Numerous reviews highlighted poor customer service, including rude staff and lack of acknowledgment from employees.
Order Accuracy
Many customers reported issues with incorrect orders and lack of attention to detail, leading to dissatisfaction.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions in the restaurant and bathrooms.
Food Quality
Customers expressed disappointment with food quality, citing cold or improperly prepared items.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and had positive experiences with food and service.
RS
Raghuveer Singh
3 days ago
1.0
I ordered mc veggie meal and the fries weren’t even fresh and medium while i told them large size.
JT
James T
Feb 22, 2026
1.0
Always cold food.. not worth the time and money
DD
Dan D
Feb 10, 2026
5.0
I only go for the coffee and breakfast and there both good for the price!
GS
Gurkirat Sudan
Feb 6, 2026
1.0
It's been a year and washroom is still broken 😭😭
DP
Darshan Patel
Jan 24, 2026
1.0
Date: January 24, 2026
Time of call: 3:00 AM
I ordered a Spicy McVeggie burger through Uber Eats from this location. The receipt clearly shows Spicy McVeggie, but I received a different burger with mayo (non-spicy).
The burger was already messy and overloaded with mayo when I opened the box. I did not take a bite or touch the burger — it came like this, as shown in the photo.
I contacted Uber Eats and was told the order was not eligible for a refund. I then called the restaurant at 3:00 AM, and the staff member who answered said it was not their fault and told me to contact Uber again. She also refused to provide her name and said she could not help, even though the mistake was clearly made by the restaurant.
Very disappointing food quality and customer service, with no accountability for a clear order error.
What are the operating hours of McDonald’s at 400 Main Street East, Cambridge?
McDonald's at 400 Main Street East, Cambridge is open 24 hours a day, 7 days a week, from midnight to 11:59 PM every day.
Does this McDonald's location offer delivery and pickup services?
Yes, McDonald's offers both in-store pickup and delivery services at this location.
Is the drive-through service available at this McDonald's, and what are its hours?
Drive-through service is available 24/7 at this McDonald's location, open all day every day.
What types of meals does this McDonald's serve throughout the day?
This McDonald's serves breakfast, lunch, and dinner.
What payment options are accepted at McDonald's on Main Street East in Cambridge?
They accept American Express, Cash, Discover, MasterCard, and Visa payment options.
Is McDonald's at this location family-friendly and suitable for children?
Yes, this McDonald's welcomes families and children, and it has a children's menu available.
Does this McDonald's location have an app for convenient ordering?
Yes, you can get the My McD’s App for quick ordering. It's available on Android and iOS.
Which nearby places can customers visit before or after dining at McDonald's?
Customers can visit nearby restaurants like Osmow's (Middle Eastern cuisine), Quesada Burritos and Tacos (Mexican), and Tim Hortons (coffee and cafe), as well as enjoy Churchill Park for outdoor activities.
Are there convenient transit or fueling options near McDonald's at 400 Main Street East?
Yes, Canadian Tire Gas+ and Esso Canada gas stations are nearby, and there's also an RBC Royal Bank ATM close to the location for banking needs.
What other services and shops are near McDonald's that customers might find useful?
Customers can find FreshCo. grocery store, Great Clips salon, Avalon Pharmacy, and hardware stores like Canadian Tire and Sherwin-Williams near McDonald's.
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