Numerous reviews highlighted poor customer service, including rude staff, long wait times, and disorganization.
Food Quality
Customers reported inconsistent food quality, with complaints about greasy, undercooked, or stale items.
Cleanliness
Some customers praised the cleanliness of the restaurant, noting it as a positive aspect of their experience.
Order Accuracy
Many reviews mentioned issues with incorrect or incomplete orders, leading to customer frustration.
FW
Fugie Warr
1 day ago
1.0
Taking the go Train home from Toronto and have finally found time to write a review for KFC On hespler road.My wife brought home a bucket of chicken recently it was so greazzzy and over cooked. I was so angry that the staff would serve this.I wanted to bring ot back but it was late at night and my wife was pissed So disappointed in the food quality. Never going there again.
MD
Menuka Dawadi
Feb 9, 2026
1.0
Service getting awful day by day. One of my orders was chicken wings but got popcorn chicken instead. Didn't inform me about the change. Noticed the food quality is getting lower too.
KS
kaushal shrestha
Feb 9, 2026
1.0
Service getting awful day by day. One of my orders was chicken wings but got popcorn chicken instead. Didn't inform me about the change. Noticed the food quality is getting lower too
KM
Kenny Mouland
Feb 8, 2026
1.0
Ordered through the online app. Payment came outta my banking account but didnt show on their end. Couldn't make my food. Called trying to fiqure out and was told it would by reversed in less than 24 hours. Its been 3 days now and still not reversed . Thanks for a total waste of time and no help whatsoever.
AR
Ankita Rawat
Feb 3, 2026
5.0
Cam here today morning around ,l have to say the chicken was fabulous, tasty, perfect golden brown and soft. Kudos to whoever made it. The staff was nice as well