Numerous customers reported slow service, incorrect orders, and unprofessional staff behavior, leading to a frustrating experience.
Food Quality
Several reviews mentioned inconsistent food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness Concerns
Customers expressed dissatisfaction with the cleanliness of the restaurant, including messy tables and unclean bathrooms.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service from specific staff members and enjoyed their meals.
AH
Anusheh H
Jan 1, 2026
5.0
The food is great. The service is great as well.
YG
Yuwei Gu
Dec 31, 2025
1.0
Went to the washroom before order. Found out no toilet paper in the washroom after I am done. Talked to two Mangers on shift, they told me they check washroom every 45 minutes. I believe they don’t follow the company policy. Really concerned about other health and food safety policies which they should follow. Definitely go to the other MaDonald at Cambridge instead of this one. The disappoint part is both mangers seem not care about my experience. What they say: Thanks for letting us know, we will refill now. But I mean, I am already done. 😩💩
AL
Adrian Lelieveld
Dec 23, 2025
1.0
Why would I pay for a large fry if this is all I get this is pathetic!!
JM
Joe Martinez
Dec 6, 2025
2.0
30mins wait for order. Messed up multiple peoples orders. Multiple people coming back for wrong orders. Crazy long lines of people waiting for their wrong orders.
KW
Kyle Wilson
Dec 6, 2025
2.0
They screwed up my order. Ordered a sausage McMuffin combo with an extra sausage McMuffin & received one of them as a sausage, bacon and egg McMuffin! Come on & give the customer what they ordered!! What is on the receipt!!!
What are the operating hours of McDonald's at 416 Hespeler Rd., Cambridge?
McDonald's at 416 Hespeler Rd. is open 24 hours a day, every day of the week.
Does this McDonald's location offer delivery and in-store pickup services?
Yes, this McDonald's offers both in-store pickup and delivery services.
Is there a drive-through available at this McDonald's?
Yes, the McDonald's at 416 Hespeler Rd. has a drive-through that operates 24/7.
What meals are served throughout the day at this McDonald's?
They serve breakfast, lunch, and dinner.
What payment options are accepted at this McDonald's?
Payment options include American Express, Cash, Discover, MasterCard, and Visa.
Is the McDonald's at 416 Hespeler Rd. family-friendly and do they have a children's menu?
Yes, this McDonald's welcomes families and offers a children's menu.
Are there any nearby places where I can grab coffee or a meal before or after visiting McDonald's?
Nearby, you can visit Tim Hortons or Chaiwala Company - Cambridge for coffee, or Jersey Mike's Subs and Pizza Hut for additional meal options.
What nearby services might be useful if I'm visiting McDonald's and need employment assistance?
You can find nearby employment agencies such as Pivotal Temporary Staffing, Randstad - Cambridge - Industrial Support, and Kelly Services Inc.
Are there any nearby medical or health services close to McDonald's at 416 Hespeler Rd.?
Yes, nearby health services include Dr V N Boyd (dentist), Cambridge Smiles Family Dentistry, Bishop Gate Animal Hospital, and CBI Health Centre offering various medical and therapy services.
Can I download a mobile app to order from McDonald's for convenience?
Yes, you can download the My McD’s app from the Apple App Store or Google Play Store to order conveniently.