Brand Certified
McDonald's
3.3(3397 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
416 Hespeler Rd., Cambridge, ON
N1R 6J6, Canada
Certified by McDonald's • Mar 01, 2026
(519) 621-5000
Certified by McDonald's • Mar 01, 2026
https://www.mcdonalds.com/ca
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
3,397 reviews
5 stars
971
4 stars
779
3 stars
583
2 stars
279
1 star
785
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
Many reviews mentioned issues with food quality, such as cold items, incorrect orders, and unsatisfactory portion sizes.
Cleanliness
The restaurant was often described as unclean, with messy tables and restrooms, contributing to a negative dining experience.
Management Issues
Several customers expressed dissatisfaction with management, citing a lack of accountability and poor customer service from managers.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that experiences can vary.
- TCThomas CockhillFeb 24, 20264.0Its the same globally. Sometimes OK service, sometimes long waits... but you'll wait. It's McDonald's.
- SFSarah FossFeb 21, 20261.0Paid $5 for a medium smoothie and received it with 1/4 of the smoothie missing. When I asked if they put the medium smoothie in a large cup, the employee at the window defensively said "We don't make it. Machine makes it!!" ... Disappointed that I paid so much to be missing 1/4 of my drink. Maybe your machine needs to be re-calibrated.
- RAR.J. AwesomeFeb 14, 20264.0What can I say it's McDonalds...
- RARebecca AdamsFeb 7, 20262.0The place was a mess. The lobby entrances were muddy and slippery. Garbage everywhere. Condiment station was not stocked or cleaned. The play place was too hot. There was too much focus on the drive thru not enough on the lobby.
- AGAngela GillJan 12, 20262.0Everytime I go here its at least once aweek or more for the kids to have a treat or feed 5 people but if I order something simple like a cheeseburger with extra extra pickles I get 2 pickles its joke I dont care to pay for extra pickles but come on how cheap is mc Donald's becoming when the prices are brutal on what you get now for fast food 50 cents for extra bbq sauce or sweet and sour sauce brutal i got cold fries 🍟 as well this Mc Donald's needs new management or something done here to change that's why its 3.3 star 🌟 its pretty sad 😔
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 416 Hespeler Rd., Cambridge?
McDonald's at 416 Hespeler Rd. is open 24 hours a day, every day of the week.
Does this McDonald's location offer delivery and in-store pickup services?
Yes, this McDonald's offers both in-store pickup and delivery services.
Is there a drive-through available at this McDonald's?
Yes, the McDonald's at 416 Hespeler Rd. has a drive-through that operates 24/7.
What meals are served throughout the day at this McDonald's?
They serve breakfast, lunch, and dinner.
What payment options are accepted at this McDonald's?
Payment options include American Express, Cash, Discover, MasterCard, and Visa.
Is the McDonald's at 416 Hespeler Rd. family-friendly and do they have a children's menu?
Yes, this McDonald's welcomes families and offers a children's menu.
Are there any nearby places where I can grab coffee or a meal before or after visiting McDonald's?
Nearby, you can visit Tim Hortons or Chaiwala Company - Cambridge for coffee, or Jersey Mike's Subs and Pizza Hut for additional meal options.
What nearby services might be useful if I'm visiting McDonald's and need employment assistance?
You can find nearby employment agencies such as Pivotal Temporary Staffing, Randstad - Cambridge - Industrial Support, and Kelly Services Inc.
Are there any nearby medical or health services close to McDonald's at 416 Hespeler Rd.?
Yes, nearby health services include Dr V N Boyd (dentist), Cambridge Smiles Family Dentistry, Bishop Gate Animal Hospital, and CBI Health Centre offering various medical and therapy services.
Can I download a mobile app to order from McDonald's for convenience?
Yes, you can download the My McD’s app from the Apple App Store or Google Play Store to order conveniently.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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