Customers reported inconsistent food quality, with some experiencing fresh and tasty meals while others received cold, undercooked, or stale items.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness and Hygiene
Several customers noted concerns about cleanliness and hygiene, including unsanitary food handling and unclean dining areas.
Staff Friendliness
While some customers praised friendly and helpful staff, others reported rude behavior and lack of professionalism.
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Anthony Broderick
Dec 12, 2025
5.0
Called to let us know order was being made fresh. Very friendly and helped each customer with urgency even though they were extremely busy.
HS
HARMANDEEP SINGH
Dec 8, 2025
5.0
KFC never disappoints when it comes to taste and freshness. The food is consistently hot, crispy, and full of flavour. Their chicken is always cooked perfectly, and the sides are just as good—especially the fries and gravy. Service is usually quick, and the portions are worth the price. Great place to satisfy cravings for comfort food!
AB
Alexander Branton
Dec 5, 2025
1.0
I ordered chicken tenders and they were absolutely disgusting. They honestly looked worse than the noname frozen tenders you purchase from the supermarket... I would not be surprised if they ran out of tenders and served those instead. Go to the location on Holiday inn drive, or the one across the street from the mall. At least they know how to fry chicken properly. What they served me at this location was unfit to eat and I gagged on the first bite. I threw the entire meal in the trash and will never again order from the Cambridge Centre location.
AR
abdul rahman
Dec 2, 2025
5.0
Service was very. No waiting. Food was hot and fresh. Will surely recommend.
KB
Kamal Brar
Nov 19, 2025
5.0
Chicken is always fresh and tasty. Staff are very friendly and suggested me good deals..Great place to go..highly recommended