KFC

3.0
364 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
150 Holiday Inn Drive, Cambridge, ON
N3C 1G1, Canada

Hours

Reviews

3.0
364 reviews
5 stars
114
4 stars
53
3 stars
47
2 stars
19
1 star
131

What are people saying?

AI-generated from recent customer reviews

Food Quality

While some customers enjoyed the food, many reported issues with overcooked, cold, or poorly prepared items, including salty fries and incorrect orders.

Service Speed

Numerous reviews highlighted slow service, with long wait times for food and orders, often requiring customers to wait in parking lots.

Staff Attitude

Customer service experiences varied, with some praising individual staff members while others reported rudeness and lack of attention from employees.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and bathrooms, contributing to a negative dining experience.

Management Issues

Frequent complaints about management and staffing levels suggest a lack of organization and oversight, leading to recurring problems at this location.
  • JW
    Jasper White
    Jan 4, 2026
    5.0
    Everything was good!
  • CC
    Cam Cameron
    Oct 31, 2025
    5.0
    Marge is actually the best in customer service I've seen in years!!! She deals with other restaurants problems and is sympathetic and completely adapting to the situation... this women should be appreciated left right and center. 👏👏👏
  • RB
    R. B
    Oct 20, 2025
    3.0
    The store seems to have focus on food lately and we can tell. Always hot fresh and delicious compared to before. The staff is courteous and friendly. The service time can do some work. They also really should stop asking people in drive thru to go and wait in the parking lot. First of all this is a really busy cramped parking lot, hard to find parking. How is the server going to even know where I had parked? Numerous time they are lost and I have to back in myself. When there are no cars behind me cant i just wait in the drive thru lane while you prepare the food? Thanks.
  • EE
    Ethan E
    Sep 29, 2025
    1.0
    Service is slow, I asked for my drink while my food was being made and it took them until my food was made (20 mins) to grab it for me
  • TB
    Terry Blackmore
    Sep 12, 2025
    1.0
    Always runs out of chicken at dinner time and told the wait time is 20 to 30 minutes. Poorly run KFC franchise. Go to the one on Hespeler Road instead.

Frequently Asked Questions About KFC

What are the operating hours of KFC in Cambridge, ON?

KFC in Cambridge is open every day from 10:30 AM to 11:00 PM.

Where is KFC located in Cambridge?

KFC is located at 150 Holiday Inn Drive, Cambridge, ON, N3C 1G1, Canada.