While some customers enjoyed the food, many reported issues with overcooked, cold, or poorly prepared items, including salty fries and incorrect orders.
Service Speed
Numerous reviews highlighted slow service, with long wait times for food and orders, often requiring customers to wait in parking lots.
Staff Attitude
Customer service experiences varied, with some praising individual staff members while others reported rudeness and lack of attention from employees.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and bathrooms, contributing to a negative dining experience.
Management Issues
Frequent complaints about management and staffing levels suggest a lack of organization and oversight, leading to recurring problems at this location.
JW
Jasper White
Jan 4, 2026
5.0
Everything was good!
CC
Cam Cameron
Oct 31, 2025
5.0
Marge is actually the best in customer service I've seen in years!!! She deals with other restaurants problems and is sympathetic and completely adapting to the situation... this women should be appreciated left right and center. 👏👏👏
RB
R. B
Oct 20, 2025
3.0
The store seems to have focus on food lately and we can tell.
Always hot fresh and delicious compared to before. The staff is courteous and friendly.
The service time can do some work. They also really should stop asking people in drive thru to go and wait in the parking lot. First of all this is a really busy cramped parking lot, hard to find parking. How is the server going to even know where I had parked? Numerous time they are lost and I have to back in myself.
When there are no cars behind me cant i just wait in the drive thru lane while you prepare the food? Thanks.
EE
Ethan E
Sep 29, 2025
1.0
Service is slow, I asked for my drink while my food was being made and it took them until my food was made (20 mins) to grab it for me
TB
Terry Blackmore
Sep 12, 2025
1.0
Always runs out of chicken at dinner time and told the wait time is 20 to 30 minutes.
Poorly run KFC franchise. Go to the one on Hespeler Road instead.
What are the operating hours of KFC in Cambridge, ON?
KFC in Cambridge is open every day from 10:30 AM to 11:00 PM.
Where is KFC located in Cambridge?
KFC is located at 150 Holiday Inn Drive, Cambridge, ON, N3C 1G1, Canada.
What is the contact number for KFC in Cambridge?
You can contact KFC at +1 519-658-4669.
Does KFC in Cambridge offer meal delivery services?
Yes, KFC is categorized as offering meal delivery services alongside being a fast food and chicken restaurant.
Is KFC in Cambridge a Halal restaurant?
Yes, KFC in Cambridge is listed as a Halal restaurant.
Where can I find coffee shops near KFC on Holiday Inn Drive?
Tim Hortons, a popular coffee shop and tea room, is located near KFC on Holiday Inn Drive, making it a convenient spot to visit before or after your meal.
Are there other fast food options close to KFC on Holiday Inn Drive?
Yes, nearby fast food options include Pizza Hut and Wendy's, which offer pizza and burgers respectively, giving you a variety of dining choices in the area.
What fitness facilities are available near KFC in Cambridge?
Crunch Fitness, a gym and sports fitness center, is located nearby, allowing you to combine your meal with a workout or fitness visit.
Can I visit any retail or discount stores near KFC in Cambridge?
Yes, Treasure Hunt Canada and Dollarama are nearby discount and retail stores where you can shop conveniently around your visit to KFC.
Are there any beauty or pharmacy services near KFC?
The Beauty Boutique on Holiday Inn Drive and Shoppers Drug Mart are nearby for beauty and pharmacy needs during your visit.