Customer experiences with staff varied widely, with some praising friendly service while others reported rudeness and poor handling of orders.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and concerns over hygiene.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in bathrooms and dining areas, indicating a need for better maintenance.
Order Accuracy
Many customers expressed frustration over incorrect orders and missing items, suggesting a lack of attention to detail in order fulfillment.
Atmosphere
While some customers enjoyed the ambiance and cleanliness, others noted issues like a dirty fish tank and overall disorganization.
KK
Kate
3 days ago
2.0
Beside the cleaners in the bathrooms. Service was rude. Three members just stood there talking about a show while I stood therezwaiting. The coffee is usually good and constant, though lately been room temperature.
KK
Kristen
Nov 16, 2025
1.0
Only come here for McCafe instead of Tim's. This location cannot get a coffee order correct 95% of the time. They never put the correct amount of sugar or sweetener. Coffee is always lukewarm... borderline cold. This is the only McDonald's in Cambridge who can't get a coffee order correct. Very disappointing
RP
Raymond Poirier
Nov 4, 2025
5.0
Order was pickup,service was quite quick for this store. Staff were pleasant and quite helpful Evan management staff were rather up beat for some reason,over all quite pleasant!
SN
Shreyas Narvekar
Nov 2, 2025
1.0
Rude staff. Asked for a bottle of water and saw the staff/ girl holding it between her legs and fooling with other staff. Had to request for sauce atleast 5 times..pathetic
CM
Castle Field Masonry
Oct 31, 2025
2.0
2 lane drive through, sat in my lane as 4 cars got severed before me and when I spoke up I got told to not yell and have respect. I get disciplined for them not doing their job correctly. Poor poor customer service
What are the operating hours of McDonald’s at 400 Main Street East, Cambridge?
McDonald's at 400 Main Street East, Cambridge is open 24 hours a day, 7 days a week, from midnight to 11:59 PM every day.
Does this McDonald's location offer delivery and pickup services?
Yes, McDonald's offers both in-store pickup and delivery services at this location.
Is the drive-through service available at this McDonald's, and what are its hours?
Drive-through service is available 24/7 at this McDonald's location, open all day every day.
What types of meals does this McDonald's serve throughout the day?
This McDonald's serves breakfast, lunch, and dinner.
What payment options are accepted at McDonald's on Main Street East in Cambridge?
They accept American Express, Cash, Discover, MasterCard, and Visa payment options.
Is McDonald's at this location family-friendly and suitable for children?
Yes, this McDonald's welcomes families and children, and it has a children's menu available.
Does this McDonald's location have an app for convenient ordering?
Yes, you can get the My McD’s App for quick ordering. It's available on Android and iOS.
Which nearby places can customers visit before or after dining at McDonald's?
Customers can visit nearby restaurants like Osmow's (Middle Eastern cuisine), Quesada Burritos and Tacos (Mexican), and Tim Hortons (coffee and cafe), as well as enjoy Churchill Park for outdoor activities.
Are there convenient transit or fueling options near McDonald's at 400 Main Street East?
Yes, Canadian Tire Gas+ and Esso Canada gas stations are nearby, and there's also an RBC Royal Bank ATM close to the location for banking needs.
What other services and shops are near McDonald's that customers might find useful?
Customers can find FreshCo. grocery store, Great Clips salon, Avalon Pharmacy, and hardware stores like Canadian Tire and Sherwin-Williams near McDonald's.