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McDonald's

3.3
(3397 reviews)

Business Details

416 Hespeler Rd., Cambridge, ON
N1R 6J6, Canada
(519) 621-5000
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
416 Hespeler Rd., Cambridge, ON
N1R 6J6, Canada

Hours

Reviews

3.3
3,397 reviews
5 stars
971
4 stars
779
3 stars
583
2 stars
279
1 star
785

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

Many reviews mentioned issues with food quality, such as cold items, incorrect orders, and unsatisfactory portion sizes.

Cleanliness

The restaurant was often described as unclean, with messy tables and restrooms, contributing to a negative dining experience.

Management Issues

Several customers expressed dissatisfaction with management, citing a lack of accountability and poor customer service from managers.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that experiences can vary.
  • TC
    Thomas Cockhill
    Feb 24, 2026
    4.0
    Its the same globally. Sometimes OK service, sometimes long waits... but you'll wait. It's McDonald's.
  • SF
    Sarah Foss
    Feb 21, 2026
    1.0
    Paid $5 for a medium smoothie and received it with 1/4 of the smoothie missing. When I asked if they put the medium smoothie in a large cup, the employee at the window defensively said "We don't make it. Machine makes it!!" ... Disappointed that I paid so much to be missing 1/4 of my drink. Maybe your machine needs to be re-calibrated.
  • RA
    R.J. Awesome
    Feb 14, 2026
    4.0
    What can I say it's McDonalds...
  • RA
    Rebecca Adams
    Feb 7, 2026
    2.0
    The place was a mess. The lobby entrances were muddy and slippery. Garbage everywhere. Condiment station was not stocked or cleaned. The play place was too hot. There was too much focus on the drive thru not enough on the lobby.
  • AG
    Angela Gill
    Jan 12, 2026
    2.0
    Everytime I go here its at least once aweek or more for the kids to have a treat or feed 5 people but if I order something simple like a cheeseburger with extra extra pickles I get 2 pickles its joke I dont care to pay for extra pickles but come on how cheap is mc Donald's becoming when the prices are brutal on what you get now for fast food 50 cents for extra bbq sauce or sweet and sour sauce brutal i got cold fries 🍟 as well this Mc Donald's needs new management or something done here to change that's why its 3.3 star 🌟 its pretty sad 😔

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 416 Hespeler Rd., Cambridge?

McDonald's at 416 Hespeler Rd. is open 24 hours a day, every day of the week.

Does this McDonald's location offer delivery and in-store pickup services?

Yes, this McDonald's offers both in-store pickup and delivery services.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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