 8:00 AM to 10:30 PM, Thursday and Friday from 8:00 AM to 11:00 PM, Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.
Does this Subway location offer curbside pickup services?
Yes, the Subway at East King Plaza offers curbside pickup as part of its convenient ordering options.
Can I order food online or via an app from this Subway restaurant?
Yes, you can order easily through their online menu or mobile app for quick and convenient pickup or delivery.
What types of meals are served at the Subway in East King Plaza?
They serve breakfast, lunch, and dinner with a variety of sandwiches, wraps, salads, and fresh-baked bread.
What payment methods are accepted at Subway located at 1515 King St E?
This Subway location accepts American Express, Discover, Mastercard, and Visa credit cards.
Is in-restaurant dining available at the Subway in East King Plaza?
Yes, this Subway offers dine-in services alongside takeout, curbside pickup, and delivery.
Does this Subway offer catering services?
Yes, Subway at East King Plaza provides catering options for your events and gatherings.
How can nearby places like KW Cellular Cambridge help me during my visit to Subway?
After grabbing a meal at Subway, you can visit nearby KW Cellular Cambridge for mobile phone services or IT support, making it convenient to run errands in one trip.
What nearby cafes can I visit to enjoy coffee before or after my meal at Subway?
Koffee Korner, a nearby coffee shop, offers a great place to enjoy coffee or snacks before or after dining at Subway in East King Plaza.
Are there grocery stores close to Subway at East King Plaza for quick shopping?
Yes, No Frills supermarket is nearby, allowing customers to easily shop for groceries before or after their meal at Subway.