McDonald's

3.3
2384 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
400 Main Street East, Cambridge, ON
N1R 5S7, Canada

Hours

Reviews

3.3
2,384 reviews
5 stars
688
4 stars
546
3 stars
433
2 stars
215
1 star
502

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times, particularly in the drive-thru.

Food Quality

Customers reported inconsistent food quality, with complaints about cold or improperly prepared items, as well as issues with order accuracy.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Staff Attitude

There were multiple mentions of staff being unprofessional or rude, impacting the overall customer experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted positive experiences with food quality and service.
  • DM
    Drew McGladrey
    Jan 3, 2026
    5.0
    Its McDonald's food 😋 quick and clean restaurant
  • JM
    Jenny Goulart Myers
    Dec 31, 2025
    1.0
    Ordered my food girl left my tray behind the counter missing my drinks letting the food get cold while deciding to serve someone else and get their stuff. Tables were disgusting. Management talking and laughing about NYE plans instead of having employees wipe down tables. Out of 16 tables 8 of them were filthy and the restaurant had all of 2 senior couples eating. Ridiculous
  • RN
    Rinky Nagpal
    Dec 26, 2025
    1.0
    Ordered a mcveggie instead gave me a chicken burger. No attention towards customer order .
  • LC
    Larry Cerone
    Dec 19, 2025
    5.0
    Service was fast, food was good, hot and fresh. Place was spotless. What more can I say.
  • SR
    Shashank rautela
    Dec 6, 2025
    1.0
    I was standing at the counter and it felt like I was completely invisible. Not a single staff member acknowledged me. The manager walked past me three times without even looking in my direction. I waited there for 10 minutes. This happened around 11:30 PM, and the level of customer service was absolutely unacceptable. I eventually just walked out without ordering. Extremely disappointing experience.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald’s at 400 Main Street East, Cambridge?

McDonald's at 400 Main Street East, Cambridge is open 24 hours a day, 7 days a week, from midnight to 11:59 PM every day.

Does this McDonald's location offer delivery and pickup services?

Yes, McDonald's offers both in-store pickup and delivery services at this location.