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McDonald's

3.3
(763 reviews)

Business Details

22 Pinebush Road, Cambridge, ON
N1R 8K5, Canada
(519) 624-6699
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
22 Pinebush Road, Cambridge, ON
N1R 8K5, Canada

Hours

Reviews

3.3
763 reviews
5 stars
239
4 stars
178
3 stars
111
2 stars
56
1 star
179

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and lacking empathy towards customers.

Food Quality

Several customers reported issues with food quality, including undercooked items, stale buns, and overall dissatisfaction with the taste.

Cleanliness

Many reviews pointed out unsanitary conditions, such as dirty tables, unclean drink stations, and the presence of flies, contributing to a negative dining experience.

Staff Training

Feedback indicated a need for better staff training, particularly in order taking, customer interaction, and food preparation.
  • AA
    Addison Aspilla
    6 days ago
    5.0
    Stopped by this McDonald's on the way to a camping trip. Chris was wonderful. I have never been to McDonald's location in which not only were the tables served, but also cleaned of the trash. Chris also replaced cups that were dirty. Thank you Chris!
  • LL
    Lian
    6 days ago
    5.0
    Chris has great hospitality and is very friendly
  • SB
    Sok Bodian
    Jan 9, 2026
    3.0
    Good quality is standard across all of their chains. Staff is questionable.
  • JJ
    JJ
    Dec 19, 2025
    1.0
    All nuggets were raw and all needed replaced. Then it happened again after making new ones. Employees need trained on the friers better, I am temped to go to the Best Business Bureau if they continiously serve raw and uncooked product to customers. Meat was old and refused to give out water which is often free at McDonald's in child size cups. Staff also needs to work on their customer service skills
  • RF
    Rohan Fernandes
    Nov 17, 2025
    1.0
    Very poor customer service, the manager was very rude, totally unprofessional. A very bad experience

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Cambridge?

McDonald's in Cambridge is open every day from 7:00 AM to 11:00 PM.

Does this McDonald's location have a drive-through service?

No, the McDonald's at 22 Pinebush Road does not offer drive-through services.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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