McDonald's

3.3
2366 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
400 Main Street East, Cambridge, ON
N1R 5S7, Canada

Hours

Reviews

3.3
2,366 reviews
5 stars
682
4 stars
545
3 stars
431
2 stars
214
1 star
494

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff varied widely, with some praising friendly service while others reported rudeness and poor handling of orders.

Food Quality

There were numerous complaints about food quality, including cold items, incorrect orders, and concerns over hygiene.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in bathrooms and dining areas, indicating a need for better maintenance.

Order Accuracy

Many customers expressed frustration over incorrect orders and missing items, suggesting a lack of attention to detail in order fulfillment.

Atmosphere

While some customers enjoyed the ambiance and cleanliness, others noted issues like a dirty fish tank and overall disorganization.
  • KK
    Kate
    3 days ago
    2.0
    Beside the cleaners in the bathrooms. Service was rude. Three members just stood there talking about a show while I stood therezwaiting. The coffee is usually good and constant, though lately been room temperature.
  • KK
    Kristen
    Nov 16, 2025
    1.0
    Only come here for McCafe instead of Tim's. This location cannot get a coffee order correct 95% of the time. They never put the correct amount of sugar or sweetener. Coffee is always lukewarm... borderline cold. This is the only McDonald's in Cambridge who can't get a coffee order correct. Very disappointing
  • RP
    Raymond Poirier
    Nov 4, 2025
    5.0
    Order was pickup,service was quite quick for this store. Staff were pleasant and quite helpful Evan management staff were rather up beat for some reason,over all quite pleasant!
  • SN
    Shreyas Narvekar
    Nov 2, 2025
    1.0
    Rude staff. Asked for a bottle of water and saw the staff/ girl holding it between her legs and fooling with other staff. Had to request for sauce atleast 5 times..pathetic
  • CM
    Castle Field Masonry
    Oct 31, 2025
    2.0
    2 lane drive through, sat in my lane as 4 cars got severed before me and when I spoke up I got told to not yell and have respect. I get disciplined for them not doing their job correctly. Poor poor customer service

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald’s at 400 Main Street East, Cambridge?

McDonald's at 400 Main Street East, Cambridge is open 24 hours a day, 7 days a week, from midnight to 11:59 PM every day.

Does this McDonald's location offer delivery and pickup services?

Yes, McDonald's offers both in-store pickup and delivery services at this location.