Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Cambridge Subway® Restaurant at 480 Hespeler Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with service quality varied significantly, with some praising friendly and attentive staff, while others reported rude and unprofessional behavior.
Food Freshness
Many customers appreciated the freshness of ingredients and quality of food, although there were complaints about stale bread and poorly prepared sandwiches.
Cleanliness
The location was frequently noted for its cleanliness and well-maintained environment, contributing positively to the dining experience.
Portion Sizes
Several reviews highlighted issues with portion sizes, with customers feeling that they received insufficient toppings and fillings on their sandwiches.
RJ
Robin Joykutty
6 days ago
1.0
Poor service & cold food!
DN
Derp Nguyen
Feb 19, 2026
2.0
Whenever I get a sub here, the toppings always seem scarce even though I asked for extra.
VS
Vibha Shah
Feb 5, 2026
5.0
Very nice customer service n food
EA
Ezzeldin Ashour
Jan 30, 2026
5.0
I’ve been to many Subway locations, but this one truly stands out. Sunny provided outstanding service — friendly, attentive, and genuinely generous with the portions. He took his time, made sure everything was just right, and created a great overall experience. The place was spotless, which really shows how much pride they take in cleanliness. On top of that, the sandwich tasted amazing — fresh, well-prepared, and full of flavor. Great service, great portions, and great taste all in one visit. Huge thanks to Sunny for making it such a positive experience. I’ll definitely be back. The price for two footlong sandwiches is very reasonable!
MS
Mokshit Shah
Jan 29, 2026
1.0
I am writing to share a concern about my recent experience at your Subway location.
I ordered a three-cheese sandwich, and the staff member assisting me seemed unsure about how it is prepared. In my past experiences at other Subway locations, staff always ask for vegetables and sauces when preparing a three-cheese sandwich, as this appears to be the standard approach.
When I requested vegetables and sauces, I was told that only cheese is added and that no vegetables are allowed. This was confusing, as other Subway locations consistently offer toppings with this sandwich. The lack of consistency suggests a gap in training or product knowledge.
I strongly feel that staff should be properly trained on menu items and preparation standards so customers receive the same experience across all locations. I would also suggest that management review this issue to ensure staff are confident and well-informed.
Thank you for taking the time to look into this matter. I hope this feedback helps improve service quality moving forward.