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McDonald's

3.3
(2401 reviews)

Business Details

400 Main Street East, CAMBRIDGE, ON
N1R 5S7, Canada
(519) 740-2001
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
400 Main Street East, CAMBRIDGE, ON
N1R 5S7, Canada

Hours

Reviews

3.3
2,401 reviews
5 stars
694
4 stars
550
3 stars
435
2 stars
215
1 star
507

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of acknowledgment from employees.

Order Accuracy

Many customers reported issues with incorrect orders and lack of attention to detail, leading to dissatisfaction.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions in the restaurant and bathrooms.

Food Quality

Customers expressed disappointment with food quality, citing cold or improperly prepared items.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and had positive experiences with food and service.
  • RS
    Raghuveer Singh
    3 days ago
    1.0
    I ordered mc veggie meal and the fries weren’t even fresh and medium while i told them large size.
  • JT
    James T
    Feb 22, 2026
    1.0
    Always cold food.. not worth the time and money
  • DD
    Dan D
    Feb 10, 2026
    5.0
    I only go for the coffee and breakfast and there both good for the price!
  • GS
    Gurkirat Sudan
    Feb 6, 2026
    1.0
    It's been a year and washroom is still broken 😭😭
  • DP
    Darshan Patel
    Jan 24, 2026
    1.0
    Date: January 24, 2026 Time of call: 3:00 AM I ordered a Spicy McVeggie burger through Uber Eats from this location. The receipt clearly shows Spicy McVeggie, but I received a different burger with mayo (non-spicy). The burger was already messy and overloaded with mayo when I opened the box. I did not take a bite or touch the burger — it came like this, as shown in the photo. I contacted Uber Eats and was told the order was not eligible for a refund. I then called the restaurant at 3:00 AM, and the staff member who answered said it was not their fault and told me to contact Uber again. She also refused to provide her name and said she could not help, even though the mistake was clearly made by the restaurant. Very disappointing food quality and customer service, with no accountability for a clear order error.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald’s at 400 Main Street East, Cambridge?

McDonald's at 400 Main Street East, Cambridge is open 24 hours a day, 7 days a week, from midnight to 11:59 PM every day.

Does this McDonald's location offer delivery and pickup services?

Yes, McDonald's offers both in-store pickup and delivery services at this location.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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