Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and lacking empathy towards customers.
Food Quality
Several customers reported issues with food quality, including undercooked items, stale buns, and overall dissatisfaction with the taste.
Cleanliness
Many reviews pointed out unsanitary conditions, such as dirty tables, unclean drink stations, and the presence of flies, contributing to a negative dining experience.
Staff Training
Feedback indicated a need for better staff training, particularly in order taking, customer interaction, and food preparation.
AA
Addison Aspilla
6 days ago
5.0
Stopped by this McDonald's on the way to a camping trip. Chris was wonderful. I have never been to McDonald's location in which not only were the tables served, but also cleaned of the trash. Chris also replaced cups that were dirty. Thank you Chris!
LL
Lian
6 days ago
5.0
Chris has great hospitality and is very friendly
SB
Sok Bodian
Jan 9, 2026
3.0
Good quality is standard across all
of their chains. Staff is questionable.
JJ
JJ
Dec 19, 2025
1.0
All nuggets were raw and all needed replaced. Then it happened again after making new ones. Employees need trained on the friers better, I am temped to go to the Best Business Bureau if they continiously serve raw and uncooked product to customers. Meat was old and refused to give out water which is often free at McDonald's in child size cups. Staff also needs to work on their customer service skills
RF
Rohan Fernandes
Nov 17, 2025
1.0
Very poor customer service, the manager was very rude, totally unprofessional. A very bad experience
What are the opening hours of McDonald's in Cambridge?
McDonald's in Cambridge is open every day from 7:00 AM to 11:00 PM.
Does this McDonald's location have a drive-through service?
No, the McDonald's at 22 Pinebush Road does not offer drive-through services.
Can I order food for pickup or delivery from this McDonald's?
Yes, this McDonald's offers both in-store pickup and delivery services.
What types of meals are served at this McDonald's?
They serve lunch and dinner meals.
What payment options are accepted at this McDonald's?
You can pay using American Express, Cash, Discover, Mastercard, or Visa.
Is this McDonald's family-friendly and does it welcome children?
Yes, this McDonald's welcomes families and children and has a children's menu available.
What kind of attire is recommended when visiting McDonald's at this location?
Casual attire is recommended when visiting this McDonald's.
What nearby stores can I visit before or after McDonald's at 22 Pinebush Road?
Nearby stores include Walmart Canada, Winners, and Michaels Stores, which offer a variety of shopping options from department goods to arts and crafts.
Are there any nearby services for financial and shipping needs near McDonald's Cambridge?
Yes, Western Union provides currency exchange and financial services, and The UPS Store offers printing and shipping services nearby.
Is there a travel or wedding planning service near McDonald's in Cambridge?
Yes, Marlin Travel, Travel Network offers travel services, and David's Bridal provides wedding planning and bridal shop services close by.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: